Tips and Tricks and Sonos 101

  • 6 August 2015
  • 42 replies
  • 63676 views

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I was thinking that a tips and tricks heading for Sonos users to share things would be nice.
A Sonos 101 heading in trouble shooting that tells them basics things to do when having troubles.

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42 replies

Understood. Wasn't trying to warn you off of it, just to be mindful that there's not a ton of speed there. Most Sonos devices that are older have 10/100 ports in them, so the throughput isn't there. It's enough for music, though, but I wouldn't want to be pushing a video or two through that bandwidth. But as you're aware, I suspect you'll be just fine 🙂
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Something to be mildly cautious about, as the speed of SonosNet is not terribly fast. And if you're using it for something else, you can impact the signal to your speakers, causing dropouts.

Good point, and I read the warning about taking up bandwidth - fortunately the extension to my network is not going to be handling very high traffic, so I think it should be fine. Just really pleased to be able to achieve what I wanted apparently "magically" through the gear I already possessed! 😉
Something to be mildly cautious about, as the speed of SonosNet is not terribly fast. And if you're using it for something else, you can impact the signal to your speakers, causing dropouts.
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I only recently found out that you can use SonosNet to connect to the internet wirelessly if you have an Android phone. I was thinking about using a spare Bridge to extend Sonos into a part of my apartment where the standard wifi doesn't reach, and then realised that I wouldn't be able to control it (or so I thought)... on a whim I enabled the "Connect to SonosNet" option in the Android controller, and lo and behold I can not only control Sonos in the area, but have a full internet connection in rooms where previously I had to use mobile! Sonos has just notionally saved me about EUR 1.50 a month 🙂
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8) the very useful but often overlooked 'double click on mute to go to next track'i didnt realise this - it will come in handy on my play 1's and 3's 😃
I'd have to agree with jgatie, I've got occasional trouble with just about everything else, except Sonos. Well, there was an issue with one speaker, until I realized that I'd never assigned it a reserved IP address when I added it to my system. Since that, nary a problem.

At the end of the day, Sonos depends on a relatively robust wifi system to operate. Once you've set that up, it's pretty darn stable.
Clearly one of the most unreliable music systems on the market, especially for the price. my IOS controllers (both iPad and iPhone) consistently lose my existing equipment and it takes forever to get the existing system recognized. this often happens when I go a month or so without using Sonos. Sick of the BS to get system working. Does anyone else have this annoying problem ?

Nope. My Sonos system is the most reliable set of electronics in my Home. Cable box goes out regularly, Alexa is sometimes iffy, Smart Device hubs need rebooting. However, since I reserved IP addresses in my router for my Sonos devices, it is always rock solid.
Clearly one of the most unreliable music systems on the market, especially for the price. my IOS controllers (both iPad and iPhone) consistently lose my existing equipment and it takes forever to get the existing system recognized. this often happens when I go a month or so without using Sonos. Sick of the BS to get system working. Does anyone else have this annoying problem ?
Hello Sonos users. I have managed to add an aftermarket subwoofer to the Sonos Connect Amp while using it to power up in-ceiling speakers. We used a high to low level adaptor you can purchase at Amazon and connect one of the pairs to the speaker outputs of the Sonos Connect Amp then hook up the corresponding RCA jack to the LFE port on the amp or subwoofer. You will be able to have volume control when you use the app. https://images-na.ssl-images-amazon.com/images/I/41qvT94TwLL._AC_US218_.jpg
Is there a way for the Sonos Connect Amp when setup as rear surrounds to work with an aftermarket powered subwoofer?

No. The subwoofer out is disabled when set up as surrounds. Because the Connect:Amp is stereo only, the only signal the Connect:Amp can receive is the two surround channels. To play all the bass in a soundtrack, it would need to be able to receive the '.1' channel also, and that is simply not possible.
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From SONOS Product Guide:
SONOS ONE:
Press and hold the “Play/Pause” to add the music that’s playing in another room.
Swipe horizontally across the touch controls to skip to the next or previous track.(if applicable to the selected music source)
Tap the microphone indicator button to turn the microphone on or off.

SONOS PLAY:1
Press and hold the “Play/Pause” to add the music that’s playing in another room.
Press the “Play/Pause” twice to skip to the next track (if applicable to the selected music source)
Press the “Play/Pause” three times to skip to the previous track (if applicable to the selected music source)

SONOS PLAY:5
Press and hold the “Play/Pause” to add the music that’s playing in another room.
When placed horizontally, the Volume Up touch control is on the right.
When placed vertically, the Volume Up touch control is above the logo.
When placed horizontally, the Volume Down touch control is on the left.
When placed vertically, the Volume Down touch control is below the logo.
When placed horizontally, swipe from left to right between the touch controls to go to the next track.(if applicable to the selected music source)
When placed vertically, swipe up to go to the next track.(if applicable to the selected music source)
When placed horizontally, swipe from right to left between the touch controls to go to the previous track.(if applicable to the selected music source)
When placed vertically, swipe down to go to the previous track.(if applicable to the selected music source)
Is there a way for the Sonos Connect Amp when setup as rear surrounds to work with an aftermarket powered subwoofer?

