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Setting up old Sub with new System

  • 11 August 2022
  • 2 replies
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Hi- I moved homes and am trying to set up my old Sonos Sub:Gen2 with my new Sonos Arc. It looks like Sonos has my Sub:Gen2 still registered with my old home and I don’t have access to that old system via the Sonos app to unregister it from that system. How do I get it set up with my new system in my new home?

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Best answer by GuitarSuperstar 11 August 2022, 04:17

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Userlevel 7

You can just factory reset the Sub by following these instructions:

https://support.sonos.com/s/article/1096

Why did y9u set up a new system?

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