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Unable to connect to Deezer

Hi. After responding to the prompt to update my Sonos system, all went well until I tried to restart a Deezer playlist. Every device using Sonos was then unable to connect to Deezer. Any advice?

Sonos not connecting to Deezer??

I'm not able to play my Deezer music services through Sonos this morning - help!

unable to add deezer account

when going to add music services, deezer doesn't appear in the list hence i'm unable to add my account how can i fix that?

Deezer like button

Hi All, having a weird issue when using Deezer, in the past when i clicked the 'like' button on the app it would change to white background so i could see that i had clicked it, now when i click on an...

Alexa and Sonos

I realise this is a beta release and that Sonos would obviously ensure Amazon music works first but having waited a year to find out I can’t use Deezer with Alexa is disappointing. Whilst I have an am...

Not connecting to Deezer

Suddenly my Sonos has decided not to connect to Deezer. Deezer works fine with my Bose and phone and I’m able to pick up radio stations with Sonos. Swtitched off WiFi etc but no joy. Help!

Unable to browse music

When I try to play certain albums using deezer I get the message "unable to browse music ". I'm not having this problem with all albums just a few. Yet I can play the albums ok on deezer. Won't play...

Deezer in Sonos

Hi, I'm Fernando, I'm new in the forum, however I have Sonos equipment a long time ago. I bought them with the aim of listening to music by Deezer. I think the audio is fantastic, but often the music...

Deezer connection trouble

Bonjour, depuis une semaine, plus moyen de streamer Deezer plus de 15 secondes, j'ai tout le temps un "Impossible de lire… la connexion à Deezer a été perdue" J'ai bien sûr débranché puis rebranché...

Deezer.. not

Really ****ing hacked off! Just forked out for a Play3 specifically to listen to Deezer (free) only to find that you can't! Why?????

2 problems : impossible to access to Deezer + impossible to setup my play 5 - 1 with wifi

Dear all, Everything is in the object ... I tried during hours but I cannot do anything. Can you please help me ? Thank you

Deezer Elite - how to access?

Hi - just got 6 months of Deezer Premium + . Set it up on sonos as a service, works fine but its no Elite (FLAC) - how do I upgrade it, can figure this out? Thanks Ravi

Deezer 'I like' button is there, but no "I don't like" button

Hi all, The twin Sonos Play 1 set was probably my best choice ever to enjoying music very quietly on the background, while still hearing loudness/bass. I have a subscription to Deezer and I'm very gl...

Deezer now in Alexa app

Coming to Sonos soon? While Deezer just showed up as a music source in the Alexa app, the skill is showing geographic restrictions here in the US. Odd, since it’s available in US English. Perhaps it...

Can't play music

Please help me, I’m not great with technology 😬 I’ve had Sonos for 4 years now & have recently added a new one into our bathroom & now I can’t get anything to play, one minute it says can’t connect to...

Switch Deezer profile in App

How do I switch my Deezer profile in the Sonos app? We have a family plan with deezer and my wife wants to be able to listen to her music. I am the primary account and all we can access is my music.

Deezer forum, community?

I'm a few days into my Deezer Elite subscription and I'm pretty pleased, and I also have a bunch of questions. There's very little on the web about Deezer, the FAQs on company's website are pretty spa...

Sonos Deezer and Dot

I used a 50% off voucher to buy a Dot. Wish I had read more about it first. I use the Deezer service through Sonos. It isn't supported by Dot so I although I can get Alexa to play music I have no idea...

Deezer keeps disappearing from PC controller search

I have been using Deezer on Sonos for many years. Recently the Deezer service disappears from the Sonos controller app (Windows 10), not from iphone or android app. Music can still be played, but I ca...

Alexa + Deezer, songs repeat as infinitum !!

Hi everyone.... I can’t believe Deezer + Sonos didn’t make a bigger splash on these forums!!! Either it’s working perfectly with everyone or no-one else uses Deezer !! I have the Deezer Skill linke...

Deezer/Alexa problems

When using alexa to control deezer- with commands such as "Alexa play my flow on Deezer" she says she will play it but the app doesn't respond and play the asked song? Any help is appreciated. -Joshu...

"Unable to connect to Deezer" after upgrade

Hi, Upgraded Sonos Controller for Mac to 8.1.1 and after that I am not able to connect to Deezer from any devices. Checked - working fine, only through Sonos it's a problem. Tried deletin...

deezer premium full integration

As of just now it seems, deezer premium finally has full integration in sonos. Add to deezer playlists, add to favourites, favourite heart icon on now playing screen, flow, hear this, library much eas...


Deezer seems to have frozen and I can't access my music list. Is there a reason for this?

Deezer Elite.. Is it worth it?

Hey So I've had Deezer Elite since I bought my Playbar last year and I enjoy the service and use it regularly and for £9.99 a month with a Sonos product it seemed fair. That has since gone up to £19....


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