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261 Topics

How to keep the Playbar and a Play 1 speaker " grouped" so that both speakers stay on?

I have a Playbar and 1 Play 1 speaker. The Playbar is set as living room 1 and the Play 1 is set as living room 2. I group them when watching TV and they are both on and work fine. Once you turn of...

TruePlay - Cheapest option to get compatible controller?

I'd like to try out the TruePlay settings for my Play systems but I don't have any Apple gear to do it with. Worse I know nothing about Apple products. I found the list of compatible Apple hardware...

two networks one sonos system

Hi ok we have a large house, it was easier to have a different broadband and telephone system in the gym rataher than running a lan cable as it was too far. So I want my sonos in the gym as well with...

Has Sonos made my home Wi-Fi unsecure?

I set up my Sonos last week, connecting to my home Wi-Fi. The following day when I returned home, as my phone connected to the home Wi-Fi, my phone's anti-virus software gave me a warning to say that...

Play 1 power consumption

Play 1 power consumption when using it or in standby

How do I go back and re-sync my Sonos with my TV.

How can I re-sync my Playbar with my TV. When I first set it up it didn't detect and TV audio so I skipped the step. Now how do i go back and syn it? The app doesnt seem to make this option easy at al...

Sonos not working after new modem installed

The internet crashed and bell came to change the modem but since then sonos is not working. Can anyone help me please. That would be much appreciated.

router change

Completely at a loss what to do. changed router - the controller apps now just can't find sonos - tried to follow online video instructions but doesn't work - mainly because limited access to menus no...

Playbar out-of-sync with surround speakers

Recently my TV Room (1 Playbar with 2 Play:3 surround speakers, Playbar is wired, rest of speaker through SonosNet) is starting to play music out-of-sync. When I watch TV nothing seems wrong (TV and m...

Trade In/Trade Up for older gear

I've got some older Sonos gear (4 ZP100s + 2 CR100s) that is working fine, but I'd love to upgrade to newer stuff. Does Sonos (or any retailer) have any kind of trade-in program for older units? Or a...

Detailed network information available ?

Hi, I have been running a Sonos 5 for a few years now and it works mostly good. But sometimes, the app does not find the Play5 speaker and it mostly happens at parties when it's most "critical" that...

Connect and Play 1 delay in sound

I have a Sonos Connect that is connected to my surround speakers in my living room. In my office I have 1 Play 1 and in my kitchen I have 2 play 1 speakers set up for stereo. All is set up in a single...

Play 1s disconnect from Group after silence

Hi I have a Connect:Amp hard wired to two speakers in my living room, and a pair of Play 1s in an adjacent room. The sound is sent the Play 1s by grouping them with the living room. Whenever there...

Changed router and now can't set up our 2011 system with zone bridges

All our equipment is from 2011 which this website doesn't seem to support in the Sonos help section - as all the online help is for the Zone bridges that are newer models than ours - and we can't acce...

Google wifi and 3rd party router

I have Sonos working fine with my existing network, and I use HomeSeer home automation to control it (things like announcing when someone unlocks the front door). The wifi is terrible in our house,...

PLAYBASE sync issue.

I've recently purchased a PLAYBASE and I have a lip sync issue on most TV channels. I am using the optical cable. Has anyone else had an issue with this and is It possible to correct the issue?

Google Pixel no longer connecting to Sonos

My android 7.1.2 Google Pixel is no longer able to find the Sonos component. My Windows PC and both iPads are working fine. This just started (I've been able to connect until two days ago from my ph...

Sonos loft storage

Hi everybody. I have 2 sonos connect amps in my cold dusty loft and am wondering if they should be in some sort of box that protects them but still allows it to connect to the wifi on the ground floor...

Android Hotspot

We use our Android hotspots as the WIFI connection in our house. Our router is no longer connected to an outside internet source. There were no problems until my SONOS wanted to perform an update....

Using a travel router (or "normal" router") on a wired only LAN to connect to Sonos

Hi, I have a shared Wi-Fi (where you log in with through an log in splash screen on the browser, not typing in a password) and wired only LAN. I can't use the the Wi-FI, because it's shared and I d...

Unregister Sonos controller apps

I have Sonos controller apps listed from old computers and tablets that I no longer own. Though I have reformatted those drives and tablets before I got rid of them they still show up in my account....

True play.

I have my stereo play 5s set up horizontally at about two meters above the floor. If I change their position to vertical, but otherwise they'd remain in the same place, will I need to do true play...

Sonos Controller App and Switching between Sonos Systems

My boyfriend spends 3-4 days a week at my house and has a Sonos Controller App installed in his phone to control my Sonos Play 1 and Play 5 systems. He got a Play 1 and Play 3 for Christmas and is hav...

Ubiquiti Port Blocking with wired PlayBar

Hi all, I've attached a network diagram here. I'm experiencing some super odd network issues that I can't pinpoint. I've been reading about STP, port blockling, and other shenanigans. Completely...

Delay restarting audio after input to Connect Line-In paused

I have a Connect attached to my TV using the Line in connector. This is set to Autoplay on a pair of Play 1's. This works fine for me and I dont notice the 70ms delay. However, if I pause my TV, or Ca...


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