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Beam cannot connect to HDMI-ARC on Philips TV.
Answered

I have tried to re-install the TV; all easylink is enabled, but the test still does not succeed. Is there any more I can do? The TV is fairly old, but software is latest version

Help me troubleshoot a setup after a move?
Answered

A client of mine (I'm a computer guy, but Sonos is within my range of capabilities) moved houses, and I was just over to help him get it all set back up. He has a Connect amp and a Playbar, a Sub, an...

5.1 Surround setting
Answered

Hi everyone! I'm trying to set my living room on a 5.1 surround and I currently have the Soundbar and the Sub. What have I to buy now? Two Play 1 or two Sono's One? I'm just wondering which are the d...

Sonos keeps continuously stops playing songs
Answered

My Sonos PLAY:1 keeps cutting out during songs for now apparent reason. My Wifi is working just fine otherwise so what gives? It happens both when using Spotify and the Sonos app. Can you guys help?

Am I getting pranked, or is Sonos losing it?
Answered

My first experience with Sonos, helping a friend in Los Angeles configure two of his Play speakers, a Soundbar and Subwoofer into a 5.1 System, was amazing and flawless. Today, I wasted 4 hours alrea...

Sonos Connect Non-functional After 9.3 Update
Answered

Yesterday I proceeded to update my Sonos system to the latest update as prompted in the Controller App (iOS 12.1+) and after the update, it said something to the extent of it not fully completing and...

Sonos keeps cutting out when using Spotify
Answered

Sonos keeps cutting out when using Spotify

Connecting Beam to TV without optical or HDMI arc
Answered

I have 1 HDMI input that feeds into my cable box. What are my options? Spending another 1k+ for a brand new tele seems illogical.

Sonos Beam + Apple TV 4K + ceiling mount projector = ???
Answered

So here is the set up: I have a basement that has a ceiling mounted projector (Optoma DH1009). The HDMI cable goes through the ceiling to the wall. I had a Vizio soundbar and an old Apple TV (HDMI di...

Sonos app "lost" Beam
Answered

I successfully added a Beam to my current home setup a week ago. However, when I had to reset the router, the Sonos app could not find any speakers. I re-established connection with the other speake...

Sonos one and playbar
Answered

Hi I have two sonos ones and the playbar all of which used to work perfectly well together until the latest update- now I cannot play music continuously it keeps on cutting out and then goes to anothe...

Ugly noise
Answered

I just bought the 5.1 sonos system and it’s making a weird and ugly noise . What I have to do?

New installation - sound drops out when HiFi played through Sonos.
Answered

Most seems to be OK with our new installation now (Sonos Connect with 2 Play3s and old HiFi system) but, although the sound is consistent when streaming, playing anything from the HiFi through the Con...

Sonos Connect:Amp with Kef q150 speakers
Answered

I am looking to pair of Kef q150 with Sonos Connect:Amp. I see that the Connect:Amp give 55W per channel but the q150 require 10-100W. Does that mean that the Connect:Amp will underpower the speakers...

Play:1 (One) speakers with support for SHORTER POWER CORDS and/or PoE
Answered

I have two (2) Play:1 speakers eetup in a stereo pair in my living room. I am considering buying another pair to use outside under the roof of our overhang and/or cabana (where we will have a TV)....

Sonos Beam Cuts Out
Answered

Just received my Sonos Beam and it was working as expected until a few hours after use. I was using the hdmi arc port as well as a fire tv. I have an older vizio tv that supports arc. I generated a s...

Connecting Sonos Beam to TV with Digital Audio Coaxial Port (Old TV does not have HDMI ARC)
Answered

Hi, I have an older Philips TV (42PES0001 d) that has HDMI but not ARC, it has L/R audio out and Digital Audio Out - Coaxial. I am having trouble finding a connection method to the single HDMI port...

Marantz and connect and connect amps
Answered

I have a Marantz 1506. It was installed by a dealer with 3 connect amps and one connect. It incorporates a kitchen zone, living room zone (where the equipment and tv is), a bedroom zone, and a patio z...

How do you have TWO SEPARATE amazon accounts with a single SONOS ONE?
Answered

I have my own email and password for my amazon account to set up a SONOS ONE account linked to my alexus app on my phone. I want to add a SEPARATE SONOS ONE account for my girlfriend, who lives with...

Only one of a pair of Play One's plays music; both work with Alexa
Answered

I have just changed my lounge from having a PlayBar, Hub and two Play 1’s by replacing the old Play 1’s with two new Play One’s. Alexa works on both new Play One’s but the RH Play One does not play mu...

Unable to play Play:3 in room when PlayBar and surrounds are switched off in the living room
Answered

Hi Everyone, I've spoken to Sonos via FB messenger earlier today and he/she's unable to help with my persistent issue despite sending across several diagnostics to check. My issue is: I currently ha...

5.1.2 support
Answered

Hello I am setting up a new connection in my den area and was looking to setup an atmos. I was wondering if your system allows that.

Connecting Sonos to a projector based home Theatre
Answered

I have multiple Sonos speakers. I have also a new Benz 4K ish..projector. I also have a WiFi enabled Blu-ray player that I use to feed this projector with both Blu-ray and Netflix. I can’t figure out...

Sonos Group and Aruba Wifi
Answered

Hi, I have my Sonos System (Playbase, Sub and 2 Play1) up and running using a wired connection. Now, I would like to bring the Speakers on my wifi. I have created a separate SSID, just for Sonos, with...

Skipping tracks
Answered

Hi, I have a play one and a boost that’s around 5 metres away from each other. I purchased the boost with the hope that it would eliminate the problem of skipping/stopping tracks. This happens with bo...

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