Setting up Sonos
Anything and everything about setting up your Sonos system. How do you Trueplay your Sonos system? Wondering if you should use a cabled setup versus a wireless Sonos setup? This is the place to get answers.
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RESOLVED - See first replyMy stereo pair of Sonos One has been working fairly well with the music library on my Synology DS218+ for years.Suddenly, a couple of days ago, when I tried to play a song, the Sonos app said “Access to the shared folder is denied - check the username and/or password.” See screen shot below.Troubleshooting steps taken:Re-enter login credentials Verify that smb1 is enabled on the NAS (it was, or it wouldn’t have worked previously) - see screen shot below Remove the NAS from the Sonos app and start over Re-start Sonos Re-start NAS Use IP address number instead of alphanumeric name for the NAS (even though the latter worked previously) Create new user account on NAS Try logging in via Sonos app on another device: iPad Pro running iOS 14, 2012 MacBook Pro running latest Catalina, and 2017 iMac running latest Big Sur.I’m still able to access the music library on the NAS via Synology’s mobile apps (DS Audio, DS File) using the same login credentials which previously
The Sonos Apps - An IntroductionTutorial
Hi!So you’ve bought your first Sonos speaker, plugged it in, downloaded the Sonos app and completed setup. Now what? This is not a comprehensive guide to using the Sonos apps and their features, but an introduction to you as a new Sonos user so you better understand the basics of use, what the differences in apps are, and the beginnings of what the apps can do for your new Sonos system.If you are looking for help in how to use the Sonos app and you don’t find it here, please visit our support pages and search for keywords, or ask a question in our forums - we have a very helpful community.Like all apps, ours have minimum system requirements but unlike others, if these are not met the Sonos app may still be able to run in a limited-compatibility mode whereby it can still control playback, but not configure the system.In Sonos-speak, we commonly refer to the Sonos apps as Controllers. Getting the Sonos appsYou can download all the Sonos apps directly from our Downloads page, or from Goog
Quite often questions arise as to the proper placement of the Sonos Arc (and/or what type of room design).All Dolby Atmos speakers (as does the Arc) rely upon an optimum ceiling height to allow the upward firing speakers to reflect and bounce sound to the listening area. In traditional Dolby Atmos setups where all speakers are separate even the rears have an upward firing driver.Soundbars such as the Sonos Arc require (as much as possible) a symmetry of placement distance to the side walls as well. That allows for side firing speakers (that lend support to the upward firing speakers) to project rearward sound reflections to simulate surround when no actual rear speakers are used. Adding Sonos rears relieves the Arc of some of the surround sound reflection duties.My Arc resides in a room 12.5ft (width) x 19.5ft (length) x 8ft (height). All wall surfaces are smooth with a minimalist textured ceiling. The complete setup consists of Arc / Sub x 2 / Sonos One x 2.Questions have also risen
I am trying to add an S2 connect to my S1 system. I have done this before more than once. Now, the process seems to have changed.I am running android with Sonos S1 v11.5 I also have an S2 system running on the same network I reset an S2 connect device (running OS 14.12) and wait until it starts flashing green I click “Add device” from the S1 app. It searches, and finds my device. As soon as I click the “set up the product” button, it presents a new screen (I am never prompted to connect the device via the play/up volume button combination): The new screen is titled “About Connect”… “This product has S2 software which isn’t compatible with your S1 system. You can: *Review options for updating your system. *Downgrade Connect to S1 and add it to this system *Get the S2 app and set up a separate system with Connect. After that there are 3 clickable options: “Review your options:”; “About downgrading to S1”; and “Cancel” About leads me to a web help page. Cancel does what you’d thi
I am trying to get my Innuous mini mk3 library available on my Sonos Port. Support has told me a. No hard connection is necessary, they communicate via wifi, b. Connect them directly with ethernet cable and c. Connect them directly with rca cables. I have tried all with no luck. I have no confidence in support on this matter. Have any of you experience with this? Thanks in advance.
