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Setting up Sonos

Anything and everything about setting up your Sonos system. How do you Trueplay your Sonos system? Wondering if you should use a cabled setup versus a wireless Sonos setup? This is the place to get answers.

  • 9,611 Topics
  • 40,323 Replies
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mattcandy
started this topic

Sonos ceiling speakers - how many needed for room size? (+ question on...

Hi there - we are just doing renovation and building work on kitchen, and pulling down wall to make large kitchen dinner. Want to get Sonos...
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Setup, Install, and Getting the most from Sonos Amp

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Ditte
Ditte
started this topic

Tips for new Sonos owners

Setting up Sonos for the first time? Here are some tips to get you started. 1. Download the Sonos app.You’ll need the app to set up and use...
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9611 Topics

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Tao YangContributor I
posted in Setting up Sonos

Sonos support for SMB 2.0 protocol

Hi, Recently I have turned off SMB 1.0 on my Windows 10 as per Microsoft's recommendation (https://blogs.technet.microsoft.com/filecab/2016/09/16/stop-using-smb1/). However, after I've disabled SMB 1.0, the Sonos application stopped working on that Win10 machine (not able to connect to local drives configured in the library). I had to turn SMB back Could you please advise when will Sonos start supporting SMB 2.0 or later? Thanks

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Stanley_4
1 year ago
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SchlemielContributor I
posted in Setting up Sonos

Sonos Account: No way!

Hello, as a long time customer from Germany with 7 components and many recommendations to friends and family I want to inform you, that I will not create an Sonsos account. I read some postings here and in the press and I'm sad, that your company changes in a way Facebook does all time long. If you will castrate a long time running system only to force users to send you personal data, then I will abandon Sonsos, go to court in Germany (I want my money back, all!) and will take another system. Why don't you keep in mind: Never change a runnig system (a working business model)? I will never understand why people in business always exaggerate till the deadly end! (sorry for my poor english, but I'm realy angry)

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A
4 years ago
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jsandowContributor I
posted in Setting up Sonos

Setting up a turntable with Sonos

I am looking to get a turntable and want to connect it with my Sonos system. I have a Play:3 and a Bridge. I know you can not connect directly into a Play:3 but will it work with Connect or a Connect:Amp? Thank you for your time.

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I
5 years ago
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gabbottContributor I
posted in Setting up Sonos

Sonos sucks

This is the most ridiculous system I have ever worked with....constantly fails to connect. Fail to reset....fails just about everything. Do NOT buy this system unless you are dying to spend many frustrating hours wanting to throw the entire set out the window.

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BCM
3 years ago
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amfnycEnthusiast I
posted in Setting up Sonos

Connect Sub to Multiple Groups?

In my living room I currently have a stereo pair of Play5 for music. I'd like to add a Beam just for the TV. I'm also considering adding a sub. Is there any way to have the sub work with both the Play5s and the Beam depending on which is active? I'm assuming the answer is no, but I thought it would be worth asking.

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Ken_Griffiths
4 days ago
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johnhunter247Contributor I
asked in Setting up Sonos

how do I change the username and password for my wifi internet connection?

I bought the sonos boost system from best buy a month ago and had the geek squad come set it up. They set up a username and password for me and I need to change it. I can't find anything anywhere on the sonos website or help forums for that matter on this topic. I called my cable/internet provider(Charter) for help and they said there isn't anything they can do to help unless I disconnect the sonos and hook back up the sagecom wifi router. I am definitely no computer genius and need help. So if there is anyone that knows how to do this and is willing to walk me through it I would greatly appreciate it and thank you in advance...

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Chris
4 years ago
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gopalsContributor I
posted in Setting up Sonos

Switching speakers to a new Boost network

I have five different Sonos speakers connected to my home WiFi network. I recently set up a new mesh WiFi network and connected a Boost to this new network (ethernet-wired). How do I switch the 5 speakers over to this new network?

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T
4 years ago
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KM4MEEnthusiast I
asked in Setting up Sonos

Does WiFi affect sound quality?

Does using wifi instead of Ethernet have a negative effect on sound quality? For a play 5 2nd gen.    as in can wifi degrade sound quality. I don’t mean drop outs or anything like that. 

