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Portable speakers

Get help with your Sonos Roam, and Sonos Move

1,573 Topics
7,899 Replies

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ratty

answered this question

ROAM Compatible with 1st Generation Sonos

If you mean can Roam join an S1 system then the answer’s no. Roam requires S2.

Ken_Griffiths

answered this question

Sonos Move 2 compatibility with video projector

If you want to use Bluetooth, as mentioned in your post, you would need to attach a Bluetooth TX to the Optical-out port and pair that with...

melvimbe

answered this question

hotel stay with a Move

Sonos products will not work on wifi networks that require a separate user name/password authentication or block peer to peer networking, am...

1573 Topics

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brookesrookContributor I

asked in Portable speakers

Sonos Roam & Windows 11 - Speaker Connected BT but no audio

I have a Sonos Roam and I am able to connect it to my Windows 11 PC and see that audio is being transmitted to it, however no audio comes out of the speaker. I have tried unpairing and re-pairing, a factory reset, etc… I confirmed that the issue is not the speaker itself, it connects to my Win10 laptop and my Pixel 7 (Android) via bluetooth with no issue. I’m also able to connect my Sony XM5 headphones via bluetooth and a cheap bluetooth speaker to my Win11 PC. I am able to stream audio to the Sonos speaker via the Sonos App but this is clunky and I just want to connect it via BT directly to my computer. I ended up contacting Sonos support who told me it must be a Windows issue so I reached out to Microsoft support and we confirmed the device is detected and the drivers are all setup correctly. Next I tried reaching out to ASUS to check and see if there was a driver update and they pointed me back to Sonos. I got into a remote session with Sonos support and they were unable to figure o

9 months ago

MavericContributor I

asked in Portable speakers

Airplay is "unable to connect to Sonos Roam" daily

Hey folks,I've got a Sonos Roam and I'm bumping into an issue. To connect it to Airplay, I have to go through the whole process of resetting the device. But here's the kicker: the very next day, that dreaded "unable to connect to Sonos Roam" message pops up again. Got any solutions before I think about making the switch to a HomePod?I’ve already tried everything on these posts: https://www.airplayguru.com/sonos-airplay-not-working Many thanks!

9 months ago

CubiContributor I

asked in Portable speakers

sonos roam

good afternoon.I have two sonos roam (stereo pair) that I play via wifi.I could connect a third sonos roam, I understand that it would no longer be stereo, but in mono.thank you

1 year ago

Mcq65Contributor I

asked in Portable speakers

Roam shows bluetooth connection, but get no sound from the speaker

Playing music on my Roam is a very frustrating hit and miss thing. Sometimes it works, but more often it doesn’t. Never had this problem with JBL bluetooth speakers. It works great on wi-fi, but not when travelling. It shows the connection on my phone and music is playing, but no sound comes out of speaker. I have turned off speaker and un paired and re paired in many different instances and still no go. I can’t figure out what I do differently when the music actually plays. I am using this only when not in my home with the wi fi connection. Anyone have similar issues? Have any fixes?

1 year ago

poulpoxContributor I

asked in Portable speakers

Sonos Move runs out of battery after 1h playing and charges in 10min

Hello Sonos lovers!I have had my Move for about 2.5 years now, and love it. I use it almost every day for 2-3h unplugged, then return it to its base. On occasional weekends, we use it fully for around 8h or so (maybe more?).However today for the first time, it started running consistently out of battery after about 1 to 1.5h playing. But what is weird is that after only about 10min on its charger base, it shows 100% battery, which makes me feels something is fishy. Last time I put it on charge today it literally went: 2% 7% 9% in about 2 min, then I looked again 5min later and it showed 100%. Surely it doesn't charge that fast. It's as if the system thinks the battery is empty when it is not!Anyone has advice/experience with this?Thanks!

1 year ago

RobEdeContributor I

posted in Portable speakers

Solutions Sauna Roam in Sauna (cheap solutions)

Simple Solutions Sauna Roam in Sauna: See picturesRequirements: PVC tube 80 mm with sealing cover and speaker cloth and air grille....... Temperature is barely higher than the outside temperature

1 year ago

paulmillerAvid Contributor I

asked in Portable speakers

The Roam is connected via the app to Wi-Fi,but the LED is blue

Every time I connect to the Roam using the Sonos app the LED turns blue on the Roam. Seems wrong? Seems the LED should be white on wi-fi, not blue.

1 year ago

Aaron RContributor I

asked in Portable speakers

connection issues. microphone light on

My Sonos Move will not connect to the wifi all of a sudden and the microphone light is on. I tried the reset instructions in the app with no luck.

1 year ago

SarahNHeadliner I

asked in Portable speakers

App does not seem to be showing battery usage

Hi,I think this might have happened since the latest update but now, when I use one of my battery portable devices off it's charger, the App seems to continuously show it's at 100%. Noticed it with one of my Roams, that I use a lot for listening to podcasts via Bluetooth from my phone. Will test another Roam just to make sure it's not specific to that device.Has anyone else noticed this? So, my other Roam has just now dropped down to show 99% so seems like an issue with the other one. I will try the other one again later to see if it continues to not communicate it's battery status to the App. Moderator edit: combined posts

1 year ago

CoconoutsContributor I

asked in Portable speakers

Sonos move and Wifi problem (again)

HelloI know this is a popular problem and while I ve tried many suggestions I still have havent solved it.I recently changed my wifi with a new modem router provided by my ISP. Now I am not able to connect to it, did the reconnect procedure on the app many times and it fails when connecting to the new wifi with error "Connection problem". The new wifi uses a single SSiD for both 2.4 and 5g channels. Not sure if this is related. I was able to reconnect all my devices on the new wifi (even some dumb AC controller device) but the move... Help appreciated!