On following steps for factory reset as given on sosnos portal, the led on beam flashes white and orange , but never turns green indicating it's ready to be setup.When tried in same state, to connect through Sonos app, it fails to register Beam.My Bram was running on Sonos S2 before the factory reset. Any insights on resolving issue would be very helpful
Hello there, I’ve been a happy Sonos customer for almost 10 years now and have been really happy with my system, upgrading and expanding my setup as time passed.As someone who is fully blind, I especially appreciate the fact that the Sonos app for iOS is fully accessible to me, there have been a few bugs at some points but I’ve always had the experience that once those issues were reported, they would soon be fixed. Furthermore, setting up new devices has always been a smooth experience, with clear textual instructions on what to do provided within the app.Overall, my experience with Sonos really has been that the company does care about customers with disabilities, and so I’ve absolutely been recommending Sonos products to other visually impaired folks over the years. Sadly, however, I was in for an unpleasant surprise when I recently purchased a Sonos Port for my setup.After unboxing the device, I immediately found the big round pairing button on the rear panel, so I figured pairing
Hi. Brand new to the Forum. I’m hoping someone can help with my issue. I have a Sonos system (Arc, Sib and Ones) I want to be able to use either with a Samsung OLED TV (current) and a Sony 4K projector (not yet connected). I’ve looked at various matrix switchers but am uncertain about which one to buy. One that I saw in a video needs to connect using digital optical, so I’d lose Dolby Atmos, which I don’t want to do. There seem also to be sync issues. Doers anyone have any suggestions? Would be very grateful. BTW, I also have an Onkyo TX-NR676E which I haven’t used since I bought the Sonos system. It has an ARC HDMI Output, but I can’t figure out if that could satisfactorily function as a switcher or if it would just open up further issues
I can’t seem to get Sonos working consistently. After playing around with it for an hour or so each time, I can SOMETIMES get my Sonos Roam connected to my iPad. So frustrating and all the explanations on how to make it work are mind boggling. Does anyone have simple (underline simple) instructions on how to get them to work? Otherwise I’m shipping them back to Sonos collect and they can bin them!
Just got my Ray, and hooked it up to a fairly modern Samsung TV via optical connection (Model Number : UN50J6200AFXZA ). However, I cannot configure the Samsung RF remote to use the volume buttons to control the Ray. I followed the guidance via the mobile app to add the Ray as a Home Theater device etc.The guidance says to “go back to the Universal Remote setup menu and select one of the other input devices you’ve added, like a cable box or Blu-ray player. Select the other input devices and choose Use with Home Theater. Do this for all of your active inputs.”Are there any Samsung owners out here with the same issue
Hello. I apologize for any ignorance. I’m new to the group. I'm purchasing 2 Sonos systems. Arc+Sub+Ones for two different rooms. My walls are open and I'm running various low voltage wires cat 6, hdmi etc. Down the road i may go with in wall or amp driven speakers. TV and arc mounted above fireplace. Blue Ray, Roku, Apple TV, Nintendo, Future Sonos Amp with be 20 feet across through room connected through cables in the wall, as well as cabling back to the network switch. I'm looking for insight/resources on the do's/don't in terms of wiring to be somewhat future proof and avoid any regrettable mistakes. Are there any really good threads here on this topic that could help? Also this will all be connected to 2 new Sony A80k or LG C2 TV’s if that matters. Any help is greatly appreciated. Thank You
I’d like to be able to have the MOVE permanently on the second floor of my house. The receiver is on an upper floor and I want to keep it there. I have only a turntable connected to the Onkyo. Will I be able to connect via Bluetooth or WiFi to the speaker? (The Onkyo has WiFi and Bluetooth capability). I didn’t find an answer to this question specifically in the Support and I apologize if I’m missing it. If I can’t connect in this scenario, what do I need to do? Thanks!
