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What's the Sonos Play 1: Tone?
Question

As per title. Slightly different colour?

Windows 8, Windows Phone and Xbox Music
Question

Why does it appear that Sonos is completely uncommitted to doing anything on the Microsoft platform? Windows 8 app support? The "different versions of Windows 8" page is ridiculous - the explanation...

Mac OS 10.6.8 compatibility
Question

Hello lovely SONOS people. Hope you can assist with this, sorry if it's been asked before!! I'm running an iMac with 10.6.8 which holds my iTunes library and has been working solidly for, well, for...

My Sonos keeps disconnecting.
Question

I have a sonos bridge and 2 sonos 1. Every now an then the music stops playing and when I look in the sonos app it can only find one of my players. I connect the other one and group them again. I star...

UK voucher code for Echo dot
Question

Email received today with promotional offer on Echo dot for existing Sonos customers. However, this does not seem to be valid for customers in the UK. Is there another code to use? or is this offer...

Your Sonos system does not contain any components that can play music
Question

New stereo system just set up yesterday. Everything worked fine for about 16 hours, then I get the above message. Please help.

SiriusXM Encoding Error
Question

I added SiriusXM to Sonus I can see the stations but whenever i try to play a station I get the message "unable to play '(station number station name) -the song is not encoded correctly" I deleted a...

I guess I don't get Chromecast Audio
Question

OK, I have a 3 Sonos zones in my house along with the 5.1 system. What I'm struggling with is what seems to be gross ignorance in the press that writes about Sonos vs. Chromecast Audio. I don't have C...

Google Home
Question

When will I be able to run SONO's (player:1) from my google home device?

Sonos does not work - keeps cutting out
Question

We have a sonos 1 and two sonos 5 currently. we have set them up EXACTLY as per the instructions. We have exceptionally high internet speed. We have connected our spotify. Despite updating the sonos...

Using Echo Dot with Sonos Line In
Question

How well do you think an Amazon Echo Dot would work feeding the line-in on a Sonos Connect?

TV sound skipping in group speakers
Question

So I have a playbar hooked to my television. I often want to have TV audio on other speakers in my house, e.g. listening to the football game while i'm out on the patio. I'm having frequent audio d...

Simply want it to play next track
Question

Is it me or can sonos not do something basic like play next track. If I select a track in an album, playlist etc. It just plays that track and doesn't continue to play the next tracks. What's that abo...

Need Outdoor Speakers
Question

I know there has been a lot of request's for outdoor Sonos systems. I enjoy your product throughout my house and do not feel like getting below quality third party outdoor speakers and a connect or am...

Sonos Playbar sound issue? Dialogues in movies/shows are not easy to understand fully.
Question

When my wife and I are watching TV, we are noticing that we are having some difficulty fully understanding what the people in the show are saying. It's as if it's not fully clear or as my wife would...

Sonos One problems
Question

My Sonos One arrived this morning, I've unplugged my Echo and setup the One in it's place ready for use. I've upgraded to 8.1 Problems.... - You cannot change the wake word from Alexa. - Music does...

Line-In Latency/Delay Disable PLAY:5
Question

Hey Sonos Engineers! I know this has been touched upon. I previously submitted this request to support and they encouraged me to share here to keep the conversation going. Is there any chance we cou...

Airplay 2 Support
Question

Delighted to see AirPlay 2 support annouced. However, bubble well and truely burst by twitter support confirming it only works on newest devices - the play5 gen 2, and play base. Can this be explain...

Issues after latest update
Question

Songs skip, drop, very buggy, anyone else?

Spotify not playing "connection to spotify lost"
Question

Can't play Spotify through any devices to Sonos. No issue playing any other music services (Tunein, Google Play, etc...). Playing Spotify either through the Sonos Controller or the Spotify app results...

Voice is Coming
Question

So glad to see that SONOS is getting on the voice train: http://www.cnet.com/news/echo-effect-how-amazons-alexa-will-give-voice-to-more-devices/ Please create something that retroactively works with...

Sonos App for Apple TV 4
Question

Just got the new Apple TV, and the possibility for apps are fantastic. I can see my TV moving towards a hone center. My question is, if anyone else feels the urge for a Sonos app for Apple TV? I would...

Tune In radio cuts out
Question

When I use any radio station on Radio Tune In it cuts out fairly consistently. Sometimes it comes back, often not. This is annoying as I listen to a lot of radio, and wanted to use the Sonos for clari...

SONOS V6.4 update kills all iPod 4th generation controllers
Question

I've been a SONOS user for any years and have 10 zones, including a subwoofer and L/R pairs. Like others, I was a bit underwhelmed by the new functionality included in update 6.4. It certainly wasn'...

Connect, Meridian and MQA
Question

Will using a Connect with a Meridian Explorer DAC allow full resolution MQA?

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