Setting up Sonos
Anything and everything about setting up your Sonos system. How do you Trueplay your Sonos system? Wondering if you should use a cabled setup versus a wireless Sonos setup? This is the place to get answers.
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RESOLVED - See first replyMy stereo pair of Sonos One has been working fairly well with the music library on my Synology DS218+ for years.Suddenly, a couple of days ago, when I tried to play a song, the Sonos app said “Access to the shared folder is denied - check the username and/or password.” See screen shot below.Troubleshooting steps taken:Re-enter login credentials Verify that smb1 is enabled on the NAS (it was, or it wouldn’t have worked previously) - see screen shot below Remove the NAS from the Sonos app and start over Re-start Sonos Re-start NAS Use IP address number instead of alphanumeric name for the NAS (even though the latter worked previously) Create new user account on NAS Try logging in via Sonos app on another device: iPad Pro running iOS 14, 2012 MacBook Pro running latest Catalina, and 2017 iMac running latest Big Sur.I’m still able to access the music library on the NAS via Synology’s mobile apps (DS Audio, DS File) using the same login credentials which previously
The Sonos Apps - An IntroductionTutorial
Hi!So you’ve bought your first Sonos speaker, plugged it in, downloaded the Sonos app and completed setup. Now what? This is not a comprehensive guide to using the Sonos apps and their features, but an introduction to you as a new Sonos user so you better understand the basics of use, what the differences in apps are, and the beginnings of what the apps can do for your new Sonos system.If you are looking for help in how to use the Sonos app and you don’t find it here, please visit our support pages and search for keywords, or ask a question in our forums - we have a very helpful community.Like all apps, ours have minimum system requirements but unlike others, if these are not met the Sonos app may still be able to run in a limited-compatibility mode whereby it can still control playback, but not configure the system.In Sonos-speak, we commonly refer to the Sonos apps as Controllers. Getting the Sonos appsYou can download all the Sonos apps directly from our Downloads page, or from Goog
Quite often questions arise as to the proper placement of the Sonos Arc (and/or what type of room design).All Dolby Atmos speakers (as does the Arc) rely upon an optimum ceiling height to allow the upward firing speakers to reflect and bounce sound to the listening area. In traditional Dolby Atmos setups where all speakers are separate even the rears have an upward firing driver.Soundbars such as the Sonos Arc require (as much as possible) a symmetry of placement distance to the side walls as well. That allows for side firing speakers (that lend support to the upward firing speakers) to project rearward sound reflections to simulate surround when no actual rear speakers are used. Adding Sonos rears relieves the Arc of some of the surround sound reflection duties.My Arc resides in a room 12.5ft (width) x 19.5ft (length) x 8ft (height). All wall surfaces are smooth with a minimalist textured ceiling. The complete setup consists of Arc / Sub x 2 / Sonos One x 2.Questions have also risen
I am adding 2 Boosts to my setup (upstairs and down). I am trying to figure out the most effective way to set them up. I have various speakers along with a sonos port. Many of my devices are near ethernet jacks. My main question is this: Other than the Boosts should any speaker that is near e-net be hardwired for best performance? Additionally: If everything is wired is my assumption that the boost should be used to bridge any gaps between hardwired and wifi-only speakers?
Recently purchased a house that had in-ceiling Russound speakers with multi-room controller system (CAA66) and ancient looking LCD panels to control volume and input source for each room. I connected Sonos Port to one of the of the inputs and now can use Sonos app or Airplay 2. However, there is an issue- volume control. I can’t control volume using the wall panel. I have tried couple of different setting option on Line-out (Variable, Fixed, Pass through) the volume rocker on the panel just does not adjust volume. Currently using Variable and adjusting volume to the max on my iPhone which produces very light sound on in-ceiling speakers. Please help resolve this issue. Thank you
Hello there, I’ve been a happy Sonos customer for almost 10 years now and have been really happy with my system, upgrading and expanding my setup as time passed.As someone who is fully blind, I especially appreciate the fact that the Sonos app for iOS is fully accessible to me, there have been a few bugs at some points but I’ve always had the experience that once those issues were reported, they would soon be fixed. Furthermore, setting up new devices has always been a smooth experience, with clear textual instructions on what to do provided within the app.Overall, my experience with Sonos really has been that the company does care about customers with disabilities, and so I’ve absolutely been recommending Sonos products to other visually impaired folks over the years. Sadly, however, I was in for an unpleasant surprise when I recently purchased a Sonos Port for my setup.After unboxing the device, I immediately found the big round pairing button on the rear panel, so I figured pairing
Good day.I have 2 homes….ones a holiday cottage.At home I have a Sonos one, Arc, Sub. All working great.My provider sent me a new 4G modem as an upgrade. I carried it with me to the cottage. (800km away)At the cottage I bought a 2nd hand Sonos one. Finally got it working after deleting the home set up from the App. (might not have been necessary?)Shortly I will return to my home with the modem ( I intend to carry it back and forth) and will want to add the 3 components there. Am I in for an issue? Or, because the modem will always travel with me will the app just think its one network location? ie. does the different geography matter? Thanks for any input!
