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SAVE THE CR100
Answered

Losing our two CR100s will be the most devastating thing to happen to our household. My ONE YEAR OLD can play his favourite music by just pushing the button over and over again. My 7 year old will no...

Connection with Spotify lost - again and again and again

Connection with Spotify is lost. I get this message track after track - nothing will play. Spotify plays OK with their desktop app and plays no problem on my other devices. I use Qobuz on Sonos too...

Windows 10 Controller
Answered

Do you have plans to ship a Windows 10 Store app which can be used from multiple Windows devices (PC, Phone, Xbox) to control the Sonos experience? We are a Windows household and the desktop controll...

List of TV’s that will pass 5.1 from HDMI Sources to PlayBar

All, Would you mind listing your TV and mode/year in this thread if you have tested it and confirmed it will pass DD 5.1 to the Playbar and from what source. This will help those of us in the market...

Sonos app skips to next song before the current one is not done playing.

I just got this system set up and have only noticed one issue. I have the Play 3's and they are connected with the bridge. When I'm listening to music using the Sonos app i've noticed that before a so...

Recommended music - other than classical and pop

I am not sure there is a thread on what Sonos is truly about - the music, so this might be an interesting thread. I have left out classical because that deserves a thread of its own and modern pop bec...

Meet Sonos Beam

Available on July 17th, Sonos Beam is the all-new smart speaker for your living room. Sonos Beam is everything you know to expect from a Sonos home theater speaker, now with voice control. Amazon Alex...

Is your music cutting out? Or are your players disappearing from the app?

Hi all, If you’re experiencing any of the above, or your app is sluggish, then your Sonos set up may be suffering from “wireless interference”. In the video, you will see how to fix this annoying iss...

Music cuts out/jumps to next tracks

Music from my library cuts out and other times, jumps to next track. As many others have reported, this has never happened... only after I upgraded to 4.1. And no, it has nothing to do with my wi-fi...

Sonos support for SMB 2.0 protocol

Hi, Recently I have turned off SMB 1.0 on my Windows 10 as per Microsoft's recommendation (https://blogs.technet.microsoft.com/filecab/2016/09/16/stop-using-smb1/). However, after I've disabled SMB 1...

Repair ZP120

The amp has no power. Is there an internal fuse for this unit? Has anyone taken one apart?

Home Theater and Television Recommendation Megathread

Looking for information on Sonos home theater setups? Find answers about surround sound, Dolby Digital, TV recommendations, and all the rest to get the best possible theater experience on Sonos here....

ZP100 not booting

Hi, I've recently acquired a ZP100 however it looks to be stuck in the boot process with a single white light flashing endlessly. It doesn't appear responsive to holding the mute button on bootup. O...

If you're experiencing audio delay issues, read this
Answered

I've been living with lip sync issues (audio behind the video) since I got my Playbar about a year ago but I finally decided to do something about it. After multiple conversations with Sonos support a...

Introducing the New Sonos One

Available on October 24th, Sonos One is the smart speaker for music lovers. It’s everything you expect from a Sonos speaker, and now with built-in Alexa and microphones, you can control your entire So...

Disable Sonos One Alexa from playing a sound when I say "Alexa"

I just set up a Sonos One with Alexa and the sound is noticeably better than the Amazon Echo. On the Sonos One though, each and every time I call "Alexa" it plays some kind of acknowledgement tone....

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your Amazon Alexa devices are listening for you to say the wake word...

Sonos 9.0 – Support for Sonos Beam and AirPlay 2

With Sonos 9.0, we’re adding support to the Sonos software for the all-new Sonos Beam, the smart soundbar for your living room. See our announcement here for more details on Beam. You can order Beam a...

Sonos App controls no longer appear on your lock screen
Answered

After updating to 9.0 on iOS, I am getting the message "Sonos App controls no longer appear on your lock screen" on all my updated devices. The lock screen controls stopped working on all my controlle...

AirPlay 2 request
Answered

I understand that SonosNet is allegedly superior to Wi-Fi/AirPlay for streaming.. but I hope Sonos re-considers the decision to not implement AirPlay. Now with AirPlay 2 supporting HomeKit integratio...

Play:1 stereo pair with Sonos One
Answered

Will it be possible to pair a ‘One’ with a Play:1 to create a stereo pair?

Sonos 8.5 Now Available

Sonos version 8.5 is now available, bringing some minor bug fixes and reliability improvements to Sonos. As part of this update, Sonos CR100 controllers will no longer connect with Sonos systems. Le...

High pitch playbar noise

Hi there, just installed my new playbar. When not emitting music / sound (so when it is powered on but idle) the playbar is emitting a high pitch noise. It's just about audible - but as it is so high...

Lost A Room On the Sonos App

Hi, I went on my phone and went on to the Sonos App , i went down to click T Bedroom and it wasn't there. It completely has disappeared and I can't listen to my music through Sonos. It has always work...

Google Assistant Support
Answered

When does Sonos expect to have support for Google Assistant?

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