Hi there, so back in 2005, I bought 5 Sonos ZP100 zone players and a CR100 controller for the house I had at that time. I enjoyed them for years, fantastic equipment, but when we moved to a new house they went into storage and sat unused for a long while and were not updated.
I just moved into a new house and would like to get them up and running on the new wireless and home theater systems with my existing receivers and external speakers and subs. I downloaded the Sonos Controller App and tried to add the ZP100's but although the Controller can see they exist, and said they were added to the system as "Unknown", I couldn't update the software (Error 11, seriously out of date, which I understand.) The Controller App is telling me I need to add a Player to the system to be able to play music. There is no way to add them to the system as ZP100's, as the drop-down only includes the current Sonos products, so I added the ZP-100's as CONNECT:AMP's because that seemed like the closest thing to a ZP100. Should I have added them as something else, maybe a PLAY1? The Sonos App is telling me I can't use the system until I have a player connected. but instead they were added as "Unknown" on the Sonos App's "About Your System" as Associated ZP for my IP address.
I tried to Submit Diagnostics in response to a request from a Sonos tech, but it keeps telling me "Your diagnostic information could not be sent at this time."
I realize the CR100 is being phased out, but I would love to be able to use the ZP100's with my current equipment to have wireless music throughout the home. What would be the best way of getting my system up and running again? Do I need to buy a new CONNECT or other piece of equipment to be able to use my old ZP100's?
Thanks very much for any help you can give me, it will be greatly appreciated. I love the Sonos players and it would be a joy to use them again.