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SAVE THE CR100
Answered

Losing our two CR100s will be the most devastating thing to happen to our household. My ONE YEAR OLD can play his favourite music by just pushing the button over and over again. My 7 year old will no...

Connect no longer bit-perfect?
Question

It looks like the Connect is no longer bit-perfect. Here's my evidence: let's discuss this. First, I constructed a wav file of pink noise with amplitude ramping up from zero to digital max and back t...

Sonos app skips to next song before the current one has finished playing

I just got this system set up and have only noticed one issue. I have the Play 3's and they are connected with the bridge. When I'm listening to music using the Sonos app i've noticed that before a so...

Updates to the Desktop Controller Coming Soon

The Sonos desktop controller for Mac and PC is getting a long-requested visual update soon. As a preview you can see the new style below, it's a bit closer to the look and feel of the Sonos app for iO...

Is your music cutting out? Or are your players disappearing from the app?

Hi all, If you’re experiencing any of the above, or your app is sluggish, then your Sonos set up may be suffering from “wireless interference”. In the video, you will see how to fix this annoying iss...

Cr200 won't connect

Hi All. I have purchased a CR200 remote and am unable to connect it to Sonos net. I have a bridge and 3 zone players connected over Sonos net (not wifi) and can connect my iPhone but the CR200 will no...

If you're experiencing audio delay issues, read this

I've been living with lip sync issues (audio behind the video) since I got my Playbar about a year ago but I finally decided to do something about it. After multiple conversations with Sonos support a...

Introducing Sonos Amp

Available starting February 2019, Sonos Amp is the all-new, versatile amplifier to power all your entertainment and bring the sonic content you love to every room of your home. The Amp has been redesi...

Sonos App controls no longer appear on your lock screen

After updating to 9.0 on iOS, I am getting the message "Sonos App controls no longer appear on your lock screen" on all my updated devices. The lock screen controls stopped working on all my controlle...

Repair ZP120

The amp has no power. Is there an internal fuse for this unit? Has anyone taken one apart?

Disable Sonos One Alexa from playing a sound when I say "Alexa"

I just set up a Sonos One with Alexa and the sound is noticeably better than the Amazon Echo. On the Sonos One though, each and every time I call "Alexa" it plays some kind of acknowledgement tone....

Home Theater and Television Recommendation Megathread

Looking for information on Sonos home theater setups? Find answers about surround sound, Dolby Digital, TV recommendations, and all the rest to get the best possible theater experience on Sonos here....

Update on Sonos Dock functionality

We've recently reached out to our customers with a Sonos Dock with an important message that I've included below.  For more information, please see here. 

Volume limit feature
Answered

Add the ability to set a PIN protected volume limit per zone.

Password to avoid guests changing music

Hi Let's say i'm having a party, and my Sonos is playing the music. Many of my guests are friends that earlier has gotten access to my WiFi. During the party, these guests could download Sonos Control...

Play:1 stereo pair with Sonos One
Answered

Will it be possible to pair a ‘One’ with a Play:1 to create a stereo pair?

Google Assistant Support
Answered

When does Sonos expect to have support for Google Assistant?

Using a Turntable with Sonos

Thinking about getting a turntable setup with your Sonos system and wondering where to start? We've got you covered. If you're looking for a quick overview before you dive into the details below, che...

Lower minumum volume level

The lowest volume is too high. I'd like to make use of the sleep-function of the play 3. Works flawlessly, but the lowest volume is still too high. Please set the lowest volume to be less loud, so i c...

Tired Of Waiting For Google home Integration

I am @ least 10 year Sonos veteran and it seams that Sonos as a company doesn't mind alienating what I would think is a considerable amount it owner base to Add Profit over Customer Loyalty. Sonos ha...

can People stop complaining about DTS?

Not sure where to post but I need to chime in. I love this forum, but a question for all the complainers of DTS not being supported. Did you actually research before you purchased this very expensive...

Full stereo option when watching TV audio ... please?

Ya know how we have the option for full stereo or ambient when listening to music in a full 5.1 sonos stet-up?  Can we get that with TV output as well, please?  There is still plenty of...

Volume Normalization for Online Music Services

Add a feature to support volume normalization on the Sonos System so the volume of different tracks are the same when streaming from an online music service.

Control Sonos Volume from OS X Menu Bar

We received a request for a new feature that would allow you to control the Sonos volume via the menu bar in OS X. Let us know your thoughts on this and add a +1 if you'd like to see this feature on...

Drop outs and lost connection when using Spotify through the Sonos App

Spotify keeps dropping out when playing through the Sonos App. I keep getting the error message "the connection to Spotify was lost". I've been using this set up (2 play 1's stereo) for a few months...

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