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K
2 years ago
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DigiVinylTrending Lyricist I
posted in Setting up Sonos

Sonos with a Turntable - Sound Quality vs. Fully Analog

I'm new to vinyl and just picked up a U-Turn Orbit Plus turntable with a set of analog Audioengine A5+ speakers. I also have a Sonos setup for my TV that includes two Play 1's, a sub, and a soundbar. I debated long and hard over whether to buy the Sonos Connect to integrate the turntable into my existing setup or to go with separate analog speakers in order to maintain that true analog experience. Obviously, the analog setup won out since I picked up the Audioengines. However, I have been disappointed in this setup because I am getting a terrible buzzing from the speakers that I can't seem to resolve. I have worked with U-Turn support and we've been unable to come to a resolution. I'm guessing it's some sort of grounding related issue at this point. I have debated on whether to return the turntable and try a more expensive brand/model with better grounding and a better tonearm such as the Rega Planar 2, but I really do like the Orbit and I'd prefer to hang onto it if I can eliminate th

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K
4 years ago
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ArcticpollenTrending Lyricist I
posted in Setting up Sonos

VLAN Issue on Unifi Network After 10.6 Update on iOS

I updated my iOS app version last week after the release of 10.6. My speakers and Boost were updated at the same time.    My Boost and speakers are set up on a separate VLAN from my iOS devices. This has worked fine for the last 2 years using a custom igmp proxy config for my Unifi security gateway that manages traffic between my home VLANs.    This has stopped working after the Sonos 10.6 update and I now need to switch to my IOT wifi network to be able to access Sonos.    Anyone else having similar issues?

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R
2 years ago
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Ben_From_DCContributor I
posted in Setting up Sonos

The Computer "..."Cannot be Found

Hello. I'm new to Sonos. Just bought a Bridge and Sonos 5 system. I'm using it with a Linksys router. I am having problem importing music into my library from my computer. I keep getting the "computer cannot be found" message. I have turned off the firewall, so I know that's not the issue. Any suggestions would be appreciated. Thanks in advance.

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R
4 years ago
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Rob1993Contributor I
posted in Setting up Sonos

HUAWEI 5G CPE Pro Router

I have a SIM card router (Huawei 5G CPE Pro) and the Sonos app cannot locate the speakers (e.g. a Beam plugged into the router via an Ethernet cable).  The app asks me to sign in, then a “network error” appears.  It worked on other routers previously, this is an issue with SIM card routers.  I called Sonos support and they (quite frustratingly) said that they do not offer support for SIM card routers and cannot advise of a fix. I see online there have been several issues with SIM card routers before.  Does anyone know if there is a fix yet?  Happy to share router settings.

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ratty
9 months ago
Ryan S
Ryan SRetired Community Manager
posted in Setting up Sonos

Setup, Install, and Getting the most from Sonos Amp

Welcome! Here you can find tips and tricks, how to get started, and many answers to the questions you might have about how to use the Sonos Amp. For the basic details, check out our [url=https://en.community.sonos.com/announcements-228985/introducing-sonos-amp-6812069/]introductory post on the Amp[/url] and our [url=https://www.sonos.com/support/en/sonos-user-guide/index.html#t=sonos-user-guide%2Famp%2Famp.htm]product guide[/url]. [img]52b8370f-24f7-4e4c-bbe4-58545db30ebc.jpg[/img] The Amp is a great solution for anyone with their own passive speakers that they'd like to bring into the Sonos world. It's for people who are designing a home and want to install speakers in walls or ceilings. Use the Amp with your TV, or to bring sound outside. There are a dizzying amount of options, and this thread should help ease your mind and help make some decisions, so let's get started. [h2]What is Amp?[/h2] Sonos Amp is an amplifier for passive speakers, bringing the Sonos experience to y

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C
2 years ago
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pdxcubfan1000Contributor I
posted in Setting up Sonos

Desktop Controller for Mac won't connect to Sonos Network

Good morning- I have a 2014 MBP. I'm using a Bridge to set up Sonos. I can connect to my Sonos system using my iOS apps and control it that way, but I can't get the desktop controller to connect to the existing Sonos system. I've tried powering on and off the bridge, setting up as new system, but the desktop controller won't connect to the Sonos system. I can connect and control things from my iPhone and iPad, just not my desktop (when I'm working). I've also tried resetting the controller. Any other suggestions? Thanks!

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J
2 years ago
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LMcContributor III
posted in Setting up Sonos

Simple ? - How to turn off

Had my new Sonos for 2 days . . . exceeds expectations! But how do I turn off? It seems just pausing music or muting is not the same. Am I being too old fashion/analog?

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T
5 years ago
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Kevinjimenez1011Contributor I
asked in Setting up Sonos

recycle problem

I bought the speaker offfline and I followed all the instructions and it says it can connect because it’s in recycle mode somehelp

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D
2 years ago
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Tsk1882Trending Lyricist I
asked in Setting up Sonos

connect gen 2

I have a Sanyo turntable, connected to a Marantz receiver from the 70’s, a connect gen 2 and a pair of play ones. How in the world to get all of this to work together ? What are the connections between the TT, receiver and connect? I’m lost! 

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K
8 months ago
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adamrtAvid Contributor III
asked in Setting up Sonos

sonos in ceiling speaker really quiet

Just fitted a arc and 4 in ceiling Speakers as the surround, fitted both right to right and left to left, surround speakers are now set at +15 and are really quiet, watching fast and furious Hobbs and shaw on Netflix really poor? What have I done wrong?

