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Setting-up new WiFi network

  • 8 February 2019
  • 1 reply
  • 212 views

I have a ONE speaker. I have a new router with a new WiFi network. Sonos app (android) cannot recognize my new WiFi network and new router. My new router doesn't have Ethernet output. what can I do?
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Best answer by Ken_Griffiths 8 February 2019, 18:08

itaygonda,

If you do not have your old router available and there is no means of cabling the speaker to your new router. You could (temporarily) use a friends/colleagues router/network, if you have access to one instead, just to change your WiFi credentials in 'Advanced Settings/Wireless Setup' in the Sonos App.

However, if you do not have access to a router where you can cable the speaker, then will have to start over with a factory reset of the speaker but you will lose everything that way, including favourites, playlists, settings etc.
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1 reply

itaygonda,

If you do not have your old router available and there is no means of cabling the speaker to your new router. You could (temporarily) use a friends/colleagues router/network, if you have access to one instead, just to change your WiFi credentials in 'Advanced Settings/Wireless Setup' in the Sonos App.

However, if you do not have access to a router where you can cable the speaker, then will have to start over with a factory reset of the speaker but you will lose everything that way, including favourites, playlists, settings etc.