Question

How Can I Open the Alexa app within Sonos?


I want to use the Alexa in my Sonos to control a smart plug. I was told to open the Alexa app and enable Skills. I have Sonos installed on an Android tablet. I can't open the Alexa app to enable skills. Am I supposed to download another version of Alexa? Anyway, please, someone with Sonos/Alexa installed on Android, please help.

6 replies

There are no Alexa settings within the Sonos app. You need to download the Alexa app from the Google Play Store.
Thank you - I did do that. When I try to open Alexa, these statements appear: "Your device isn't compatible with this version" in red. Under that is says in green: "This app may not be optimized for your device". Neither statement is a hot link that leads anywhere. The top of the page says Amazon Alexa, and Amazon Mobile LLC.
Right from the Sonos website, it says this: Control your smart home.

Easily control your Alexa-compatible smart home devices. Turn the coffee maker on from bed or dim the dining room lights without lifting a finger.

How can this claim be made? This is one of the reasons I purchased Sonos speakers. So far, days of emailing with Sonos Support hasn't gotten me a solution. I am praying someone here can help. Thank you.
As I said, you need to download the Alexa app in order to link it with Sonos. See this link for detailed instruction on setting up Alexa on a Sonos One:

https://support.sonos.com/s/article/3517?language=en_US
Well- wait! Obviously, I downloaded Alexa when I set up my speakers! I remember doing it, and my speakers work great and Alexa plays all my music and also responds to me. Is there more than one Alexa?
I think I need to download Alexa for Android. I went to the Amazon app store and saw there is one. It shows all the things - including skills! I'll try that later - not near my Android device at this time. Thank you for what you've done so far.

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