Setting up Sonos
Anything and everything about setting up your Sonos system. How do you Trueplay your Sonos system? Wondering if you should use a cabled setup versus a wireless Sonos setup? This is the place to get answers.
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How do I force the speakers that are connected to my WiFi to only use that and never use SonosNET? If I start to play in my bedroom then also add the kitchen to also play, that speaker suddenly connect to the speaker/SonosNET in my bedroom. The kitchen speaker has a lot better connection to my WiFi then to that speaker in my bedroom. I want to limit the amount of wireless networks.
December 2020. Just moved to a rural location. Only practical internet service is Verizon LTE Home Router. Sonos technical support says it is not supported. What a blow. :-( Anyone know of any work arounds? Looks like I have to go back to small blue tooth speakers in each room.
Hello, I changed out my Orbi mesh router for a Linksys mesh router. I am trying to re-connect my old system to the new wifi network. I have done what the video has said regarding switching networks. I have done a hard restart (holding down the infinity button and then plugging the device in), I have my boost directly connected to my main Fios Router. I have rebooted my Fios Router several times. None of my Sonos items have static IP addresses. I can test via my Fios interface if the device is connected to the network, which it is, and I can ping the device via the Fios interface and I receive no lost packets. In the app it self, iOS version, I am unable to get to any menus such as the advanced menu, I can only navigate to setting up an existing system or new system. I have tried both setups and nothing has worked. Any help would be appreciated. System consists of a Boost, two play 1's, one play 3, one play 5. Diagnostic Information Confirmation Number: 1555456226
Hi everyone. I have a sonos boost wired to my router, the Asus AX88U. The router, I discovered today, has a broken 2.4ghz antennae (so everything else in the house is fine as all other devices I assume work on 5ghz). My Symfonisk and new 2020 Sonos Five both don’t connect to the internet. My assumption is that they need 2.4ghz, which is fine (the Symfonisk used to, but doesn’t any more - I assume because of the 2.4ghz going down). I’m replacing the router, but I had to wonder- if the boost is attached to the router via ethernet cable, and provides its ‘own’ network to sonos devices - surely it doesnt matter what network my actual router is using? Shouldn’t everything sonos related be handled by the boost? For example (complete hypothetical), even if I turned wifi off, shouldn’t the boost deal with the Sonos devices? Or during setup does it need the initial network to be a ‘normal’ (non-boost) one, and *then* it connects to the boost? Thanks in advance!
I've been using one Sonos Connect with a Bridge for about a year to deliver music to my media room. Works great! Recently added a Play5 in the master bath so SWMBO can sing in the shower. It seems to drop, or skip, once in a while. The Play5 is about 40' from the Bridge with 3 interior (drywall on 2X4) walls between. Seems the network ought to reach that OK, but who knows. I moved the Bridge 2M from my wireless router (ASUS RT-AC66U) after reading that as a recommendation on this forum. We'll see if that helps. With my WiFi network I use the INSSIDer app to measure 2.4 GHz and 5 GHz signal strength at various locations in the house. Is there an app (Android) that allows one to measure the strength of the SonosNet signal? That would allow me to determine what Bridge location works best. Course I could always just plug another Bridge in the middle, but my fiddling mode is "ON". Appreciate any thoughts. Tom
Hello, OK, I just got my system set up: a ZonBridge and a ZonePlayer 120. I already love it! Great sound, easy to use -- excellent! One problem, though: I cannot get album artowork to display on my iPod Sonos App. I ran that script mentioned in the FAQ section, and the artwork is showing up in the Desktop Controller. But I am getting blank boxes in the app. My collection was created in iTunes, but my music is all ripped from CDs in Apple Lossless format -- none of it is purchased from iTunes. Can someone help? Hey, maybe this would be a good time for me to start using a different music-management application besides iTunes! Any suggestions? Thanks, Matt
I am experiencing a couple hundred ms lag between a Sonos Play 3 and 2 Sonos Connects. The Connects are connected to Onkyo Receivers ( NR509 and NR809). I'm learning that this is due to the processing done by the receiver. However, when I switch to "Direct" or "Pure" listening mode on the Onkyo's, they are completely synced. The problem though is that the sound is only 2.0, and just sounds bad with my setup. I have a 7.2 setup and having this properly played to two small speakers just isn't wasn't what I was planning on doing. I'm surprised this isn't talked about more. This was actually one of my concerns before buying Sonos, and the post's I saw before buying seemed to be unanimous praises how they are never out of sync. I understand that the processing done by the receiver is not the fault of sonos, but you would think sonos would have a configurable Audio Delay setting to accommodate the Sono's Connects (similar to how receivers handle this via HDMI inputs). If I'm m
I don't want a Sonos account. I have enough accounts out there already. I paid a lot of money for the hub and speakers and now my usage is being held hostage to Sonos' desire for that fat data harvesting loot? The last couple of updates had a "skip" button re: Sonos account, and that was annoying but acceptable, barely. Forcing an account is just ******. I'll be Craigslisting my Sonos gear unless this requirement is rescinded.
