Anyone had issues with the Beam not recognising it’s connected to HDMI ARC port on a Philips TV?
The Beam recognises it’s connected to a Philips TV.
TV recognises it has a Sonos Beam Connected to it.
Spent 2 days chatting with Sonos technical so all the usual things have been checked.
Making sure Philips Easylink is on.
Completely resetting both TV and Beam.
Having only the Beam connected to the TV.
All other devices that connect to the TV HDMI ARC have no issues, satellite box, Xbox, PS4 or NAS. Just seems to be the Sonos Beam that can’t recognise it’s connected to a HDMI ARC port.
TV is a Philips 55POS9002.
Sonos technical have used the standard answer of its an issue with the TV, which hi highly doubt it as every other device has connected without issue.