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273 Topics

Amazon Prime on Sonos skips tracks

Hi All, So I use Sonos with my Amazon Prime subscription. Generally a positive experience. However, quite often I notice that Sonos seems to skip tracks before they have fully played. So I end up li...

Amazon music

Can someone help me please. I have Sonos set up in my living room. I have Amazon prime which includes Amazon music. I have linked them by entering the five character code but nothing is appearing unde...

Amazon Music Connection Issue

I have several musics (bought from itune) uploaded to my amazon music space. Everything works fine until recently (starting from 9/21 or 9/22). Now, I am no able to play those musics through Amazon Pr...

Amazon Prime not working on shared account (on 6.1): Bug or Design?

Last week I had my own Amazon Prime account and was running Sonos 6.0. All was good. Today my Prime account is part of a household account, and I am running Sonos 6.1 beta. Not good. While I can see A...

Amazon Prime Music

All worked fine until tonight when the Sonos app suddenly decided I didn't have Amazon Prime. I checked with Amazon - I have. Tried reauthenticating. Didn't work. Removed the service. Didn't work...

Amazon Music Unlimited Playlists

I have setup Amazon Music Unlimited on Sonos and it works with my main account perfectly. However, my Family Members are unable to see their Amazon playlists on the Sonos App. Are Amazon Music Unlimit...

Amazon music is on streaming on another device ...

Starting to get tee hang of this. 4 Sonos devices and 1 echo dot here. Cancelled Deezer and have Amazon unlimited 30 day trial (not the limited echo music service). I can start multiple Amazon stre...

Trouble with Amazon Music and uploaded songs

I'm new to Sonos but have a question. The set-up was easy, and I added Amazon Music to the services. However, the app on my Samsung tablet will only allow me to see the music I purchased and the stuf...

Amazon prime

Please add Amazon prime subscription songs to the next controller app release. When will occur?

Sonos one

I have amazon music set up in sonos but when I go to play anything from the amazon prime music list it asks me to go online and take out a thirty day free trial with music unlimited from amazon and re...


I have just purchased a Sonos. My primary reason for buying it was so that I could play music through voice recognition ie Alexa. Every time I ask Alexa to play something she tells me it’s not in my m...

Amazon music won't work

I've tried factory rebooting, soft resets, reauthorizing my amazon music account, and my amazon music still won't play through the Sonos system. Says it is "unable to queue" or that the "amazon music...

Beware the Amazon Echo Dot scam before you buy!

I am now the unhappy owner of two Sonos Play 1s falling for the scam of a "partnership" with Amazon allowing users to send music from the Echo to a Sonos Play 1. Turns out the Sonos is WiFi and the E...

Search is somehow favouring Amazon

Apologies if the heading seems dramatic; I suspect it's a volume / swamping thing. But I am getting sick and tired of searching for things and then finding that I have to select "show all" to get past...

Alexa Amazon Music Sonos problem

I have Amazon Dot connected to my Sonos Playbar and pair of Play 1's. I have an Amazon music account. Normally I can ask Alexa to play, for example, Roxy Music on Living Room and it will play through...

Sonos Sub with JUST the Amazon Echo (not the Echo Tap or Echo Dot)

I started out with the Sonos Sub because we want deep bass with our Amazon Echo music experience. Any one else pairing just the Sub with an echo? How does it sound? Thanks.

2nd Sonos one with amazon

Have a couple of none Alexa sonos speakers, child 1 got Alexa sonos one for xmas, child 2 liked it and just got one for birthday. They work fine on their own, have set up separate Alexa and Spotify fa...


I have Amazon prime and when I try to add this onto my playlist add ons and sign Amazon on to verify it accepts then sonos says it's not possible to connect to Amazon. Anything thoughts why? Thanks

Sonos with Amazon Echo

I have just got an Echo to control my Sonos system with 6 connect amps. Streaming music / radio will work ok, but i want to play music from my library (on a NAS drive) over the system using Alexa, how...

SONOS - Amazon Prime don't work

Hello everyone, I have a SONOS , I was using it in Germany playing Amazon Prime music, but now I moved to live in Bulgaria and I don't have any of these features. Please help me solve it!

amazon music

I want to play my amazon music on my sonos 1. And i can't get it to work

Amazon music issue

I can play Amazon Music from Alexa to my Playbase but I can’t do it from the sonos app using my iPhone 7???? I mean I can see it trying to load but then nothing No sound. In fact, it tells me to s...

Sub Killing Wifi/Internet

Recently bought a sub off of Amazon and everytime I connect it to my system it seems to crash my entire system. I can't even seem to get it connected long enough to update. It took me a number of ca...

Sonos, Alexa and Amazon Music

Alexa on my Sonos One will not play music

Sonos stops after playing one song from Amazon Music

"Alexa, play classical music on dining room" Alexa starts classical focus from amazon on dining room sonos. After one selection, sonos goes quiet. Sonos app shows nothing playing. I can ask alexa to...


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