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What happens if I string an Ethernet cable between my stereo-paired PLAY:1s?
Answered

I have a pair of PLAY:1s in a stereo pair. Both connect to SonosNet via a BOOST. What happens if I directly connect the two speakers with an Ethernet cable? Will one of the speakers receive its commun...

Running latest software but keeps wanting me to update
Answered

I am running latest 7.3 software but every time I open sonos app on my iPhone it sends me to app store to check for updates where the only option I'm given is to then open the app .. It's time consumi...

router change
Answered

Completely at a loss what to do. changed router - the controller apps now just can't find sonos - tried to follow online video instructions but doesn't work - mainly because limited access to menus no...

Spotify
Answered

spotify does not appear in my Sonos app

Sound Quality Questions! Help Needed
Answered

Hi Guys, Recently purchased a playbar to be used alongside my two play 1's as a surround. I have the two play 1's set up behind either side of my sofa however when i sit on the sofa i weirdly hear...

Connect/ Group a Play 5 and my Sonos sub possible?
Answered

Hello there Can anyone point to the thread or let me know how to make a group/pair a Play 5 and a Sonos sub. Right now I have a Play 5 in my dinning room and in my TV room (right next to dinning rm...

Stereo combinations
Answered

Can a play 1 and a Play 3 be combined as a stereo?

How to keep the Playbar and a Play 1 speaker " grouped" so that both speakers stay on?
Answered

I have a Playbar and 1 Play 1 speaker. The Playbar is set as living room 1 and the Play 1 is set as living room 2. I group them when watching TV and they are both on and work fine. Once you turn of...

TruePlay - Cheapest option to get compatible controller?
Answered

I'd like to try out the TruePlay settings for my Play systems but I don't have any Apple gear to do it with. Worse I know nothing about Apple products. I found the list of compatible Apple hardware...

two networks one sonos system
Answered

Hi ok we have a large house, it was easier to have a different broadband and telephone system in the gym rataher than running a lan cable as it was too far. So I want my sonos in the gym as well with...

Has Sonos made my home Wi-Fi unsecure?
Answered

I set up my Sonos last week, connecting to my home Wi-Fi. The following day when I returned home, as my phone connected to the home Wi-Fi, my phone's anti-virus software gave me a warning to say that...

Play 1 power consumption
Answered

Play 1 power consumption when using it or in standby

How do I go back and re-sync my Sonos with my TV.
Answered

How can I re-sync my Playbar with my TV. When I first set it up it didn't detect and TV audio so I skipped the step. Now how do i go back and syn it? The app doesnt seem to make this option easy at al...

Sonos not working after new modem installed
Answered

The internet crashed and bell came to change the modem but since then sonos is not working. Can anyone help me please. That would be much appreciated.

playbar UHD TV?
Answered

Looking at av forums where it specifies If you have a separate audio solution such as a sound bar or receiver chances are it won't work with UHD or HDR. It will need to be HDMI 2.0 to pass UHD resol...

Playbar out-of-sync with surround speakers
Answered

Recently my TV Room (1 Playbar with 2 Play:3 surround speakers, Playbar is wired, rest of speaker through SonosNet) is starting to play music out-of-sync. When I watch TV nothing seems wrong (TV and m...

Trade In/Trade Up for older gear
Answered

I've got some older Sonos gear (4 ZP100s + 2 CR100s) that is working fine, but I'd love to upgrade to newer stuff. Does Sonos (or any retailer) have any kind of trade-in program for older units? Or a...

Detailed network information available ?
Answered

Hi, I have been running a Sonos 5 for a few years now and it works mostly good. But sometimes, the app does not find the Play5 speaker and it mostly happens at parties when it's most "critical" that...

Connect and Play 1 delay in sound
Answered

I have a Sonos Connect that is connected to my surround speakers in my living room. In my office I have 1 Play 1 and in my kitchen I have 2 play 1 speakers set up for stereo. All is set up in a single...

Play 1s disconnect from Group after silence
Answered

Hi I have a Connect:Amp hard wired to two speakers in my living room, and a pair of Play 1s in an adjacent room. The sound is sent the Play 1s by grouping them with the living room. Whenever there...

Changed router and now can't set up our 2011 system with zone bridges
Answered

All our equipment is from 2011 which this website doesn't seem to support in the Sonos help section - as all the online help is for the Zone bridges that are newer models than ours - and we can't acce...

Google wifi and 3rd party router
Answered

I have Sonos working fine with my existing network, and I use HomeSeer home automation to control it (things like announcing when someone unlocks the front door). The wifi is terrible in our house,...

PLAYBASE sync issue.
Answered

I've recently purchased a PLAYBASE and I have a lip sync issue on most TV channels. I am using the optical cable. Has anyone else had an issue with this and is It possible to correct the issue?

Google Pixel no longer connecting to Sonos
Answered

My android 7.1.2 Google Pixel is no longer able to find the Sonos component. My Windows PC and both iPads are working fine. This just started (I've been able to connect until two days ago from my ph...

Sonos loft storage
Answered

Hi everybody. I have 2 sonos connect amps in my cold dusty loft and am wondering if they should be in some sort of box that protects them but still allows it to connect to the wifi on the ground floor...

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