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Sonos Roam - Alexa Voice Assistant doesn't recognize smart devices

  • 27 April 2022
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Sonos Roam - Alexa Voice Assistant doesn't recognize smart devices. I saw that the Alexa services were down until yesterday but the status shows that it is back up and it is still not working.

 

I am quite disappointed with the Sonos Roam; I was very excited to get my first Sonos product. However, the setup has been so tedious, so many issues with making the device just play some music from my phone. And, the secondary reason why I bought this product was because it would be Alexa-enabled, even that doesn’t work. 

 

Honestly, if it doesn’t work soon, I plan to return this product.

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Best answer by Ken_Griffiths 27 April 2022, 11:26

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Maybe try reconnecting the Sonos Skill in the Amazon Alexa App - the sharing agreement token has perhaps expired due to the recent outage.