Question

Sonos speakers won't connect to wifi all of a sudden

  • 12 October 2021
  • 1 reply
  • 27 views

I have 2 x Play:5 (gen 1) and 1 x Play:1

I recently moved to a new place and set the system up and connected to wifi. All went well for about a week. Then all of a sudden I couldn’t connect to my network!

After reboot and even reset and starting up again, my system can’t discover my network. I enter the network manually and when I enter the password, the system tells me that the password is incorrect!


1 reply

Userlevel 7
Badge +20

Check if your router has both 2.4 and 5Ghz enabled, most Sonos speakers only work on 2.4.  Also are the passwords the same on each? It helps if you have a different SSID for each, avoids confusion as to which band you are connected to. 

Have you tried connecting one of your speakers to the router by cable?

Have you changed any settings or updated the router firmware recently?

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