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Setting up Sonos

Anything and everything about setting up your Sonos system. How do you Trueplay your Sonos system? Wondering if you should use a cabled setup versus a wireless Sonos setup? This is the place to get answers.

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  • 40,225 Replies
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mattcandy
started this topic

Sonos ceiling speakers - how many needed for room size? (+ question on...

Hi there - we are just doing renovation and building work on kitchen, and pulling down wall to make large kitchen dinner. Want to get Sonos...
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Setup, Install, and Getting the most from Sonos Amp

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Ditte
Ditte
started this topic

Tips for new Sonos owners

Setting up Sonos for the first time? Here are some tips to get you started. 1. Download the Sonos app.You’ll need the app to set up and use...
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9596 Topics

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garys.cmhContributor II
posted in Setting up Sonos

Move/Rooms/Grouping Question

Boy, I thought this would be an easy question to find an answer for.  I found the same or similar question being asked in multiple ways, but none of the answers so far seem to work.  I suspect this is a very basic question, so apologies in advance . . . I have an existing Sonos setup that I am using primarily for home theater & music listening.  Gen2 Beam, Sub, two Play:1s.  Pretty typical.I have just purchased my first Move and I’ve set it up as an independent speaker/room called “Move” (the default).I would like to add the Move to the existing setup so that it works as part of the home theater group - its main position is going to be in the dining room half of a large living/dining room area.But I also want to use this as an indi speaker when outside or upstairs in a different room.  Pretty simple, eh?I thought I could accomplish this flexibility by setting up Groups on the Sonos app, but the app tells me that I need at least three rooms to begin employing groups in the way that

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Airgetlam
4 months ago
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KevinGrabinoContributor I
posted in Setting up Sonos

Adding a Play:3 to a new system

I have “successfully” added a new system and added a play 3 to it.  However at the end of the setup - the application says it may not appear on the system -to add it unplug the play 3 and add it through the system screen on the application”  When I look at the application the “”account, System, and SERVICE” are ghosted out and are inactive.  therefore i can not access those tabs and are unable to complete the setup as directed.  Anyone else having this problem or have a fix.  Thanks

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Airgetlam
1 year ago
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KatiedonContributor I
asked in Setting up Sonos

sonos arc wirelessly link with celing speakers

Hi, plesse help! 3 hours down and iv resorted to writing this as i just cannot figure it out. I have 2 sonos amps, 4 ceiling sonos speakers i have just bought an arc as the tv is far away from the Ampswhat i would love to do is watch tv through the arc and only 2 of the speakers,  this needs to connect wireless though. I have connected the tv to the arc fine but cannot seem to get the same sound through the ceiling speakers at the same time.  i think its more of an app issue?  i dont know what im pressing on the app to join the sounds for the TV Thanks in advance  katie  

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Ken_Griffiths
9 months ago
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jwashburnContributor I
posted in Setting up Sonos

How do I get all my devices to show up and play together

Hello all, new to Sonos.  Please excuse the rudimentary questions. I have two Sonos Ones and 1 Port.  I have two problems.  First one may be a turntable issue. I may need more equipment. 1.  I have a turntable plugged into the port and when it plays to the ONES it's not very loud.  Spotify or any other music service gets pretty loud.  The turntable you need to turn it almost all the way up.  I though our turntable didn't need an amp but maybe it does.2nd and more important question.  I can't get the ONES in the same room.  I made them stereo pairs and they will both play together for a day or two or sometimes not even for an entire song and one stops playing.  I have to break the stereo pair and put them in again.  Maybe room is the wrong term. I put the port in first and it's in Family Room, the the ONE is in Family Room 2 and the other ONE is in Family Room 3.  I don't know if those names even matter because I have changed them to all be Family Room and they still don't play together

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G
8 months ago
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JesperCarlssonContributor I
asked in Setting up Sonos

One speaker, two rooms

Hi, I’ve got an Arc, two Sonos one and a sub connected in my home. Sometimes, when I want to listen to music with my child, I feel like the audio is a bit to much. Thus, I would like to be able to play music only using one of the Sonos ones (and perhaps the sub as well). But I can’t figure out how to set it up.   

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Ken_Griffiths
5 months ago
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Evsteele15Contributor I
asked in Setting up Sonos

How to integrate Sonos Connect with 3rd party reciever to Sonos Arc?

I currently have my Sonos Connect connected to a Sony STR-DH590 receiver to power my Living Room in ceiling surround speakers. Is there anyway to connect my Sonos Arc to this receiver so I can have the ceiling speakers and ARC play together?