Wow I used to admire Sonos - my Play:1, Connect, Playbar & sub all connected through wifi worked great. Now I just spent $400 on a Move and the thing is erratic and useless - the app shows it offline, then it disappears completely, then it re-appears, it plays music for an hour and then it disconnects….when did Sonos give up making products that work? The Move is a $400 piece-of-junk paperweight. I have 2 Asus APs with different SSIDs - no extenders, nothing else - pretty simple. None of the Sonos products are wired. (I mention this because I believe it means there is no SonosNet which I think means that all my speakers are using my wifi network just as Move is supposed to; at least that’s my understanding). After an hour out-of-the-box trying everything I could think of I finally got the Move connected, registered and updated. At this point I thought I was done and had another piece of solid Sonos gear on my network. When powered it down it then appeared “offline”, but when I powe
Hi! If I mount the Playbar verticaly, above the TV (Sonos logo away from the TV, is that correct?), how would I feed the power and optical to it? I would have to go all around with the cables. Is there a special type of power cable I do not know about? Anybody with this kind of setup? Thank you Neven
I currently have a Boost, Playbase, and six Ones spread around a 2700sf home. The boost appears to be functioning as all my devices show WM: 0 . I still have occasions every other day or so where the controller can’t find my speakers. The boost is not perfectly centrally located in my home but my WiFi throughout is good due to extenders. I also have multiple WiFi lights throughout the house running off the regular WiFi, which is why I bought the Boost. I do have another Boost I’m not using, would adding it help or have the opposite effect?
Where is gigabit Ethernet support? I have 2 brand new “modern” Sonos devices, one Playbase and one Sub. I’m using gigabit capable Cat-5e cables and gigabit switches. I also have gigabit fiber broadband service. Why are my Sonos devices attaching to my network at 100Mb speeds, are they not capable of supporting gigabit links? I’m essentially bottlenecking my throughput at each Sonos device and limiting their ability to communicate to each other at 100Mb! What am I missing?
I just bought a Sonos Arc soundbar. I connected seamlessly to the network. When I connect it to the TV, the TV says “Sound System Active and switches to that output, but no sound comes out of the soundbar. The TV is approximately from 2011, it has an HDMI Arc Port, it does have Sonos Arc listed among HDMI devices.It has the latest firmware form 2014, Sonos has the latest update too. I tried the disconnect/reconnect steps, set the audio format to PCM. I normally use an android TV box, but just to make sure that wasn’t the culprit, I disconnected it and plugged the antenna cable straight into the TV, still no luck.The connection within the Sonos app to the TV fails, which is probably the reason for the issue but I don’t know how to fix that...Any thoughts on what else I can try?Thanks,Gaetano.
...say wire a connect to a boost or a connect to a Play 3 via the ethernet ports? Does it make any difference in stability? I have the same connection and skipping issues everyone else has, I've tried all the troubleshooting and diagnostics, but i have 15 speakers and cement floors and crazy intermittent interference so I basically get what i get. I've found ways to make it work, it's not ideal but it's working more often than not at the moment. I do have a boost hooked up to a connect now, but I also have two play 3s I can hook up to two different connects....any harm in this? Can it actually help?
Right now I use a CONNECT with an amplifier and two speakers. But we want to get rid of this setup so I am thinking about a whole new SONOS solution: I would like to have two PLAY:3 and a SUB in our dinning room (one zone). I would also like a PLAYBAR and a SUB in the TV-room (another zone). The two rooms are connected with a huge arch instead of a door so it is more like one big room. Is it possible to buy just one SUB and "share" it between the zones/rooms? Either by just not using the zones at the same time OR by setting up multiple zones like: 1. Dinning with SUB 2. Dinning without SUB 3. TV with SUB 4. TV without SUB and then use the zones so that there is no "SUB conflict" between the zones? Without knowing anything I can see a few things that could mess up my plan e.g. a speaker can only be part of one zone, the PLAYBAR will always use the SUB, ... Any ideas?
