Hi - I used to have my iTunes playlist in the imported playlist folder. Noticed as I updated playlist or added new ones it would not update in the Sonos controller. I deleted my Sonos music library and readded it in an attempt to update my playlists....all music is there except the playlists. Now my imported playlist folder is empty. I have gone thru all of the troubleshooting list on your website. Any idea what the issue may be? Its odd since I have done this in the past
Note: I have PC, recently updated to the new iTunes, and store my iTunes media files in a separate internal hard drive (not in "my music" folder), and also pasted the .xml of my library in the same folder as my iTunes music folder
Happy to send over diagnostics if needed.me thanks
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Best answer by Smilja 24 September 2018, 16:48
[...] Note: I have PC, recently updated to the new iTunes, and store my iTunes media files in a separate internal hard drive (not in "my music" folder), and also pasted the .xml of my library in the same folder as my iTunes music folder
Not sufficient. All media files have to be consolidated into the parent folder. Subsequently the share/path should point to the parent folder 'iTunes' (not 'iTunes Media') in order for Sonos to have access to music files, album art and playlists.
https://support.apple.com/en-us/HT201625
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