Answered

Sonos playbar didn't come back after changing wifi

  • 3 January 2019
  • 6 replies
  • 79 views

Hi all, I had to switch wifi networks/ssid's and I have 4 connect amps in one locations, and then in my media room I have a sonos soundbar and sub. I followed the directions and plugged one of the amps into my router with a ethernet cable, followed the app directions and all the amps changed onto my new ssid. BUT the soundbar didn't come back in. Do I manually have to plug it into the router again now too? Why wouldn't it come back again? This will be a bit of a pain so want to avoid if I don't need to. Please advise.
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Best answer by AjTrek1 3 January 2019, 22:49

AHHHH sweet, I just ran the wifi setup again and this time it found the soundbar! All good.

Ha! Ha! Just what I was going to suggest (sort of) :8. See below.

The only other step I can think of is "isolation". This will still require that you some how get a cable to the Playbar. Excepting the Playbar and Sub unplug your other Sonos to isolate them and preserve the new Wi-Fi credentials. Run the steps in the links to get the Playbar and Sub on the new Wi-Fi. Then plug in your other Sonos which will have retained the new credentials.
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6 replies

Userlevel 7
Badge +22
Hi cbiccum

Follow the instructions in the first link to remove old wireless credentials from your Sonos then proceed to the second link.

https://support.sonos.com/s/article/3488?language=en_US

https://support.sonos.com/s/article/1061?language=en_US

Cheers!
AJTrek, thanks for the info, now that I have have the connect amps all on the proper wifi though and the soundbar is still old wifi do you recommend this? Trying to avoid having to run a wire to my sonos soundbar.. Tough where it's located.
Userlevel 7
Badge +22
Hi cbiccum

The other option is to factory reset your Playbar and Sub and add them back as new speakers. You'll also, have to re-bond the Playbar and Sub, Note: Any Playlists stored with Playbar will be lost.
That's what I'm trying to avoid as it's a bunch of work, not sure why the playbar wouldn't come back up after setting the one amp up...
AHHHH sweet, I just ran the wifi setup again and this time it found the soundbar! All good.
Userlevel 7
Badge +22
AHHHH sweet, I just ran the wifi setup again and this time it found the soundbar! All good.

Ha! Ha! Just what I was going to suggest (sort of) :8. See below.

The only other step I can think of is "isolation". This will still require that you some how get a cable to the Playbar. Excepting the Playbar and Sub unplug your other Sonos to isolate them and preserve the new Wi-Fi credentials. Run the steps in the links to get the Playbar and Sub on the new Wi-Fi. Then plug in your other Sonos which will have retained the new credentials.