Hello,I have Sonos Beam in my kitchen. Now I have a plan to mount two Sonos One as two rears so to get surround affect for my kitchen TV. The problem is that two places where I can mount two Sonos One are at different distance and different angles from a listener. One Sonos One will be 1m. far behind from a listener. The other Sonos One will be 3m far and aside from a listener. Is it ok? True play will be able to set it up correctly?
I have just purchased an Arc and Sub Gen3, paired with a couple of Play:1’s that I had lying around that weren’t being used.I cannot for the life of me get it working to get a decent sound out of it.The biggest issue is that I cannot turn on Dolby Digital Plus on my Sky box because the lip sync is out and no amount of adjustment on the TV, Sky Box or Sonos app makes any difference, when I leave it on Stereo PCM it sounds poor. I previously had an Onkyo Dolby Atmos amp and when that was outputting Sterio PCM it sounded significantly better than this. It was working perfectly but fancied a change, a change I am now seriously regretting.I work in IT so I consider myself to be reasonable competent with such things and I have literally tried everything.My TV is a 2019 model Philips Ambilight 55” 4K with arc output. The Sonos is connected to this HDMI port and the sky box is connected to another HDMI port. I have tried every HDMI cable I have in the house including the one that came with the
Hi allive got an older Epson Powerlite projector. Only audio out is analog rca. I’ve got a Roku 4K stick going into a 1x2 hdmi splitter then the split goes direct hdmi to the projector and I’ve got hdmi over cat5 extender to the beam. Im unable to get through setup as the beam isn’t getting an arc connection. I’ve got now digital out on the projector so that’s not an option. in theory l, shouldn’t this setup work? Maybe need to upgrade my extender?
Apologies if answered before but I need some advice. I’m currently running a “hodge podge (technical term)” of Sonos equipment. We moved several years ago into an existing wired speaker system, in built speakers, for 3 rooms. Over time we have added some other rooms, but using wireless option, mostly Sonos 1 speakers. So as you can imagine, we have a bridge, connect and some Connect amps for legacy rooms like kitchen, master bedroom and patio, all have in built wired speakers. I’d like to take advantage of new S2 functionality but not sure where to start. If I have a 3 room wireless setup and a 3 room wired system can I get all onto one Sonos today? I can list the equipment I have if it helps but open to any advice Alan
Hello.At work we have a Sonos system we can control via a work-provided Kindle Fire, which I dislike for a variety of reasons. I’d like to use my iPhone (Apple Music) instead.Is there a way to connect my iPhone to Sonos if I am unable to join the Sonos’ wifi network? Can I use Airplay in this situation?There’s a Sonos Port, too, and I suppose I could plug the iPhone in via line-in, but how does that work?
Hello, someone has stolen the grilles and wiring terminal covers from my Sonos outdoor speakers. I was able to easily place an order for the grilles, but I am unable to find a way to buy replacements for the wiring terminal covers. The cover is the oval-ish shaped piece that covers the speaker wire terminals near the bottom of the speaker (see attached image of the speakers with the covers removed). Any help with how to find replacements is greatly appreciated.
Hi All,I recently upgraded my Connect to a Port so I could use S2. Everything upgraded fine and all my NAS settings ported over. However, since I started using S2, I have had occasional problems connecting to the NAS server. This rarely happened under S1, but is happening fairly often under S2. I have restarted the speakers, port, router and even deleted and re-added the NAS path and re-indexed the music library. Any ideas? Many thanks! -Steven
Hi all,So I purchased a Roam for the summer months outside and just realised it is not compatible with my S1 set up, all but 1 of my 6 speakers are S2 compatible I believe so assume if I replace my Bridge with a Boost 5 will work on new S2 set up? Appreciate any feedback, if the Boost is not the right approach then the Roam goes back to Sonos as my S1 system has worked great for 10 plus years with no problem so am nervous about tampering. Thanks in anticipation.Martin
I have an LG tv and a Sonos amp. The amp is connected to the wifi network that the TV is on. Is there a way to play the TV through the amp that is powering the speakers in my ceiling with just what I currently have? Or do I also need a Sonos soundbar for the TV? If I do need a soundbar, will it connect wirelessly to the amp to play the same thing through the soundbar and the amp?
Hi , I currently have an Arc , Gen3 Sub and 2 One SL's but I wanted to ask if I used 2 Fives as surrounds and set the settings to Full would i benefit when listening to Music as well tv ? Or would I need to set them to a sterio pair ? The other thing I wanted ask is can you use the Arc as a center speaker and fives as left and right channels and how good would it be , thanks for any advice.
So i have a Beam connected tot he TV that uses ARC, works really well, love it. I also have a projector that we use to watch movies but it doesn’t support ARC, I wanted to use the Beam with it. If I were to buy a connect would this allow be to run a line-in from the projector to the connect and then link the connect to the beam in the app. In theory I believe this would work but would there be latency issues???
I have a webpage on my screen with 10 links to bandcamp songs. I click a link to play it. It plays instantly through my headphones. I select Sonos Move portable through my Airplay selections for sound output, and it switches to that. It works.I now wait a few seconds and click the link to the second song. Nothing happens. I switch to headphones. It works fine. I switch back to Sonos Move. It starts playing again on my move.Why is Sonos and Airplay like this? I don’t understand. The Sonos App itself plays music fine when I select Move. But for whatever reason, it loses track of being selected from MacOS.Is this a known issue with an easy fix? It has ticked me off for at least six months now.
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