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Sonos WiFi interfering with Home WiFi
Question

Every time I connect my Sonos Connect:AMP it seems that it interferes with my home wifi system. Is there any way to turn off the Sonos Wifi system - I do not really need it as all systems connect dir...

Connectivity & reliability issues
Question

We've had Sonos for almost two years now and we have never managed to get it to work reliably. We currently have three PLAY:1s and a CONNECT:AMP, and will soon be adding another couple of players, but...

wifi ed aggiornamento
Question

Ho cambiato recentemente casa e non ho ancora una connessione internet Riattivando il mio impianto Sonos, mi viene richiesta la ricerca di aggiornamento. L'impianto funziona su un wifi senza connessio...

Play 5 WiFi issues

Hi, I have a Play 5 which has been happily connected to my WiFi for months. All of a sudden the player has dropped WiFi connection and I can now only connect with an Ethernet cable. I have tried fac...

DUTCH/NL Help! Play 5 Gen 2 werkt niet meer via WiFi

1 van mijn 2 Play 5 gen 2 boxen maakt geen verbinding met de WiFi Mijn playbar, sub, 2x play 1 en andere play 5 werken uitstekend. Staan allen verder weg van de router en hebben verbinding via wifi....

Sonos Connect Directly to Wifi?
Answered

I have a Sonos Connect that is connected to my Receiver, which is not located next to my router. Can the Sonos Connect connect to the router through Wifi or do I need to purchase a Bridge that connec...

SONOS & WIFI

ARRGGGHHHH - Sonos, why do you treat me so badly. I just want to listen to music. It is now day three and I am still messing with it. My router took a hiccup and jumped from 192.168 IPs to 10.48.xx.xx...

Possible Sonos One Wifi Issues

I have three Sonos one around the house, these are connected to my Unifi wireless access points which are hard wired and are connected with a strong signal. I think the Sonos maybe causing some inte...

Sonos Play 5 Not Connecting to WiFi At All

I have a new Sonos Play 5 that has had intermittent connectivity issues with WiFi. It will now no longer be find able when I push the connect button and it is unable to connect to WiFi when set up t...

The app can't find my wifi
Answered

So I'm just about to set up my sonos1. Once I get to the wifi-set up it seems like the app can't find my network. I type in the name and click on next but it sends me back to the previous page.. Im us...

Wi-fi stopped working on one of my Play 5 (gen2) speakers
Answered

Has anyone experienced this? I have 2 Play:5 (gen2) Sonos speakers. One of them has simply stopped any/all Wi-fi communication. I have tried setting it up multiple times, tried doing a factory rese...

Playbase stopped working with WiFi
Answered

I purchased it a couple of months ago and it worked well in the beginning both with the TV via optical and with the SUB. All of a sudden the Playbase can't be found anymore from the Controller and the...

weak wifi

Change wifi

Adding Sonos to a shared wifi
Question

Hi, I have a Sonos Play 3. My bro lives upstairs and uses a Sonos 5, and we share the same wifi. For about 1 year, i've been able to keep my Sonos as a separate system on the same wifi. All was go...

Sonos not reconnecting to wifi after router restart.
Question

Recently I noticed that when I restart my wifi router, none of the Sonos speakers come back online. Basically no rooms show up in the app. I need to pull the power on each one, plug it back in, and th...

Change Wifi Network
Question

Is it possible to change the wifi network for the player without connecting to router via ethernet cable?

Sony's system is completely unreliable
Question

I bought Sonos, Play 1 to use in my gift shop (it's been six months now). Sonos was recommended to me by the sales person at Best Buy. Im starting to think he just wanted a sale. My Sonos will go per...

Wifi password change & cannot update wireless settings
Answered

How do i get sonos working again. I updated my wifi password and followed the online instructions on how to update the wifi password. First i had to update the software and i still cannot get the Pla...

Getting the best wifi performance in your home with Sonos
Question

I have a full 5.1 setup in my den, two play 1s in my dining room, one play 1 in my kitchen, one play one in what we call the sitting room. My PC, my TV, and all my game consoles are using ethernet. Th...

iPhone 6+ not connecting unless full wifi bars.
Question

Sonos app on iPhone is asking me to connect to wifi when wifi is below full bars (but it's already connected) ever since an update of the sonos system.. iPod and iPad working fine.. haven't updated th...

Play 5 wifi module failure?

Hi Sonos Support, Pulling my Hair out with a pair of PLAY 5 (GEN 2) speakers I've had for about 12 months. Bought New from VideoPro in Australia, May 2017. I first set them up as a stereo pair at m...

Mesh Wi-Fi systems to avoid

Looking to buy a whole home Mesh Wi-Fi system and when doing some research I saw some feedback on an Amazon review that the product chosen had adversely affected their Sonos in some way. So the quest...

Seperate Wireless Network For Sonos System
Question

Good Morning everyone, hope everyone had a great holiday. I have what is probably a very basic question, but when you don't know the answer, you ask the question. I currently have a Playbase with 2 Pl...

Sonos Killing Google Wifi
Question

Hey, can anyone help me out? I've got a weird problem where after a few weeks of working fine, my Sonos is killing my wifi. I've got two Google Wifi routers (meshed together), and everything just gri...

2 WIFI SSID unable to switch on ZP100
Answered

I have 2 routers (R1,R2) acting as 2 DHCP servers and actual routers with 2 different WIFI networks setup WIFI1 WIFI2. R2 gets its ip from R1 (serves out WIFI2) I have zp setup on WIFI1 which is hardw...

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