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Airgetlam
5 days ago
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BigIslandDContributor I
posted in Setting up Sonos

Wi-Fi Set Up to Cover Back Yard (Move)

I am a new Sonos owner. (Arc,Sub, Ones (2), and Move.I am slowly learning the system and how it operates with it’s mostly Wi-Fi technology.  I have a “Netgear Nighthawk” mesh system with router and two satellites.  The actual router is situated near the Arc.  I have a relatively small one story home, (1700 sq feet), with a decent sized back yard.  What I have learned, by trial and error is that I had to re-arrange my satellites and place one on the lanai to cover the Move which we use out in the back yard.  I have it set up temporarily, Just plugged in on a covered shelf.  I want get some inputs on how to set the satellite up more permanently.  Iam curious about how the bandwith puts out of the device, and height to place it on the lanai.  All suggestions gladly entertained.  Thank you!  

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Ken_Griffiths
4 months ago
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jimroyContributor II
asked in Setting up Sonos

S2 app flashing before connecting

Hi.  Just hooked up my new Arc with 2 play1’s  and sub gen2.  It set up fine and sounds great.  When I open the S2 app on my phone or Ipad the system section flashes/pulses multiple times before finally connecting.  When I had a beam a little red dot would flash before connecting.  Is this behavior normal or do I need to reset something?  Thanks.

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J
6 months ago
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Jackman 64Contributor I
asked in Setting up Sonos

Bluetooth

Hi  I have three sonos speakers which work well,  my question is about using bluetooth,   when we go away to our holiday shack, Iv been trying to use my hotspot on my iPhone,   this  just doesn't want to connect,  its a Play 3 no aux port,  anyway to connect this up,   Thanks in advance   Andrew in Australia.

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1 year ago
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christopher.murgatroydContributor II
asked in Setting up Sonos

Play 1 and Sonos 1 speakers mixed

I have a network of Play 1 speakers, a Play 3 and Soundbar, all 1st generation. If I introduce a pair of One or One SL speakers and stream, let's say BBC Sounds to the new speakers via Airplay in one room, can I then have that playing in other rooms which have Play 1 speakers? Hope that makes sense and TIA, as they say!

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10 months ago
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dctimmContributor I
posted in Setting up Sonos

Music Library Settings

I recently have had a hard disk failure on my Seagate Personal Cloud storage device. I have replaced this with a SSK Cloud NAS model F100_58_E4Does anyone know how to add this on the Music Library Setup page, seagate drive was easy I have tried \\lan_ip_address\share_sda1\Music with correct login crdentials and nothing happens no music is llisted and just keeps saying index updating. I have run this for 12 hoirs which I think is long enough and still cannot add storage device to music library. Anyone have any clues otherwise I will factory reset and send the device back.Also cannot see the device in network settings so don’t think it is a NAS Drive ot Cloud Storage Unit  Many Thanks 

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buzz
5 months ago
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michael102084Contributor I
asked in Setting up Sonos

trouble downloading beta controller on phone

have had no success downloading beta controller on iphone.  hit install and nothing happens.

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1 year ago
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malex21Contributor I
asked in Setting up Sonos

Sonos Arc

Hi. I recently moved to Spain and I wanted to know if my Sonos arc would work here. What is the voltage range? Do I need to purchase a new power cord? Or will a plug adaptor work?

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ratty
1 year ago
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babyarcosContributor I
asked in Setting up Sonos

Phillips TV does not have HDMI ARC or Optical ports

HELPJust bought Sonos Beam for my Phillips TV 46PFL3706/F7Tv does not have HDMI ARC or Optical portsHow do I connect ? 

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106rallye
1 month ago
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Wim Van MolContributor I
asked in Setting up Sonos

SONOS problems

SONOS installationFIRST HOME BELGIUMBathroom                1 x play 1Gardenroom2x play31 x subLiving room1 x sub,1 x Playbar, connect via cable met TVMy personal music on 1 x NAS (LaCie) in the living room, connected by cable with rooter in living roomSONOS BridgeAddition routerGarageFirst rooterSONOS usageradio via Tunln (internet radio)music via de NAS La-CieSONSOS 1 en SONOS 2 controllers installed on:Portable WINDOWS 102 x IPhone’s 81 x iPathChanged situation since the system no longer worksAdditional “new” router in living room. The distance between the new addition router and      the farthest SONOS PLAY 3’er is max 10 meters         SONOS Bridge, not working any more (control light not burning)Current situation, problems and questionsOnly SONOS 1 PLAY’er is operationalWith  SONOS 2 controller on Portable W,  iPhone’s and iPhat1Only music via TunlnQuestions1)Do I need a SONOS “bridge” ? (2 x SONOS 3 players)                2)A “reset” of all the SONOS players is necessary ?     

