Question

Changed Wi-Fi on iPhone but Sonos on laptops won't go over after reboot.


I’ve succeeded in changing Wi-Fi on my iPhone, but Sonos ware on laptops will not change over after restarting them. Is there something else I need to do? TIA


3 replies

Userlevel 6
Badge +13

Not sure what you are saying. The Sonos app on your laptop is just a remote to the Sonos system that stores all information. If you have a new wifi network and you laptop is connected to that, your Sonos system needs to be informed about it. More information can be found here: https://support.sonos.com/s/article/1061?language=en_US

Userlevel 7
Badge +21

If the Sonos app is not working on your PC since changing the WiFi network, ensure the new network is set to Private in Windows. If it is Public the Sonos app will not be able to use it.

Thank you. I fixed it with the aid of an ethernet cable.

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