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Playbase Problems

Hello Need help before I return this item. I have purchased the playbase and I'm finding it an absolute nightmare to control. If I switch the tv on from overnight there is no sound so I have to un...

Playbase fails to connect

My playbase no longer connects to my system. It was previously working along with a sub and 2 Sonos play 1 surrounds. The other units are still visible in the controller. I have reset my router and th...

Playbase no longer works on wifi

Last weekend my Playbase and 2 Play 1 surrounds suddenly dropped out and my system was not found by the app. I set them up again but whatever I do I cannot get the Playbase to work over wifi and it ca...

Playbase: Sonos no longer recommandable for home theater

Hello, today I read the specifications of the brand new Playbase. What have I waited for a new gen2 Playbar, supporting DTS, DD+, maybe having HDMI or (now I am getting really crazy) supporting Dolby...

Playbase failed after 3 days

Hi, our Playbase is no longer seen on our network. It is only 3 days old, and has already failed - which is shocking really! We have tried to connect it, going through the multiple diagnostics that yo...

My Playbase won’t connect

My PLAYBASE has stopped working. It was playing through the TV ok with the optical cable but wouldn’t group with speakers in other rooms for music. I’ve checked and done a WiFi reboot and that’s all o...

Help connecting Playbase to Vizio tv

I have the audio plugged into my tv and the power cord plugged in as well. The Sonos app says it cannot find the tv audio and won't set up. Can someone help?

Playbase not play audio

Cannot get sound to go from my tv to playbase.i had to buy a digital to analog audio converter because my tv had no optic in it.however it still wont not v.techie so i appreciate any help??the...

Can't add Playbase; no chime, no connection.

I've owned two Sonos:1 and a Playbase for a few months and have not had any problems with them until now. They were all grouped together under "Living Room." However, a few days ago when I opened my S...

Loud Tone/Beep from Playbase

Hey guys, I've got an odd case that I'm hoping to get some solid direction on. Recently picked up the Playbase for my Vizio P55-C1, that is replacing an older Sony HT-XT1 sound base that I've had for...

Disable Playbase buttons?

This is going to sound extremely dumb, but here goes....Is there any way to disable the volume controls on the Playbase itself? One of my cats has taken upon sitting on it while I watch TV. Just by...

Playbase and cabinets

Does it make any sense to put a Playbase beneath a TV of an open faced cabinet the width of the Playbase? A Playbar is not an option due to cabinet design. Would the sound quality be severely hampere...

Playbase Turns on and off randomly

I have a setup Playbase with two Sons One's as rear speakers. Every once in a while the playbase turns itself off for a few seconds and then turns back on. There are so few controls, I don't even know...

Does Sonos ever respond to Qs posted here?

Having issues with low volume on PlayBase. Searched the forum for similar issues and there are plenty of questions about this problem, but never any responses from Sonos. Is that the normal MO around...

Playbase doesn't connect

I recently tried to access my Sonos system (1 Room - Bridge + Playbase + Sub) and it said one of my players was missing. Tried restarting everything. Router, Bridge, Controllers, etc. Incredibly frust...

Playbase not recognised - losing sub and surrounds

Hey there, Recently my two play 1 surrounds and sub stopped playing. Looking at sonos controller the Playbase is not being recognised - it appears as a ?. Read another topic saying it could be a dup...

Wireless Headphones and Playbase: Connect of Optical Audio Splitter?

Hi everyone! I know a version of the headphones to playbar/playbase question has been asked in other forums within this community, but as far as I was able to see, none of the questions discussed use...

Echo Dot and Sonos Playbase

Hello We purchased a Sonos Playbase, Sub Woofer, and two Play:1 speakers for our lounge a few months ago. Last month we added the new Sonos:One (with built-in Alexa) - which is very handy to use voi...

Playbase predominantly for music?

Hi all, I’m new to Sonos (just got a Play:1), having used Airplay through amps and separate speakers for years. I’m impressed with the sound for such a small speaker. Long story short, for various...

Remote Messages on TV with Playbase

Using a Playbase on a Panasonic P50ST30. Have successfully turned off the speakers and have the challenge of removing the on-screen messages whenever changing volume. Followed the "Eliminating annoy...

PlayBase + Play:5?

Love my new PlayBase! A 2 month old Play:5 is now sitting in the closet and I was wondering if: 1) it was possible to add the Play:5 to the media network so the PlayBase and Play:5 work together, and...

Playbase location

My TV is located on a wooden swivel TV stand that is larger than the playbase. Am I compromising sound quality if I stack the components as follows: Sonos on bottom, wooden swivel stand completely c...

Playbase and Play5 compatibility

Excited to see hear about the Playbase. Particularly as the Playbar is too wide to fit in the alcove my TV sits in. I already own a Play5 and would like to know if it can be set up effectively to wo...

Home cinema advice needed

Hi, I have a simple home cinema setup - projector connects to an AppleTV, and a remote airplay speaker. No TV. There's no way I can run a wired connection between the Apple TV speaker so airplay works...

Playbase won't connect to wifi

I've seen a concerning number of other users posting the exact same problem. Playbase has been working fine for about 6 months. All if a sudden today I noticed it was playing TV sound but wasn't showi...


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