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Amazon Prime on Sonos skips tracks
Question

Hi All, So I use Sonos with my Amazon Prime subscription. Generally a positive experience. However, quite often I notice that Sonos seems to skip tracks before they have fully played. So I end up li...

How to integrate Alexa with Sonos?

Is Amazon Alexa is compatible with Sonos?

Amazon Prime Music

Amazon just announced "Prime Music" -- free streaming for amazon prime members. when will sonos support it? thanks

Amazon music won't work
Question

I've tried factory rebooting, soft resets, reauthorizing my amazon music account, and my amazon music still won't play through the Sonos system. Says it is "unable to queue" or that the "amazon music...

Trouble with Amazon Music and uploaded songs
Question

I'm new to Sonos but have a question. The set-up was easy, and I added Amazon Music to the services. However, the app on my Samsung tablet will only allow me to see the music I purchased and the stuf...

Sonos, Alexa and Amazon Music
Question

Alexa on my Sonos One will not play music

Updating Amazon Prime music
Question

When using the Sonos app on my iphone I can't update the music unless the computer is turned on. It seems that if I add new Amazon music it should be independent form the music that's stored on the c...

Sonos stops after playing one song from Amazon Music
Question

"Alexa, play classical music on dining room" Alexa starts classical focus from amazon on dining room sonos. After one selection, sonos goes quiet. Sonos app shows nothing playing. I can ask alexa to...

Amazon music is on streaming on another device ...
Answered

Starting to get tee hang of this. 4 Sonos devices and 1 echo dot here. Cancelled Deezer and have Amazon unlimited 30 day trial (not the limited echo music service). I can start multiple Amazon stre...

Amazon searches don't work if too long

Try searching using Amazon Music, for "Englishman in new York" (in the Songs tab on desktop) - nothing. Hit backspace a few times, and once you shorten it to "Englishman in new y" then eight results c...

Amazon £3.99 1 Echo Device Plan no longer working with Sonos
Question

My folks got an echo dot to use with their Sonos 3, but only signed up for the £3.99 plan for use on the one echo device. That worked great for the month but now has stopped working- was anybody else...

Beware the Amazon Echo Dot scam before you buy!

I am now the unhappy owner of two Sonos Play 1s falling for the scam of a "partnership" with Amazon allowing users to send music from the Echo to a Sonos Play 1. Turns out the Sonos is WiFi and the E...

Search is somehow favouring Amazon

Apologies if the heading seems dramatic; I suspect it's a volume / swamping thing. But I am getting sick and tired of searching for things and then finding that I have to select "show all" to get past...

Alexa Amazon Music Sonos problem
Question

I have Amazon Dot connected to my Sonos Playbar and pair of Play 1's. I have an Amazon music account. Normally I can ask Alexa to play, for example, Roxy Music on Living Room and it will play through...

Patiently waiting for Alexa Integration

Anyone else? I am using Yonomi to connect to SONOS, but it is quite buggy... especially if I have my zones grouped, etc. I am PATIENTLY waiting for full integration from SONOS...... hoping it is soon!

Amazon Music Queue on Sonos App - 500 Tracks the Max?
Question

I posted this question the other day in the Troubleshooting section but didn't get any responses. The short version is this - does anyone use the Amazon streaming service, or their own Amazon music l...

Sonos Play 1 and echo dot to play my personal collection on Amazon Cloud?
Answered

I have my personal music collection to "My Music" storage on Amazon which I use Echo to play with commands such as 'shuffle my library'.... or 'play the song blah from my collection'. The Sonos One w...

Alexa doesn't register spotify or amazon prime

So I got my new Sonos with Alexa yesterday and was super excited. Followed the instructions and linked my amazon prime music account and spotify account to both alexa and sonos. When I try playing it...

Sonos Can't Find Albums/Artists I Know Amazon Unlimited Offers
Answered

I am using a three month trial of Amazon Music Unlimited. I connected Sonos to my account, then searched for an artist I know Amazon Music Unlimited offers, but Sonos shows "No results" for the search...

Cant add Albums to Amazon Prime Music Unlimited 'My Music' within Sonos App
Question

Hi, Im just using the 30 day unlimited trial for Prime Unlimited but when i search for artists albums in the Sonos app i cant add them to my Amazon 'My Music',there doesnt seem to be an option unless...

Sonos One will not connect with Amazon Prime
Question

I can't get the Songs One to play amazon music (all other amazon devices play it fine) - I've gone through the routine several times - reinstall, reset etc. Every time Sonos One tells me that I coul...

Sonos One - change Amazon account
Question

I registed my Sonos one to an Amazon account. Now I'd like to move it to a different account. I have removed it from the Amazon accoynt but cant seem to link it to the new account. Tech support provid...

Amazon Music Canada
Answered

Hi Amazon just enabled Amazon Music streaming for Canada Prime members. Will it need an app update or just a matter of Sonos enabling it for canada?

Amazon Music not available
Question

Hi, I try to add my Amazon Music account to my Sonos App (I tried iPhone as well as Mac desktop app) but the service is not listed in the apps. What am I missing here? All other services such as App...

Connecting Amazon Echo Dot with Sonos Connect and playing back via Playbar TV setup
Question

Hi there can anyone help me please? My whole house is full of Sonos speakers 🙂. In my playroom I have Sonos playbar, subwoofer and a couple of play ones so the full setup. I am getting an Amazon echo...

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