Sonos Account: No way!



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Userlevel 4
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I think about it, but the prices are down. The loss is too high at the moment and I still have no buy-back offer from Sonos. Cross the fingers for me, maybe it will show up in short ...


They reportedly bought back devices last year when they updated their privacy policy so not without precedent.
I don't believe that's quite accurate. My understanding is that they provided vouchers for future purchase for devices that would become non-functional by the latest software. Nuanced difference, I'd grant you, but one that I think would be significant in this particular case.
Userlevel 1
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But whatever, believe whatever you want.

Will do 😃 - knowing that streaming is currently "en vogue" and maybe also the future, when everybody has a broadband connection ( and satellites & ground signals are dead). For me it is currently too expensive.

You're talking about hardware limitations of specific devices. Sonos has always put new features on all existing products whenever it was technically possible. The CR100 is a complex /controversial issue that has been discussed to death, but airplay 2 on play:1 is not. It's not a matter of allow/enable, it's a matter of 'not possible'. Big difference. And yes, of course Sonos could create multiple versions of software to meet the specific needs of specific customers. But remember, this is freeware, no license or support charges to use to pay for the cost of maintaining these versions.

I agree there are some HW limitations e.g. like no mic, no speech control. When it is just about a different protocol, then I have my doubts and I am not convinced by just the company that produces the device. But I need to accept this. So the FW now already has a "switch" integrated to enable Airplay, if the device is a Play One, but disable if the device is a Play:1. So they already start to contain legacy stuff in the same FW. To my mind, it would also be possible to enable - maybe only the advanced user - to make their decision of an account or not.

I think when you compare with others like MS, Apple etc. they all provide patches, bug fixes and minor changes for free. So Sonos is just doing what is good practice (BTW: it is not freeware). Currently the difference is, that you have to install the new FW, which is normally not the case. And there is no possibility to downgrade, in case you don't want the installed FW.
The protocol requires a larger buffer and more powerful (64 bit vs 32) processor than those available on the older devices. Believe it or not.

And Sonos is not "already start(ing) to contain legacy stuff in the same FW". They don't all run the same firmware, there is separate firmware for each type of device. But that's quite different from maintaining separate firmware for each user.

Also, you most certainly DO NOT have to install Sonos firmware. One guy in here stayed at version 4.X for YEARS because he hated 5.0.

Which brings me to ask, Blurb. Is there anything you "know" about Sonos that is actually based on truth? Because for a self-styled expert, you get a lot of things very wrong.
Userlevel 1
Badge +1

I think about it, but the prices are down. The loss is too high at the moment and I still have no buy-back offer from Sonos. Cross the fingers for me, maybe it will show up in short ...


They reportedly bought back devices last year when they updated their privacy policy so not without precedent.

That would be great ! It's a bit tricky, that they changed the policy, but now implement things like the need for that account on a different timeline. I still hope !