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Spotify skips to next song or stops playing, other sources work just fine meanwhile

The past couple of months when playing music from Spotify on any of the sonos speakers the music skips to the next song or stops playing at random points. It can be after 2 songs or half a day. The co...

Product Suggestions: Sonos built-in ceiling speakers, exterior landscape speakers
Question

I'm not an audiophile, but really like the end-user simplicity of setting up and using the Sonos product line. I would really like to roll Sonos speakers out to all of the rooms in the house, garage,...

Playbar or Beam better for someone hard of hearing?
Question

I am trying to help my father-in-law set up a system for his living room. He is very hard of hearing and has trouble watching tv because he can't understand what people are saying. I am thinking a Son...

Google Home
Answered

Google Home and Google Assistant with Sonos

Onkyo TX-RZ630

I have a new Onkyo TX-RZ630 that I’m setting up in a dedicated home theater room. I’m trying to decide on using a connect or connect amp in this room as if I had a connect amp I would send those two c...

IPad
Question

I have a first generation apple IPad. Is there any way I can update it to use Sonos controller? Thank you.

New Amp and surround sound
Question

Can anyone at Sonos provide some info on using the forthcoming Amp with a pair of Left and Right Speakers to give good stereo for music plus rear speakers for TV surround sound. I’m wondering if Tru...

Alexa news briefing doesn't work
Question

I've tried everything but on my new Sonos One Alexa says "Here's your news briefing" and then stops talking. I thought this should be supported now? Any advice?

Sonos Beam, “Sorry that device is offline” fix

My Sonos Beam would not play any music service through Alexa. It would say, “Sorry, that device is offline”. Read a lot of posts but nothing worked for me. Finally, I renamed the room from “Living Roo...

Playbase - I give up.
Question

When i first bought Sonos system, all went well. Since I added a boost, because my router is far from the Home Theater, I never got the playabase to work again. It only worked with the tv, and no othe...

Sonos Beam with projector
Question

Quick question... I have a epson projector which I connect to my Apple TV at that is all, no other devices. I want to buy the Beam with the play 1s for surround sound but have read this is tricky. Can...

Playbase will not connect to WiFi!!
Answered

This appears to be a repeated problem based on all the new complaints. It will be difficult to wire the base separately due to distance from the router. Is there another way to check?

Sonos/Smartthings Integration

Glad to see the new sub-forum. My Sonos speakers are an integral part of my Smart Home, which has been built around SmartThings (and webCore) but also utilizes IFTTT, Alexa, and Google Assistant. Jus...

Playbase Will Not Connect to Wifi After System Update
Question

Hello! It looks like I'm having a problem similar to others at the moment. When I moved into my new place I connected all of my sonos speakers and my Playbase would not connect to the wifi anymore. I...

Can't find all of my Sonos speakers from any one controller
Question

I changed ISPs and ever since then my SONOS experience has gone to hell. I alternate from getting a "Your SONOS System cannot be found" error, to being able to only find a few of my speakers on any co...

Playbase suddenly won't connect to wifi

I've had my Sonos Playbase for almost a year and have never had any issues with it. However, recently, it has stopped connecting to my wifi. My wireless router is an Asus RT-AC3200 and I have not cha...

My Sonos keeps cutting off songs before the end

Since the latest software download, my Sonos system will not play a single song to the end - they cut off about two thirds of the way through

Beam: General Questions
Answered

Hi All, I'm considering switching from my Samsung HW-K550 to the new Sonos Beam. I have some questions before I do though - please feel free to answer any as appropriate! Thanks in advance! 1. My HW...

Connect Amp Volume Cuts Out
Question

I have two Amps. One of them cuts the volume randomly from 75-80% down to like 20%. I am running it now on one single 8” Polk in ceiling speaker. It also does it when I’m running it on two outdoor Pol...

All rooms disappeared

Hi Haven't been here for a while, as everything has been working swimmingly. Until I updated to the new 9.2 non-beta app and now I've lost all rooms bar the one with a hard-wired Playbar, with a Sub a...

Question about scheduling automatic music index updates
Answered

I recently set up my Sonos One to scan my local music library so I could listen to those songs on the speaker. After getting everything set up and my library scanned, I realized that my library was a...

Play 5 not recognised on floor 2.
Question

Hi, I run a boost on my internet provider's router. Via this I connected a home theatre playbar, sub and 2 play 1's downstairs. Upstairs I can't seem to get the Play 5 connected. I have a separate net...

iTunes playlist importing issues
Answered

Hi - I used to have my iTunes playlist in the imported playlist folder. Noticed as I updated playlist or added new ones it would not update in the Sonos controller. I deleted my Sonos music library...

Cannot add folder to music library
Question

After the recent update to Sonos I suddenly lost access to my music library. Im using a MacBook Pro which is running MacOS High Sierra 10.13.6. When I add the re-add the Music library I get the mess...

CEC stopped working overnight

Hi ya'll, I have a Vizio E500-B1 that's almost 4 years old. I recently hooked up a Beam to it no problem and had no issues using the Roku remote to control the TV volume. Until this morning. I woke...

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