I am having a problem keeping a sub on my network connected. In my sonos system, I have a utility closet with several amps in it. The amps power ceiling speakers around the house. I also have a TV room with an Arc in it. Next to the TV room is my den where I have ceiling speakers powered by one of the amps. All the amps and the arc are hard-wired to the ethernet. I have a sub, in the den, that I would like to pair to the Den’s amp. The sub I would like to use the wireless network.
When I add the sub to the system and leave it unpaired, it connects to the Arc for SonosNET connectivity. I can verify this through the connection matrix (support/review). The connection is green and appears to be healthy. If I “add / pair” the sub to the Den's ceiling speakers, then it insists on connecting to the Den’s amp for SonosNET connectivity and the signal is very weak and drops frequently.
Is there a way I can force the sub to use the nearby arc? I bought a boost and tried adding that to my system as well, but the sub still insists on using the Den’s amp for connectivity.