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Airgetlam
1 year ago
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username84319Contributor II
asked in Setting up Sonos

Missing Products in Account

Moved in with my fiance.  I had given her an older Play:5 and two Play:1’s by “transferring system ownership.”  Since I moved in with her, I brought my newer system to her place, and somehow all of the devices are now under her account and none under mine, without me ever transferring.  How can this happen?  What is the point of even having to transfer “ownership” if all one has to do is plug it in on another network?  It’s ultimately not a big deal given our situation, but it’s a little annoying I wasn’t prompted or asked. p.s.  My system was not factory reset or ever set up on her wireless network.  I simply plugged them in, they showed up under the Sonos app, and poof.

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Airgetlam
1 year ago
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SmallAvatarContributor I
asked in Setting up Sonos

my Sonos 5 dissapeared from the app and I cant get it back

I have connection problem. I have 2pcs of Sonos 1 and 2pcs of Sonos 5. My Sonos 5 stopped connection by wifi (Ethernet cable no problem) couple months ago. I did nothing. I worked well for one year. On the last step when finishing wifi setup, app says No connection. Somethimes it's happened even before that. I added Sonos Mac to router (Kinetik Giga), no help. What should I do else for wifi connection? I reset several times, no effect. If I use cable to router, no problem, works great. After I plug it off and move to another place in the room, app can't see the speaker 

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Airgetlam
1 year ago
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PuayContributor I
asked in Setting up Sonos

Questions

I just bought Sonos sub gen3 The Position I use is Logo nameBack against The wallIt Right or WrongThank You

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P
1 year ago
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NewboteContributor I
asked in Setting up Sonos

Sonos Connect - 2 pair of speakers

I have Sonos Connect and an Episode Amp to pair with 2 pairs of in-ceiling speakers.  Is the only way to connect the two pair of speakers is to the 2 RCA outputs on the Connect or can you use the digital out to connect both pair of speakers?  If I have to use the RCA outs is the sound quality compromised?

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Stanley_4
1 year ago
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AllymariContributor I
asked in Setting up Sonos

will a connect gen 1 work with my Play:3?

Looking to connect my home stereo amp to my Play:3 and to do so I was looking at the Connect gen 1 but I’m unsure if that will work?  I can’t seem to find info specific to these 2 items when it comes to compatibility.  anyone know whether the connect gen 1 and play:3 will work together?many thanks. 

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A
11 months ago
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Rossbuxton11Contributor I
asked in Setting up Sonos

Can I get everything to play together?

I currently have a sonos arc a pair of 5's as rears and 2 sub gen 3's just wondering if I can add 2 pairs of sonos ceiling speakers and a amp to play music and all work together as 1 I know I can't do this as a cinema system, I just want to play all together for music and have the first set up for tv 

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Stanley_4
1 year ago
Jasvans
JasvansAvid Contributor I
posted in Setting up Sonos

Sonos Setup Videos

I request , can anyone please share Sonos official product Setup videos so that I can see them and learn them or sometimes I can share to my team members. For example today one of my team member installing Surround setup - Arc + SL + SUB , but he is not able to do it properly and he is facing lot of network issues, so do we have any videos ??    

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ratty
1 year ago
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LocksContributor I
posted in Setting up Sonos

connect amp with 2 arc speakers

I have 2 arc speakers one outside at pool and one in living room. I have an amp with 4 speakers hooked up to it, 2 are surround in living room and 2 are out door at the pool. I have the 4 speakers on a switch so I can change which ones I want to power. will the amp connect to either arc depending on where i want the speakers to play. 

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1 year ago
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MTLYULContributor I
asked in Setting up Sonos

Sub gen 3 connects to with wifi but won't play unless I hard plug in with ethernet

Hi, just purchased a system with ARC and subwoofer.  I am able to add (wireless) the subwoofer to the system but no sound comes out.  When I plug it in with ethernet it works perfectly.  I don’t want the ethernet cable so how do resolve the issue?Thanks,

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ratty
1 year ago
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szvacekContributor I
asked in Setting up Sonos

Adding a connect: amp

I have a system that was setup by an installer that is no longer available.  It consist of several of the white Connect:Amp that operate in wireless mode.  I would like to add an additional system to power some new outdoor speakers.  I don’t think the Connect;Amp are still available.  What product should I add?  It would be two speakers with about a 100 foot run of cable.  Thanks

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G
1 year ago

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