Sonos Account: No way!



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Ok, that's good - better than a bad day , nor ?
And there was much rejoicing!!! 😃
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Thanks for the reminder. It is still annoying that I need that account now, while - let me say these type of account - was not needed in the past. I have read the privacy policy and already discussions with my local Sonos Support. There are data collection , which you could not opt-out as Sonos declare these as technical needed. I still have my doubt, but I now asked our local support to delete all data.
They clearly told me that the system will not work later, when they do so. I was hoping to get an old Firmware as I don't need all the new stuff from Sonos ( e.g. Alexa etc. ) I just wanted to have good wireless speakers.
Now with the squeezed FW update, I won't be able to use my system like in the past - also some functions under port 1400 have been disabled.
As Sonos is neither willing to give me back the old FW nor to take the speakers back, I think the best might be to sell them - which of course is a loss for me.
I think the politics of Sonos is not good to squeeze all customers to the new FW regardless if that is obsolete the system ( e.g. under a house automation - where the app is not used )
So, how has that now proofed you saying you would need an account from the beginning ? I don't think that I needed an account when I bought the Play:5 and the Connect. I just needed one for registration of the devices .... But now we are looping again .

Clearly, Sonos stated that you nowadays need an a account and they will match the data together with that account. They also match 3rd party data with ash account if they like to do so. Or they will handle the data to government if asked to do so. Of course only in US and easy if the data belongs to somebody outside of US. BTW: One reason, why Microsoft has opened datacenter in EU to full-fill the rights of EU citizen ( and block the data outside of EU )


Once again, Sonos is not for you. You are not going to annoy/threaten them into refunding your money, so best to sell it on eBay.

It's been stated before, but I'd like to re-iterate for anyone new to the conversation that Sonos players have always required a registration step as part of the set up process. Anonymous email accounts or even fake ones would have worked previously because the field just needed to be filled in with something that looked like an email, but that step did always exist in order to get music services and updates.


And that response means this will be the last time I ever discuss this! Thank you Ryan.
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Please remember to keep things polite, everyone. This topic has a tendency to get heated and I want to remind everyone that there's no need to make the thread unwelcoming to anyone.

It's been stated before, but I'd like to re-iterate for anyone new to the conversation that Sonos players have always required a registration step as part of the set up process. Anonymous email accounts or even fake ones would have worked previously because the field just needed to be filled in with something that looked like an email, but that step did always exist in order to get music services and updates. The change recently is that we've added a step requiring systems to be linked with an email verified, password protected account. This protects your Sonos account, data, and system as a precautionary measure.

We first implemented this account linking to facilitate seamless integration with cloud services like Amazon Alexa, Spotify, and Deezer. A Sonos account gives you complete access to the full Sonos experience and another layer of protection for your system. Since then, we made it mandatory for all systems.

I know there are some questions about privacy, and I'd encourage you to take a look at our privacy policy if you haven't yet. We're clear about what data is collected, and how to opt out of what you can. If you still have any questions or concerns, please feel free to give us a call.
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So, how has that now proofed you saying you would need an account from the beginning ? I don't think that I needed an account when I bought the Play:5 and the Connect. I just needed one for registration of the devices .... But now we are looping again .

Clearly, Sonos stated that you nowadays need an a account and they will match the data together with that account. They also match 3rd party data with ash account if they like to do so. Or they will handle the data to government if asked to do so. Of course only in US and easy if the data belongs to somebody outside of US. BTW: One reason, why Microsoft has opened datacenter in EU to full-fill the rights of EU citizen ( and block the data outside of EU )
All that shows is you re-registered them under another account.
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Of course I now have an account, otherwise I would not be able to post anything.


But as you see , I never had an account before that days
*CRICKETS*
That's because you opted out of sharing data!!

But guess what? You logged in, so you DO have an account! :D

Now go here:

https://www.sonos.com/myaccount/products/

And tell us what the registration dates are on your equipment. :D

Here's my first 3:

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Look here - and I was able to get it up and running 😃

I know you are a fanboy of Sonos ( maybe also paid by Sonos ?) , but I still don't believe you. There was only a registration account needed, for warranty etc. But nothing about an account to get the system up and running. So I assume the egg is dripping off your face ...