Having spent almost $3000 on a system and a Macmini, I now cannot use any of it as the latest controller insists on looking for an update. My system is installed at a place that does NOT have internet. Sonos requires internet to look for a new controller EVEN THOUGH IT HAS THE LATEST VERSION! Great coding guys ! So, can anyone send me an earlier version of the controller so that I can get back to where I was before I updated the Controller + MacOS + iTunes; which I do at another internet connected site.
I have been the lucky owner of Sonos for 2 years, without any problems. Lately, maybe after the last software release, I have had repeatedly network problems. I have a strong wireless network and have used the same router (Time Capsule) all along. Network strength is excellent when i.e. using a laptop from the same room as my wireless Sonos players. I have tries numerous restarts following Forum advices etc. I have also tried using different channels. Most often the Sonos system starts working again after complete restarts, but soon comes to a stop again. The controllers either hangs totally or works very slow.
I have just purchased an Arc and Sub Gen3, paired with a couple of Play:1’s that I had lying around that weren’t being used.I cannot for the life of me get it working to get a decent sound out of it.The biggest issue is that I cannot turn on Dolby Digital Plus on my Sky box because the lip sync is out and no amount of adjustment on the TV, Sky Box or Sonos app makes any difference, when I leave it on Stereo PCM it sounds poor. I previously had an Onkyo Dolby Atmos amp and when that was outputting Sterio PCM it sounded significantly better than this. It was working perfectly but fancied a change, a change I am now seriously regretting.I work in IT so I consider myself to be reasonable competent with such things and I have literally tried everything.My TV is a 2019 model Philips Ambilight 55” 4K with arc output. The Sonos is connected to this HDMI port and the sky box is connected to another HDMI port. I have tried every HDMI cable I have in the house including the one that came with the
I bought a boost as the connection to my speakers was becoming unreliable, and I believe I may need some help setting it up, as these is no difference in speaker reliability. I added a boost via my phone app, Settings->System->Add Boost, followed the onscreen instructions blah blah Boost setup is complete. In Settings->System->Network->Networks my speakers are still indicated as being connected to my wifi router. Is this right? There is no Settings->BOOST Settings on my phone app as the manual says There is no Manage->Settings->BOOST settings on my PC app as the manual says There also no Add a BOOST option on the PC app. The status light on the Boost is solid white indicating it is working correctly The Boost is about 6m away from my WiFi router Please Help !
I understand that a Boost unit can be physically connected by cable to a router, or freestanding.I would like to test each way to see which works best here.Am looking for directions on how to switch from one configuration to the other; and back again. Does it require anything more than just attaching and detaching the Ethernet cable?Besides Windows-based Sonos controller software, I have a wireless iPod with the app that I used for my initial (wireless) setup.
It just doesn't work. I run it from my Apple MacBook. It sometimes connects to my iTunes, and it will format the music library, sometimes, but when I want to add songs to the queue, I literally cross my fingers. Every now and then it works perfectly, more often than not there is an 'error' adding songs to the queue. Sometimes, if I wait for a while, it will sort itself out, but more often than not, as was the case last night, every thing I do from then on results in 'your music file no longer exists' Sometimes it will have been playing 10 seconds earlier. That was it then, no music all night, everything to be deleted and reloaded. Frankly I am at the point of binning SONOS. Sound is great, but why have the grief??
I have a horse trailer that has a living quarters, basically a RV on the front end with a place for horses on the back end. I have a Sonos system in my house and have for years, it's been carefree and easy to use but obviously it's in a stable environment always connect to the same wifi. What the practicality of adding a Connect Amp and NAS to the stereo system? It will probably be rare that we would have access to Wifi where we show so the NAS would be necessary for my music. If we did have Wifi where we were we would probably use it. The trailer has a generator or we connect to power at a camp site if available which means that the trailer would be powered on and powered off on a regular a basis. Would this mean each time I did this I would have to set up the Sonos system again or would it "remember"?
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