Today I bought a new tv, a Samsung Neo QLED 65QN92A. Before I had a Philips tv, and on it, I connected my Arc, sub and could use the 2 one SL to make a home cinema. On the Philips, I used a HDMI from the arc to the tv.
Today I tried installing the Sonos system on the Samsung. The arc is again connected to the (e-)arc HDMI port. The settings are also set to use the arc port.
The problem is that the Samsung tv only uses the arc and sub to produce the noise. The 2 one SLs I have to create the surround effect, are on, are connected, but don't make any sound.
I have tried to remove and reinstall the whole Sonos system, it works completely when I use Spotify, but still not for the tv.
I tried the typical unplug and replug the HDMI port.
I reconnected the tv in the Sonos app, but in the app it only asks for the arc to connect.
The 2 one SLs are, just like the sub and arc, part of my system according to the Sonos app.
Edit: after using YouTube on the tv, the one SLs do work with the others. Just not when watching normal tv. I know not every program has the set up for surround sound, but with the last tv it made some noice with almost every tv program. And now it doesn't
Can someone help me?
Sorry for the long post🥔
Best answer by GuitarSuperstarView original