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Setting up Sonos

Anything and everything about setting up your Sonos system. How do you Trueplay your Sonos system? Wondering if you should use a cabled setup versus a wireless Sonos setup? This is the place to get answers.

  • 9,502 Topics
  • 39,809 Replies
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mattcandy
started this topic

Sonos ceiling speakers - how many needed for room size? (+ question on...

Hi there - we are just doing renovation and building work on kitchen, and pulling down wall to make large kitchen dinner. Want to get Sonos...
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Setup, Install, and Getting the most from Sonos Amp

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Ditte
Ditte
started this topic

Tips for new Sonos owners

Setting up Sonos for the first time? Here are some tips to get you started. 1. Download the Sonos app.You’ll need the app to set up and use...
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9502 Topics

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Joseph SearsContributor I
asked in Setting up Sonos

How to set up more than one room on the same sonos system

I am trying to figure out how to set up more than one room, but cannot seem to figure it out.

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K
5 years ago
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Julius AceContributor I
asked in Setting up Sonos

How can I use a microphone with my Sonos speakers?

Guys, I have an event tonight and would like to use a microphone and have the sound output from my Sonos speakers. Two questions: (1) Do I have a special type of mic (2) How do I connect mic to the Sonos system I currently have a play bar, sub, 2 Play 1s and 1 Play 5. I also have two regular plug in microphones... Help! - Julius

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J
5 years ago
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pomme4moiAvid Contributor I
asked in Setting up Sonos

How to move speaker to new room?

In my living room, I have 2 Play:5's (stereo paired) and a SUB. Within the Sonos Controller app, all three components are in the room named Living Room. In my office, I have 2 Play:1's, also stereo paired. Within the Sonos Controller app, these two components are in the room named Office. I want to move the Sub from the Living Room to the Office. Contrary to this post (https://en.community.sonos.com/controllers-software-228995/speaker-room-change-5939786), simply unplugging the Sub and moving it does not cause the Sub to become part of Office. How do I move a Sonos component from one room in the Sonos Controller app to another room, and group it with the components in the moved-to room? Thx

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4 years ago
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Guy Clark ImpersonatorContributor I
posted in Setting up Sonos

How Play Any Media From Android?

I have done a pretty comprehensive search but have not seen two issues addressed directly. So, two questions. 1) Is it possible to get Sonos to play any sound / music / podcast that my Android phone can produce? That is, does Sonos always have to have a specific source or can it just play whatever my phone is doing through the speakers? 2) Has anyone found a good solution for listening to podcasts through Sonos other than reassigning the files. I have to say that I am quite disappointed that Sonos can only play from certain applications and is now forcing me to listen to Spotify music through the Connect app. Too much attention on sound and not enough on customer experience. :@

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H
3 years ago
SBSurfer
SBSurferProdigy I
posted in Setting up Sonos

Important Note If You're Replacing Your Bridge With a Boost

The order in which you replace your wired Bridge with your new Boost is really important. To avoid wiping out all of the work you've done to make your Sonos system uniquely yours, perform the steps below. BTW, the same process works if you're replacing your wired Bridge with another wired Bridge. Some users will end up physically swapping their Bridge out with the Boost in the wrong order, then erroneously setting up their Sonos system once again from scratch - thinking that's what they're supposed to do, performing button presses on their speakers, adding room names back - unaware of the ramifications. Don't do it that way or you'll lose all of your personalized Sonos settings. Gone will be your favorite radio stations, you'll have to add you music subscription information back in from scratch, you'll even have to set up your music library again. In order to maintain your existing room names, music subscriptions, custom radio stations and Sonos favorites, do this: 1) [B]Do Not[/B

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Airgetlam
2 years ago
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ardrossContributor I
asked in Setting up Sonos

How to Setup up Sonos with no home wifi via iPhone hotspot

No home wifi due to remoteness. Have access to 300gb of data via phone. Sonos app needs wifi vs a hotspot. Will app be upgraded to support hotspot?