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A
1 year ago
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Hyde_TDSContributor I
posted in Setting up Sonos

Switching from Squeezebox to Sonos

HiI’m considering switching away from a Squeezebox infrastructure to Sonos.  I’ve found some answers contained within this site and FAQ style help pages.But one question remains…Can I turn off an alarm from the speaker itself? I don’t mind setting up alarms from the app but we don’t keep phones in the bedrooms and therefore would like the ability to switch off and/or snooze and alarm from physical buttons on a speaker.In addition, is it then possible to switch to random play of my Windows music library?Lastly, I don’t use voice services in the house, so that’s not a solution for me I’m afraid. 

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8 months ago
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FoppalitoTrending Lyricist I
asked in Setting up Sonos

Moving Sonos Net of my existing Router/Mesh network to Standalone

Hi,I want to setup my SonosNet separate from my home network environment.Plan was to connect Sonos Boost as base directly to my fiber switch and then all speakers to that boost. This was actually my original setup when Sonos launched back in the day, and that worked much better then now.Now my speakers now is glitching/delayed connection etc. when they are using my router as AP.So, how do I install a Boost without connecting it to an router, but instead hooking it up directly to the fiber switch?(the app is not finding the new boost).

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F
2 years ago
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All Round Good EggContributor III
posted in Setting up Sonos

Library 'full' issue

So it seems (now that I've finally got my MP3 drive recognised and the indexing done) that I have a new error... that I have 'too much stuff' (I'm paraphrasing the error that comes up in the Set Up Music Library screen). From another forum I found this wonderful nugget: You can see the Network Matrix by using a web browser to go to [url]http://###.###.###.###:1400/support/review[/url] (replace the #'s with the IP from one of your ZonePlayers. You can fnd the IP on your handheld Controller's Settings-->About My Sonos System screen, or Help-->About... on the Desktop software). And within that I found this: Title MAX 65000 COUNT 35827 Store Size 3604480 Store Used 3604390 Entries Size 262144 Entries Used 75493 Conflicts 21988 Okay, so I haven't broken the 65k limit for the number of tracks I can store (I'd have been amazed to be honest), but I do seem to have hit the headroom for 'Store Size' and I've got 21,988 conflicts, which doesn't sound good either. What d

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M
5 years ago
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Giorgio48Contributor I
posted in Setting up Sonos

Alphabetical Sorting of Songs in Sonos Playlists

Sonos does not currently have, as a regular operating feature, the ability to sort songs in a Playlist alphabetically and then return to the original sort order. In my opinion, this would be extremely valuable for the following reason: if one likes a particular type of music, e.g., 50's Doo Wop, and creates a playlist with multiple albums that are collections of Doo Wop songs, there is a problem - numerous duplication of songs. If one could sort the collected songs alphabetically, it would be a simple matter to go through and weed out all the duplicate songs. The same problem of duplication exists if one is creating a Playlist for a particular artist which includes both studio albums (which are ordinarily not duplicative) and collections for that artist drawn from various studio albums or live performance albums. With alphabetical sorting one could easily eliminate the duplication of songs. I have contacted Sonos requesting that this feature be made available. If you agree that thi

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J
2 years ago
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bpk426Contributor I
posted in Setting up Sonos

Deleting a ROOM

I accidentally added a room I do not need so it always shows up as an option. I cant find how to delete it. Any help out there?

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melvimbe
3 years ago
SBSurfer
SBSurferProdigy I
posted in Setting up Sonos

Important Note If You're Replacing Your Bridge With a Boost

The order in which you replace your wired Bridge with your new Boost is really important. To avoid wiping out all of the work you've done to make your Sonos system uniquely yours, perform the steps below. BTW, the same process works if you're replacing your wired Bridge with another wired Bridge. Some users will end up physically swapping their Bridge out with the Boost in the wrong order, then erroneously setting up their Sonos system once again from scratch - thinking that's what they're supposed to do, performing button presses on their speakers, adding room names back - unaware of the ramifications. Don't do it that way or you'll lose all of your personalized Sonos settings. Gone will be your favorite radio stations, you'll have to add you music subscription information back in from scratch, you'll even have to set up your music library again. In order to maintain your existing room names, music subscriptions, custom radio stations and Sonos favorites, do this: 1) [B]Do Not[/B

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Airgetlam
3 years ago
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sharanTrending Lyricist I
asked in Setting up Sonos

The all new BT Smart Hub (HH 6) - issues

I took delivery of the new BT Smart Hub today (ie the next one after the BT HH 5 - so effectively a HH6) - all good. I have separated the channels so that I have a 2.5ghz and a 5ghz network. I have followed the steps to put the Play 1 on the 2.5ghz network - but it keeps telling me to use 'use a 2.5ghz router' (or words to that effect) even though I am trying to connect to the 2.5ghz network. I know this is new hardware - but if anyone else has managed to get this to work please let me know. SONOS: can you get a BT Smart Hub for testing? Regards Steve

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R
4 years ago

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