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Setting up Sonos

Anything and everything about setting up your Sonos system. How do you Trueplay your Sonos system? Wondering if you should use a cabled setup versus a wireless Sonos setup? This is the place to get answers.

  • 5,686 Topics
  • 24,660 Replies
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mattcandy
started this topic

Sonos ceiling speakers - how many needed for room size? (+ question on...

Hi there - we are just doing renovation and building work on kitchen, and pulling down wall to make large kitchen dinner. Want to get Sonos...
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Setup, Install, and Getting the most from Sonos Amp

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Ditte
Ditte
started this topic

Tips for new Sonos owners

Setting up Sonos for the first time? Here are some tips to get you started. 1. Download the Sonos app.You’ll need the app to set up and use...
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5686 Topics

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Tao Yang Contributor I

Sonos support for SMB 2.0 protocol

Hi, Recently I have turned off SMB 1.0 on my Windows 10 as per Microsoft's recommendation (https://blogs.technet.microsoft.com/filecab/2016/09/16/stop-using-smb1/). However, after I've disabled SMB 1.0, the Sonos application stopped working on that Win10 machine (not able to connect to local drives...

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1 year ago
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Schlemiel Contributor I

Sonos Account: No way!

Hello, as a long time customer from Germany with 7 components and many recommendations to friends and family I want to inform you, that I will not create an Sonsos account. I read some postings here and in the press and I'm sad, that your company changes in a way Facebook does all time long. If you...

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1 year ago
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jsandow Contributor I

Setting up a turntable with Sonos

I am looking to get a turntable and want to connect it with my Sonos system. I have a Play:3 and a Bridge. I know you can not connect directly into a Play:3 but will it work with Connect or a Connect:Amp? Thank you for your time.

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2 years ago
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gabbott Contributor I

Sonos sucks

This is the most ridiculous system I have ever worked with....constantly fails to connect. Fail to reset....fails just about everything. Do NOT buy this system unless you are dying to spend many frustrating hours wanting to throw the entire set out the window.

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5 months ago
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johnhunter247 Contributor I

how do I change the username and password for my wifi internet connection?
Answered

I bought the sonos boost system from best buy a month ago and had the geek squad come set it up. They set up a username and password for me and I need to change it. I can't find anything anywhere on the sonos website or help forums for that matter on this topic. I called my cable/internet provider(C...

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1 year ago
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gopals Contributor I

Switching speakers to a new Boost network

I have five different Sonos speakers connected to my home WiFi network. I recently set up a new mesh WiFi network and connected a Boost to this new network (ethernet-wired). How do I switch the 5 speakers over to this new network?

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1 year ago
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KM4ME Trending Lyricist I

Does wifi affect sound quality?
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Does using wifi instead of Ethernet have a negative effect on sound quality? For a play 5 2nd gen.    as in can wifi degrade sound quality. I don’t mean drop outs or anything like that. 

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2 months ago
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DigiVinyl Trending Lyricist I

Sonos with a Turntable - Sound Quality vs. Fully Analog

I'm new to vinyl and just picked up a U-Turn Orbit Plus turntable with a set of analog Audioengine A5+ speakers. I also have a Sonos setup for my TV that includes two Play 1's, a sub, and a soundbar. I debated long and hard over whether to buy the Sonos Connect to integrate the turntable into my exi...

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1 year ago
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Ben_From_DC Contributor I

The Computer "..."Cannot be Found

Hello. I'm new to Sonos. Just bought a Bridge and Sonos 5 system. I'm using it with a Linksys router. I am having problem importing music into my library from my computer. I keep getting the "computer cannot be found" message. I have turned off the firewall, so I know that's not the issue. Any sugg...

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2 years ago
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pdxcubfan1000 Contributor I

Desktop Controller for Mac won't connect to Sonos Network

Good morning- I have a 2014 MBP. I'm using a Bridge to set up Sonos. I can connect to my Sonos system using my iOS apps and control it that way, but I can't get the desktop controller to connect to the existing Sonos system. I've tried powering on and off the bridge, setting up as new system, bu...

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2 months ago
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LMc Contributor III

Simple ? - How to turn off

Had my new Sonos for 2 days . . . exceeds expectations! But how do I turn off? It seems just pausing music or muting is not the same. Am I being too old fashion/analog?