Bonjour à tous, Description Installation :TV LG OLED65CX6LA (eArc) - Sonos Arc + Sub 3e génération - Apple TV 4K - Philips Hue Sync Box (V2) pour adaptation TV Ambilight. Actuellement niveau branchement :Port HDMI 2 (eArc) de la TV relié en direct à la Sonos ArcPort HDMI 1 de la TV branché en direct sur le OUT de la Philips Hue Sync BoxApple TV branchée au HDMI 2 de la Philips Hue Sync BoxTout fonctionne correctement : les films Netflix ou Disney Plus Atmos sortent en PCM multicanal Dolby 5.1 et la musique via Apple Music en Atmos (vérification via appli Sonos) - d’ailleurs pourquoi la musique est affichée en Atmos et pas les films ? Mais je pensais qu’il serait possible de faire ça :Port HDMI 2 (eArc) de la TV vers le OUT de la Philips Hue Sync Boxpuis Apple TV sur HDMI 2 et Sonos sur HDMI 4 de la Philips Hue Sync Box Mais dans cette config le son sort en stéréo Avez vous des conseils à me donner concernant mes branchements ? Merci d’avance. Alex
Hi brought myself a ray works straight out of the box via the optical cable . my question is I’ve added to my app it’s found it but for some reason it’s not visible on the app I’ve tried switching it off then on but it’s not there I wanted to link it up to other speakers .can you do this with the ray ? that’s my next question can 2 play ones connect when listening to tv or not ?
I have loved my Sonos system. I have an older system, Connect was used to manage my outdoor speaker system, with Play 5, and Play 1’s in the house. We recently had lightening issues, killed my router. Now that I have a new router nothing works..ahhhh please help. I have been using the new app, but even tried downloading the older S1 app and attempted connection. Does anyone have any ideas? Trying to avoid an entire new system.
Hi there. I would playback music from my audio player (e.g. CD player) to Sonos MOVE over a WIFi network. May I know if the following configuration is possible? analog player (audio output) → Sonos Port (audio in) → Sonos Port (Ethernet) → network switch → WiFi AP → Sonos MOVE x2 I can’t stream the music from WiFi of Sonos Port directly because the MOVE are located away from it (different room and different floor), and I have a WiFi network on the premises already. See if it is possible to stream through the wired network then to the MOVE via the nearby AP. Kindly advise, thank you very much.
We are doing renovations to our lounge room and will be getting a new TV unit specially made by a joiner. my question is whether the Sonos Arc has to sit on top of the unit under the TV or can i get a recessed space built into the TV unit that will hold the Sonos ARC. This recess will still be directly under the TV. If it is recessed into a cavity, will this affect the sound quality
Hello! I still use the Sonos controller cr200 with my S1 system. I recently added the BBC Sounds app (using the S1 app) and that doesn't seem to work on the controller. Neither does Sonos Radio. They both work with the S1 app on my iPhone. However, the Spotify app and 80s 80s Radio app does work on the controller. Is the reason the BBC Sounds and Sonos Radio apps not working on the Controller due to the type/content of the apps?Thanks.
Hi! :) I will get married soon and need to take care of the audio in the dinner room.At home I have1 playbase2 sonos one1 sonos:1 1 sonos move.In total they should be more than sufficient to create a nice sound atmosphere. Now I wonder how I can realise that. Is it the only way to give each of them an own room and combine the rooms or is there a smarter way to realise that? What are your thoughts and ideas?
Hi there, I just bought an Arc for my tv room and have a very basic doubt. One of the side walls of the room has a large wide glass door. It goes from floor to ceiling and covers most of the wall, except for the front corner right at the side of the Arc, where there's a wooden door, and the rear corner where there's another wooden door. So what would be better, in terms of Arc’s virtual surround: closing the drapes (black-out plastic layer outwards, thin blue-jean layer fabric inwards), or just leave the bare glass? I obviously lean towards the first option to avoid glare, but I wonder what would be better for audio accuracy’s sake.Thanks in advance for any input!
Hey guys Today I bought a new tv, a Samsung Neo QLED 65QN92A. Before I had a Philips tv, and on it, I connected my Arc, sub and could use the 2 one SL to make a home cinema. On the Philips, I used a HDMI from the arc to the tv. Today I tried installing the Sonos system on the Samsung. The arc is again connected to the (e-)arc HDMI port. The settings are also set to use the arc port.The problem is that the Samsung tv only uses the arc and sub to produce the noise. The 2 one SLs I have to create the surround effect, are on, are connected, but don't make any sound. I have tried to remove and reinstall the whole Sonos system, it works completely when I use Spotify, but still not for the tv.I tried the typical unplug and replug the HDMI port.I reconnected the tv in the Sonos app, but in the app it only asks for the arc to connect.The 2 one SLs are, just like the sub and arc, part of my system according to the Sonos app. Edit: after using YouTube on the tv, the one SLs do work with the other
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