Call me what you wish, there was an account on your system. Which coincides with all the other people in this thread who stated they had to enter an e-mail account when they set up their Sonos. You and one other are the only ones claiming otherwise, despite the fact that the account information is actually on your system?

Yeah. Ok. :8

I tell you what. Go here:

https://www.sonos.com/myaccount/mydata/

Log in with the account info from you app. Post a screen shot of the "Owner Since" info. Here's mine:




Proof that at least as far back as 2008, you were required to have an account.
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Oh really? Be careful. There's already one poster in this thread who insisted the same, only to be wiping egg off their face.

I know you are a fanboy of Sonos ( maybe also paid by Sonos ?) , but I still don't believe you. There was only a registration account needed, for warranty etc. But nothing about an account to get the system up and running. So I assume the egg is dripping off your face ...
Never mind.

You may be mixing up people. It was someone else that snips overly long responses in their responses.


Overly long? I've been accused of many things, but posting long missives is not one of them. Besides, one snipping was in the middle of sentences just because it didn't fit the narrative.

My apologies for mixing you up, though. After a while, you all seem alike to me.


... I never had any other account linked to an email.
I had to delete the app for obvious reasons - it was asking to register a mail with Sonos. The (pre version 9) PC controller and the CR200 show no account. I had the system long before there was an app. Let's see whether Sonos find a way to brick the CR200 like they did the 100..


Oh really? Be careful. There's already one poster in this thread who insisted the same, only to be wiping egg off their face.

So on the PC controller try Help > Account Settings. Be sure to post a screen shot! 😃
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Let's see whether Sonos find a way to brick the CR200 like they did the 100..
I don't think - I had similar experiences in the past with iPad1: suddenly Sonos announced, that they no longer support Ios4 - which would have been ok as this is the cycle of development. But in additional , the controller that worked fine until that day was disabled by Sonos. So using the iPad1 as a controller was no longer possible.
I have never had that on former audio equipment - at least the old stuff worked.
Now, as they have released the new Play:1 with Spy's-on-board, I am pretty sure that they will obsolete soon the old Play:1 and tell us, the hardware is no longer supported.
That's maybe the reason why so many people try to sell their old Sonos equipment .... ( before it is just electronic junk)
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Funny, you are totally lying about the authentication that the other guy is asking for. Shame on you.

Uhh, no I'm not. ... And I see you are still snipping away at things which don't fit your narrative, huh? Tried that link to your data yet? What's the "Owner Since" entry say?

You may be mixing up people. It was someone else that snips overly long responses in their responses.


... I never had any other account linked to an email.

Try going to Settings > Account Settings. Use the account listed there.

I had to delete the app for obvious reasons - it was asking to register a mail with Sonos. The (pre version 9) PC controller and the CR200 show no account. I had the system long before there was an app. Let's see whether Sonos find a way to brick the CR200 like they did the 100..
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Do you want them ?
Could you guarantee they'd be free of all traces of DNA?

Sure , but shipping is not included - so guarantee ends, when I had it over to postal office ....
Do you want them ?
Could you guarantee they'd be free of all traces of DNA?
I am not sure if I get a good prices for all this , after now uncovered all this now. Do you want them ?

Knew this was a work. Hope you had fun while it lasted.
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I am not sure if I get a good prices for all this , after now uncovered all this now. Do you want them ?
Ah, when I sell the devices, the account is then moved with them to the buyer ? Is there a procedure how I ensure that that my data is not moved together with the devices ?

I will tell you, but you have to promise you are actually selling your Sonos and will be gone for good. 😛
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Ah, when I sell the devices, the account is then moved with them to the buyer ? Is there a procedure how I ensure that that my data is not moved together with the devices ?

Ok, on my phone the account is still there, but I am currently using my pad to control the Sonos system and there is no account on that system. So would be interesting to delete the app on the phone if then the system will continue to run...


Good grief! :8

The account information isn't stored on the app, it is stored on the Sonos devices!!