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2 years ago
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Kevinjimenez1011 Contributor I

recycle problem
Answered

I bought the speaker offfline and I followed all the instructions and it says it can connect because it’s in recycle mode somehelp

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18 days ago
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Foppalito Trending Lyricist I

Moving Sonos Net of my existing Router/Mesh network to Standalone
Question

Hi,I want to setup my SonosNet separate from my home network environment.Plan was to connect Sonos Boost as base directly to my fiber switch and then all speakers to that boost. This was actually my original setup when Sonos launched back in the day, and that worked much better then now.Now my speak...

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2 months ago
Ryan S Community Manager

Setup, Install, and Getting the most from Sonos Amp

Welcome! Here you can find tips and tricks, how to get started, and many answers to the questions you might have about how to use the Sonos Amp. For the basic details, check out our introductory post on the Amp and our product guide. The Amp is a great solution for anyone with their own passive sp...

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1 month ago
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All Round Good Egg Contributor III

Library 'full' issue

So it seems (now that I've finally got my MP3 drive recognised and the indexing done) that I have a new error... that I have 'too much stuff' (I'm paraphrasing the error that comes up in the Set Up Music Library screen). From another forum I found this wonderful nugget: You can see the Network Matr...

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3 years ago
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Arcticpollen Trending Lyricist I

VLAN Issue on Unifi Network After 10.6 Update on iOS
Question

I updated my iOS app version last week after the release of 10.6. My speakers and Boost were updated at the same time.    My Boost and speakers are set up on a separate VLAN from my iOS devices. This has worked fine for the last 2 years using a custom igmp proxy config for my Unifi security gateway...

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9 days ago
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Giorgio48 Contributor I

Alphabetical Sorting of Songs in Sonos Playlists

Sonos does not currently have, as a regular operating feature, the ability to sort songs in a Playlist alphabetically and then return to the original sort order. In my opinion, this would be extremely valuable for the following reason: if one likes a particular type of music, e.g., 50's Doo Wop, and...

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2 months ago
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bpk426 Contributor I

Deleting a ROOM

I accidentally added a room I do not need so it always shows up as an option. I cant find how to delete it. Any help out there?

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9 months ago
SBSurfer Prodigy I

Important Note If You're Replacing Your Bridge With a Boost

The order in which you replace your wired Bridge with your new Boost is really important. To avoid wiping out all of the work you've done to make your Sonos system uniquely yours, perform the steps below. BTW, the same process works if you're replacing your wired Bridge with another wired Bridge. S...

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4 months ago
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sharan Trending Lyricist I

The all new BT Smart Hub (HH 6) - issues
Question

I took delivery of the new BT Smart Hub today (ie the next one after the BT HH 5 - so effectively a HH6) - all good. I have separated the channels so that I have a 2.5ghz and a 5ghz network. I have followed the steps to put the Play 1 on the 2.5ghz network - but it keeps telling me to use 'use a 2...

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2 years ago
CapnLes Virtuoso

Tips and Tricks and Sonos 101

I was thinking that a tips and tricks heading for Sonos users to share things would be nice. A Sonos 101 heading in trouble shooting that tells them basics things to do when having troubles.

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1 year ago
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davidmfletcher72 Contributor I

Sonos Components & Google Mesh WiFi - Go WiFi or SonosNet?

Greeting and apologize for what is likely a repeat question. We have 4 Sonos Play:1's, a Sonos Connect and 2 Sonos Bridges...Bridges....not Boosts....all of varying ages. We've had frequent app connectivity issue across all our platforms....iphones...android phones.....and PC...all experience the...

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1 month ago
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apage17 Contributor I

I want to "Set up a new Sonos system" but I am not given the option.
Answered

My first option is "Connect to existing system" which I do not have. Second option is "Learn how to set up a new system." When I click on that it just brings to this site which tells me to select "Set up a new Sonos system". I am not given the option.

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1 month ago
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860502 Contributor I

I. Hate. Sonos.
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I should have done my homework better. They sounded great in the store. But try to set them up again if they ever need to be and good luck. Edited by Max P.: Due to Profanity

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2 years ago
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User189326 Contributor I

Mesh Wi-Fi systems to avoid

Looking to buy a whole home Mesh Wi-Fi system and when doing some research I saw some feedback on an Amazon review that the product chosen had adversely affected their Sonos in some way. So the question is, does anyone have any horror stories about any Mesh Wi-Fi products and Sonos?

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3 months ago

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