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ratty
3 years ago
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User189326Contributor I
posted in Setting up Sonos

Mesh Wi-Fi systems to avoid

Looking to buy a whole home Mesh Wi-Fi system and when doing some research I saw some feedback on an Amazon review that the product chosen had adversely affected their Sonos in some way. So the question is, does anyone have any horror stories about any Mesh Wi-Fi products and Sonos?

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F
2 years ago
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Louise_2Contributor I
asked in Setting up Sonos

How do I change my country?

I originally bought my sonos in Belgium. Now that I live in the US I want to use some services available here, and to do so I believe I need to change my profile/address to the USA. However when I try to edit my profile the country cannot be altered. Any advice appreciated!

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Ken_Griffiths
4 years ago
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kkpicContributor I
posted in Setting up Sonos

Speakers have Green, White, Black, and Red? What to attach to AMP Connect?

Need an assist! Convinced friend to buy AMP Connect and attach to ceiling speakers and TV. Speakers have 4 color wires. Am I only connecting RED/BLACK to AMP Connect? Assuming speakers need to be attached to TV as well.

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airforceteacher
4 years ago
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xleanoneContributor III
posted in Setting up Sonos

Measuring Signal Strength on SonosNet?

I've been using one Sonos Connect with a Bridge for about a year to deliver music to my media room. Works great! Recently added a Play5 in the master bath so SWMBO can sing in the shower. It seems to drop, or skip, once in a while. The Play5 is about 40' from the Bridge with 3 interior (drywall on 2X4) walls between. Seems the network ought to reach that OK, but who knows. I moved the Bridge 2M from my wireless router (ASUS RT-AC66U) after reading that as a recommendation on this forum. We'll see if that helps. With my WiFi network I use the INSSIDer app to measure 2.4 GHz and 5 GHz signal strength at various locations in the house. Is there an app (Android) that allows one to measure the strength of the SonosNet signal? That would allow me to determine what Bridge location works best. Course I could always just plug another Bridge in the middle, but my fiddling mode is "ON". Appreciate any thoughts. Tom

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ratty
5 years ago
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PattContributor I
asked in Setting up Sonos

Change Sonos account

About a week ago I accidentally changed the main Sonos email while trying to connect Spotify to Sonos. I didn't have access to the original email address at that point, and went on with another email without the knowledge it would change. Is there any way to undo this and set the original email address as the main Sonos account?

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4 years ago
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cc_bobContributor I
posted in Setting up Sonos

Existing Sonos System Now Won't Connect - Please Help!!

Hi everyone, I am having a huge problem with my existing Sonos system, which was previously working fine in our house. Please forgive my lack of technical knowledge, I will do my best to explain properly. The system was originally made up of 2 x Connect:Amps in our downstairs living room (one for the living room and one for the patio outside) and a Sonos Control (the old handheld controller) also in the living room. The Connect:Amp's are hardwired into our house which has a StarServe system that I believe connects everything. The internet modem/router is in the garage plugged into the StarServe and everything else just plugs into the wall wherever data points are in the house and gets internet access from there - voila! Music library is accessed from our home computer which is in the upstairs study - I have no real idea how this connection works, the computer is also plugged into wall and accesses internet from the Starserve. All was working fine until our Control started to ge

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4 years ago
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randomparityContributor I
asked in Setting up Sonos

Unable to Control Volume on Sonos Playbar with Sony XBR65X950G Remote

Replaced an existing TV with a new Sony TV and I'm trying to configure the Sony remote to control the volume on a Sonos Playbar. I followed the instructions on the support site ([url=https://support.sonos.com/s/article/3402?language=en_US]https://support.sonos.com/s/article/3402?language=en_US[/url]) but the Sonos doesn't seem to recognize when I press the volume button on the remote. There are no obstructions to the IR sensor on the Playbar (the Playbar is oriented so that the IR sensor is in the upper right corner) and the remote works with the TV as expected. Any other options to troubleshoot/resolve the problem?

