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Skips two Spotify songs, then works
Question

Hi. When I start music from Spotify on my Sonos system, I get the "connection to spotify was lost" error message twice, for the first two songs (it seems to try for some seconds to play, before giving...

Support for Spotify Party
Answered

Spotify has an interesting new feature that is a great fit for Sonos. See here: https://www.spotify.com/us/party/

Does accessing Spotify through Sonos affect Spotify personalizations?
Question

If I use Sonos to play stuff from my Spotify account, are my selections sent back to Spotify so that those preferences are reflected in Spotify features like Release Radar and Discover Weekly? I supp...

Unable to connect to Spotify
Question

Hi, I've been trying to play music from my Spotify account for weeks now. I've searched this forum without any luck. The error i get when trying to connect is as follows: I have tried all the tri...

Connection to spotify not working
Question

Diagnostics no. is 7168888. Im trying to use spotify via a bridge, going out to 2 x play 3 speakers. Usually works fine, however over the past couple of weeks the track shows as playing but I've no s...

Issues with Spotify Direct Control cutting out and not connecting
Question

I've been getting issues with Spotify Direct Control cutting out or not connecting during beta testing, and have been advised to raise the issues with Customer Care. Please see https://betacommunity...

Spotify "browse artist" gone
Answered

Hi all, I seem to have lost my "browse artist" button in Spotify? Not had any issues befor now?

Sonos, Alexa and spotify

Very disappointed so far with voice control. Been waiting for nearly a year and finally it's here. But you can't voice control via alexa to play locally stored files of Spotify the no1 streaming servi...

Alexa and Spotify
Answered

Why does my new Sonos 1 with Alexa not recognise that I use Spotify? I ask her to play an artist from Spotify and she keeps reverting back to Amazon...... confused!?

Spotify Connection
Question

Just home from Christmas holidays and now my Sonos can't connect to Spotify. I have tried reauthorizing but it also won't do that. Can't call the help desk because it's holidays. Anyone know what...

Connecting with Spotify
Answered

I can't add Spotify as a music service to my Sonos controller, additionally I can see my Sonos player via the Spotify app however when selecting them the music keeps playing from the local device (iPh...

Spotify dropping out on Sonos equipment - Virginmedia DSL connection
Answered

I have several PLay 1s,3s, and 5s in my house which have been playing fine through a Virgin Media superhub. Due to poor wirleess network range and poor Video calling experiance, I have recently put t...

Issue SONOS SPOTIFY
Question

Hello, I have now been experiencing the following issue while trying to play spotify song via Sonos: "Unable to play the song... the connection to Spotify was lost". Report reference: 6413127 To be n...

Can't connect to spotify
Question

As of yesterday I've had trouble connecting to Spotify on my Sonos system. Sometimes I get an error message when trying to enter a playlist, and no songs will appear, other times I can see the songs,...

Spotify Music Library - Artist selection missing
Question

I'm a new Sonos user. Is there a reason that you can't see all the same functionality in the Spotify app via Sonos as you can on the direct Spotify app? Specifically, My Music Library is missing Artis...

My Spotify won't connect to my Sonos One.
Answered

I have had my Sonos one for awhile and it was working great and it still works but all of a sudden I am unable to connect to the speaker via Spotify even tho it is popping up under available devices i...

SONOS ONE - NOT PLAYING SPOTIFY MUSIC
Question

Hey, I purchased my Sonos One today and have been going through the set up. I was having a lot of issues connecting it to my spotify as it was saying everything was linked but when I would ask Alexa...

I can play spotify in the sonos app, but i can't select sonos as a device in the spotify app
Question

Hi, I have 3 x Play1 installed and can uae spotify in the sonos app. I can pair and unpair, tune with trueplay and everything. But in my spotify app there is no sonos in my devices. They are all on th...

Problems with the sonos app and spotify connection
Question

Hi The sonos app doesn’t function well with Spotify connection

Cant connect to spotify

I can play every other service but Spotify. It works directly on the phone just not through sonos. I've tried removing and adding spotify. Please help.

Sonos showing up twice in spotify
Answered

In Spotify, on 2 phones and my pc, Sonos shows up twice.. only able to connect to one “Stue”.. the other never connects. Any ideas how to fix it?

Spotify Family on two separate Sonos systems
Question

With a Spotify family subscription can you set it up such that there is one Spotify user set up on on one Sonos system and another Spotify user setup on another separate Sonos system? Will it be possi...

Spotify songs are grey

Some songs of personal playlists are grey and not playable. I can play them in spotify on my devices, but not through Sonos.

Spotify loses authorization regularly

On a fairly regular basis I cannot play Spotify music either via the Spotify app or songs app. This is immediately fixed if I re-authorize the service in my settings, it's frustrating to have to manua...

Spotify connection
Question

Still unable to connect to my Play 5 with spotify using my Android phone. Any solutions/idea when this is going to be corrected?

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