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524 Topics

Skips two Spotify songs, then works

Hi. When I start music from Spotify on my Sonos system, I get the "connection to spotify was lost" error message twice, for the first two songs (it seems to try for some seconds to play, before giving...

Support for Spotify Party

Spotify has an interesting new feature that is a great fit for Sonos. See here:

Does accessing Spotify through Sonos affect Spotify personalizations?

If I use Sonos to play stuff from my Spotify account, are my selections sent back to Spotify so that those preferences are reflected in Spotify features like Release Radar and Discover Weekly? I supp...

Problems with the sonos app and spotify connection

Hi The sonos app doesn’t function well with Spotify connection

Cant connect to spotify

I can play every other service but Spotify. It works directly on the phone just not through sonos. I've tried removing and adding spotify. Please help.

Spotify Family on two separate Sonos systems

With a Spotify family subscription can you set it up such that there is one Spotify user set up on on one Sonos system and another Spotify user setup on another separate Sonos system? Will it be possi...

Spotify songs are grey

Some songs of personal playlists are grey and not playable. I can play them in spotify on my devices, but not through Sonos.

Spotify loses authorization regularly

On a fairly regular basis I cannot play Spotify music either via the Spotify app or songs app. This is immediately fixed if I re-authorize the service in my settings, it's frustrating to have to manua...

How do I use Alexa VOice Control to play Spotify with MY Sonos One

I cannot work out how to link all these devices so i can control Spotify with my voice using my Sonos One, does anyone have simple instructions on how to do this?

Spotify connection

Still unable to connect to my Play 5 with spotify using my Android phone. Any solutions/idea when this is going to be corrected?

Spotify dropping out on Sonos equipment - Virginmedia DSL connection

I have several PLay 1s,3s, and 5s in my house which have been playing fine through a Virgin Media superhub. Due to poor wirleess network range and poor Video calling experiance, I have recently put t...


Hello, I have now been experiencing the following issue while trying to play spotify song via Sonos: "Unable to play the song... the connection to Spotify was lost". Report reference: 6413127 To be n...

I can play spotify in the sonos app, but i can't select sonos as a device in the spotify app

Hi, I have 3 x Play1 installed and can uae spotify in the sonos app. I can pair and unpair, tune with trueplay and everything. But in my spotify app there is no sonos in my devices. They are all on th...

Can't connect to spotify

As of yesterday I've had trouble connecting to Spotify on my Sonos system. Sometimes I get an error message when trying to enter a playlist, and no songs will appear, other times I can see the songs,...

Spotify Music Library - Artist selection missing

I'm a new Sonos user. Is there a reason that you can't see all the same functionality in the Spotify app via Sonos as you can on the direct Spotify app? Specifically, My Music Library is missing Artis...


Hey, I purchased my Sonos One today and have been going through the set up. I was having a lot of issues connecting it to my spotify as it was saying everything was linked but when I would ask Alexa...

Can't find Spotify in the Music Services

I was using Spotify without any hassle with my Sonos Play 5 until a few days back. I can no longer see Spotify in the list of the music services. Please help!


Spotify Premium will not stay connected when i ask Alexa to connect to it. Songs stop midway. Silence. Pick up with another song which then also stops. Its driving me nuts! Why did I pay for thi...

Spotify problem again

I still have a prolem that spotify stops songs early. I need this fixed now! Please advice.. diagnostics nr 8264123

Spotify problem

Hej, Jag får felmeddelanden när jag spelar från Spotify att det inte går att hitta vissa spår, känns som det buggar sjukt mycket. Förutom detta så tappar jag kontakten med vissa högtalare i mitt hem ä...

Unable to connect to Spotify

Hi, I've been trying to play music from my Spotify account for weeks now. I've searched this forum without any luck. The error i get when trying to connect is as follows: I have tried all the tri...

Connection to spotify not working

Diagnostics no. is 7168888. Im trying to use spotify via a bridge, going out to 2 x play 3 speakers. Usually works fine, however over the past couple of weeks the track shows as playing but I've no s...

Issues with Spotify Direct Control cutting out and not connecting

I've been getting issues with Spotify Direct Control cutting out or not connecting during beta testing, and have been advised to raise the issues with Customer Care. Please see https://betacommunity...

Spotify "browse artist" gone

Hi all, I seem to have lost my "browse artist" button in Spotify? Not had any issues befor now?

Sonos, Alexa and spotify

Very disappointed so far with voice control. Been waiting for nearly a year and finally it's here. But you can't voice control via alexa to play locally stored files of Spotify the no1 streaming servi...


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