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2 years ago
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MarkAvl1950Contributor I
posted in Setting up Sonos

iPhone HotSpot

I would like to use my iPhone hot spot as the means to connect my Sonos system. My data link will be my only connection to the internet. Is this possible?

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Ken_Griffiths
4 years ago
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Greg RuderContributor I
posted in Setting up Sonos

TV Sound through Sonos Speakers?

I recently purchased two Sonos Play3's, a Sonos Connect, a receiver (Denon AVR-x1400) and an Amazon Echo. I've got it most of the way set up. I can stream the music fine. I can give commands to Alexa and she executes them on my Sonos. But the one thing I am struggling with is getting my TV sound to be able to play through the Sonos speakers. I was told I could connect the Connect to the Receiver (out from receiver and into the Connect) and I should be able to push the sound out to the Sonos speakers. I've tried that and I just can't get it to work. I would like to be able to play the TV sound on my main tower speakers AND the Sonos Play3's at the same time. Sonos is going to be hooked up on the patio. If I want to watch the TV outside (currently) I point the TV toward the window, then open the windows and jack the volume up. Problem is, if my wife is inside she basically has to leave the room because it's so loud. I'd like to be able to play the sound through the mains (inside) and the

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Eddie the Eagle
4 years ago
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MrWriterContributor I
asked in Setting up Sonos

How to set up a NAS drive with Sonos?

How to set up NAS drive with Sonos? I have a Sonos Playbar and a Play 5 and want to set up a NAS drive to serve up the music, instead of coming off the iMac, which is how it is been done at the moment. Just bought a Synology DS115j 2TB NAS drive. Question: what is the best server software to install on it i.e. Twonky, Minimserver etc? What is the procedure/instructions for installing said software and how do I set it up as a NAS drive to use with Sonos. Any pointers or advice will be much appriciated.

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kpsavage
3 years ago
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apz212Contributor I
posted in Setting up Sonos

Sonos cannot connect to NAS

Hi, I'm having a few problems trying to get my Sonos set up. My current hardware is: - Synology DS212 J NAS -D-Link DGS-1005D 5 PORT 10/100/1000Mbps Gigabit switch (router) - Sonos Controller for PC version 3.7 I have connected the NAS through the router and my PC can see it. From my file manager it is visible in the Network Location section as Music/NAS ( Y: ) I can't seem to get Sonos to connect to it though. When I click on "Music Library Settings" and then add "On a networked device such as a network attached storage (NAS) drive" after clicking on Browse and selecting the Y:, I get an error "Sonos was unable to add the music folder" with the error code IDS_NETSVC_PARM_ERR_CREATE_SHARE_FAILED - The data area passed to a system call is too small. As far as I can see I have given read access to guest users on the NAS. Also no password is asked for when I try to connect via Sonos. Can anybody point me in the right direction as I am lost, and I have a degree in Compu

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3 years ago
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aphContributor I
posted in Setting up Sonos

Setting up Sonos with Eero WiFi system

I have had trouble getting my Sonos system to work for the past few months, since installing an Eero WiFi system, and I wanted to share what I learned so that I help others avoid the headaches and hassle. The problem: After installing a network of Eero WiFi devices (three eero Pro devices and one eero Beacon extender), my Sonos system stopped working reliably (would not connect, drop devices, etc.). I tried restarting, reinstalling units, etc., etc., without success. The solution: Over the past two weeks, I have read a number of posts on this Sonos support site that helped me get the system working again today. Here is what I did and some comments on my system: [list] [*]Enabled "Bridge Mode" on our Xfinity Wireless Gateway device -- got instructions on how to do so on the Comcast website (need to log in from your internet browser and follow a few steps) [*]Connected the eero Pro device that was indicated as the "gateway" (was the only device that my eero app showed as being the "g

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2 hours ago
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TheJamonatorContributor I
asked in Setting up Sonos

In-Ceiling Speakers?