No. The subwoofer out is disabled when set up as surrounds. Because the Connect:Amp is stereo only, the only signal the Connect:Amp can receive is the two surround channels. To play all the bass in a soundtrack, it would need to be able to receive the '.1' channel also, and that is simply not possible.
Is there a way for the Sonos Connect Amp when setup as rear surrounds to work with an aftermarket powered subwoofer?
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An old post but if you have anything to add please do.
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Have a look at your Sonos System

http://the IP of one of your Sonos products:1400/support/review
You can use extenders all you want, they just have to be on the same subnet (in other words, they must be configured as an extender with no DHCP enabled, not as a router). And some people use Ethernet over Power adapters with no problems, others have problems. It all depends on your electrical infrastructure, which is why Sonos does not support them.
Talking with a customer support agent last night sonos could see both of my apple time capsules. One is wired into a router, the other is acting as a wifi extender. Sonos was switching between the two causing dropouts. Don't use extenders on the wifi network you are using for sonos.

They also don't support plugin ethernet over power.
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Another way to get to "one button" and have your Sonos system play.

https://en.community.sonos.com/controllers-software-228995/can-i-create-a-button-to-automate-playing-music-on-my-sonos-6732493
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Want a play list to be ready at the touch of a button on the speaker?

Chris posted..

"This is what I have done ... .my bathroom speaker my wife will play various songs on at random times. I want a playlist that I can play each morning when getting ready.

So what I did was I set an alarm to Play the playlist I want for 4:00am and to play for 15 minutes at a 0 volume. So every day at 4:00am my Play:1 loads my playlist. It plays for like 15 minutes silently. Then stops. Then any time I walk in bathroom I can hit play and turn up volume and I have my playlist ready to go."
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3) Wireless Interference exists and is the primary source of problems that you might be experiencing. "But Nothing's Changed!". Yes, it has. Start by separating your Sonos components from cordless phones and chargers/base stations, wireless or Bluetooth devices, etc. Make sure there's at least 2 feet of distance between your Bridge/Boost and the router. Temporarily turn off you wireless cameras or baby monitors. Test if your system starts working again. You also might need to change the wifi channel that your Sonos and router is on. If you merely change the Sonos channel, the problem will come back. The router has to be moved to a static channel - 1, 6, or 11. Don't use any other channel, you'll be slowing down your home wifi if you do.



And especially Siemens Microwave Ovens (voice of experience)
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Not my idea but a good one

Start default song or station from hardware button.

Use a timer (alarm) at zero volume, set to stop after 15 minutes to preset that station during the night. When you hit the button in the morning, the volume will be set to 15% and playback will start.
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How to change channels on SonosNet

Click here
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3) Wireless Interference exists and is the primary source of problems that you might be experiencing. "But Nothing's Changed!". Yes, it has. Start by separating your Sonos components from cordless phones and chargers/base stations, wireless or Bluetooth devices, etc. Make sure there's at least 2 feet of distance between your Bridge/Boost and the router. Temporarily turn off you wireless cameras or baby monitors. Test if your system starts working again. You also might need to change the wifi channel that your Sonos and router is on. If you merely change the Sonos channel, the problem will come back. The router has to be moved to a static channel - 1, 6, or 11. Don't use any other channel, you'll be slowing down your home wifi if you do.


To scan you home wifi environment:

http://www.howtogeek.com/197268/how-to-find-the-best-wi-fi-channel-for-your-router-on-any-operating-system/

With this test you can see what channel you and your neighbor are using and the best ones for you to use.
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So if none of the above works for you the next thing to do is "submit a diagnostic code." This is a repot that is sent to Sonos so a Sonos rep can pull your report and see what is going on. You should try to run the diagnostic code when you are having the problem. When you get the code number PLEASE START A NEW THEARD and post the number there. Please do not post the number on this thread. A Sonos rep will let you know what to do next. If you do not want to wait you can call Sonos with the number and they will be happy to help you.

Submit a diagnostic code
https://sonos.custhelp.com/app/answers/detail/a_id/142/kw/submit%20diagnostic%20

Good luck
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Since this thread has turned into a tips and tricks repository, I'm going to slightly modify the title and put it over in Getting started. Nice work on some of these tips, everyone. Great stuff.