Hey, I've recently moved into a new house which has in-ceiling speakers, but I'm a total newbie to sound systems and need some help understanding the best way to set it up. There's an RCA wall plate for each speaker, i.e. 2 in the living room for 2 in-ceiling speakers, one in another room... But then there are some rooms without an RCA wall plate. So presumably these are zoned together? Anyway, would I need a Connect:AMP for each RCA socket to break these into different zones? Or how would I get them all to work as one zone, and therefore only need one Connect:AMP? Or maybe I don't need a Connect:AMP at all? Help! :-( Thanks, - James.

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4 years ago
Ryan S
Ryan SRetired Community Manager
posted in Setting up Sonos

Sonos 101 - Getting Started

[img]e11cedcf-dd13-42ec-b834-9dddeec43d65.jpg[/img] [b]New to Sonos?[/b] Here are some quick notes to help you get started. [h2]Step 1: Get set up[/h2] First off, let’s get those players installed. [url=https://sonos.custhelp.com/app/answers/detail/a_id/2638/]This FAQ[/url] has it pretty well covered. Especially the video here: [video]https://www.youtube.com/watch?v=uitIT%2DnSrr4[/video] There are two different ways to connect Sonos to your network, they're called BOOST setup and Standard Setup. A BOOST setup means one Sonos device is wired to the network, it doesn’t need to be a BOOST and you don’t need to have a BOOST at all to do this. A standard setup means that Sonos is connecting right to your wireless network directly, no wired connection enabled. Please note that if you’re using a Standard Setup, your wireless network needs to be strong and reliable. Also, the Ethernet ports on Sonos players aren’t active in this setup unless wired into the network. [h2]Step

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5 years ago
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Peter Barnes at SonosContributor I
asked in Setting up Sonos

Change of router & wifi network

A few days ago, I had a change of router & wifi network. Now when I fire up the Sonos controller app I get the 'Sorry we can't connect to Sonos ....' message, I have tried following the instructions in the message but I cannot carry out the action called for because all the options in the drop down menus are 'greyed out', in particular the 'Settings' option – I cannot get past the initial message. How do I get to 'Settings' in order to setup the connection to my new wifi network?

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Airgetlam
3 years ago
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AtragichopeContributor III
asked in Setting up Sonos

Resetting a Sonos Connect Amp

I got my amp today. Setup was a breeze. I hooked it up to my existing setup. I don't have a boost or bridge and none are plugged into an Ethernet cable. However it worked fine, now my connect amp can't be found on Sonos App. I am trying to reset and the light is white but I can't reset it. How long do you have to hold the play pause button to see it blink amber and white

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A
5 years ago
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bigalwoodContributor I
asked in Setting up Sonos

never ending blinking white light

I've had my sonos system for several years. Not exactly sure how old because we purchased it with the house. I've had minor problems, but this one has me stumped. I moved the location of my sonos amp from behind the cabinet where there was poor air flow, to on top of the same cabinet. Now, however, all I'm getting is a blinking white light. It might turn solid for a 5 second period or two. But, that's it. Also, I have been able to get the zone to work, but I have to go thru the whole set up phase, in which I get an error stating that the system cannot be found. I unplug, replug, and voila, there they are. But, once I turn off the music, they go back to blinking white light. Not sure what to do here.

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Edward R
4 years ago
R
RobsonosContributor II
asked in Setting up Sonos

playing youtube through sonos app

How do I play youtube through the sonos app?

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bockersjv
4 years ago
S
Storm3Trending Lyricist I
posted in Setting up Sonos

5.1 Surround Sound Test

Since setting up my 5.1 system, I have been looking for a good way to test and show off how good the sonos sound quality really is. The best I have found so far is the following YouTube video: https://youtu.be/iTHtXgnhqfM Although it’s an Atmos video when played via the YouTube app on my Samsung smart TV, I get Dolby Digital 5.1 showing in the sonos app and got to say it sounds impressive. Surprised this works as I didn’t think YouTube supported 5.1.

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melvimbe
3 years ago

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