1 year ago

andersmarcContributor III

asked in Portable speakers

sonos roam turns on wireless charger

So i noticed a really annoying feature between the wireless charger and the wired.When i turn off the Roam on wired, it stays power off, until i turn it on manually by touching, which is perfect, since it will not stand there and be standby for no reason when i dont want to use. Or until i unplug/plug in the device again.I bought the wireless charger since i thought it would be more stylish. What i noticed is that even if i manually turn off the roam on the back while in the charger, after some time if will flick back on by itself.Why does this happen on the wireless charger and not the wired?It is super annoying since i bought the wireless charger because it should be better for the battery, but if it just keeps powering it on by itself, then it doesn’t matter :/Any way to fix this, or is this just a stupid mechanism not possible to avoid with magnetic charger?

1 year ago

ishergContributor I

asked in Portable speakers

Roam not working. Totally unresponsive

My sonos roam appears in the app but says it is offline. I have tried everything to charge it and the orange light comes on when I connect it to usb-c. However even if I hold the reset for 15 seconds, 25 seconds, 5 seconds, the white light will not come on. Please help.

1 year ago

CamomilleContributor I

asked in Portable speakers

Touch command does not respond

Even though the switch is ON in the app, the speaker can not be control by toutching the button, only via the app. ??

1 year ago

TralfazContributor I

asked in Portable speakers

sonos move wont recharge after battery depletion

My sonos move wont recharge after battery depletion

1 year ago

juanfordContributor I

asked in Portable speakers

Touch control settings disabling physical buttons on Move

It seems a recent update has impacted the touch control functionality. It used to be that disabling touch controls would only impact the functionality that reacts to touch. Recently, however, when touch controls are disabled, you can no longer switch between Bluetooth and WIFI functionality. Is anyone else having this issue?

1 year ago

Gforce1Contributor I

asked in Portable speakers

Roam wont hold charge

Roam is permanently plugged in so always shows 100% batt. As soon as I unplug it and try to use it in another room it dies within 5 mins . . . Useless piece of kit . .

1 year ago

GianluigiContributor I

asked in Portable speakers

listening speakers in bluetooth mode

why can’t I listen to two speakers move in bluetooth mode at the same time?iphone usage as audio broadcasting system

1 year ago

Wilow1Contributor I

posted in Portable speakers

Can now simply play personal music library via app.

Finally after days & hours of trying to find a workaround regarding not being able to access my music library on my phone & tablet.Thanks to someone mentioning the App called HiFi Cast. Sorry did not get his name. But thanks heaps. Best answer!Downloaded the app. Opened the app & it showed my music library on my device.I then found some options by pressing the row of lines on the top left corner that showed one of them being my Sonos Play 5 which I pressed. Then I pressed the album I wanted to play & guess what. It works!I found this the most easiest & least time consuming than the other options of uploading music to clouds, Youtube music, Spotify etc. Trying to workout what a NAS drive is etc, etc I even figured out I could also plug in a bluetooth receiver into the 3.5 jack at the back of the speaker. But mine was a very cheap one which played the music but voice/singing was far too quiet. So I ordered a HiFi bluetooth receiver......... But looks like I may not n

1 year ago

tonyhenderson766Contributor I

asked in Portable speakers

Sonos Move Charger melted

Has anyone experienced the plastic around the pin melting on the Sonos Move charger. I am now unable to charge the speaker.

1 year ago

Nicole VContributor I

posted in Portable speakers

Sonos roam dead after not quite 2 years of use

My sonos roam just stopped in the middle of a song. It was on the charging base. Thought it was the base that was not working properly so I ordered a usb cable. I let the sonos charge long enough but was not able to turn it on after many attempts using the technician’s recommendations. I was offered a rebate on a new Sonos as long as I return the system no charge. However, since I am very disappointed in my purchase, I am not eager to buy another Sonos! This company was recommended to me by a friend, but I do not think they live up to expectations, mine anyway.

1 year ago

punchtownparryContributor I

posted in Portable speakers

A Sub in the form factor of a Move

SONOS should make a sub in the form factor of a move so you can move it around and pair with other speakers when you want a room to have some more bass Would be good to also be able to pair with two other moves for playing music outside etc

1 year ago

JidanielContributor I

asked in Portable speakers

move bluetooth stereo pairing

Both move’s connected to iPhone bluetooth, but only one plays. How do I stereo pair the two moves?

1 year ago

CMacGContributor I

asked in Portable speakers

Sonos Move isn’t very mobile

I have two networks that I ‘move’ between. One is a Netgear Orbi network, the other is just a home gateway provided by my ISP. Everything works fine at home, but I can’t seem to connect to my Orbi network with the Move. It fails when I attempt to connect to that network using the Sonos app. I called Sonos support, and while I appreciate that the Sonos system is a “very complicated system”, I’m having trouble understanding how my computer, phone, tablet, etc don’t seem to have any problems managing literally 100s of other networks, while the Move requires a factory reset if you want to ‘move’ it to another WiFI network. Oh, it’ll do Bluetooth fine, but if you want to stream directly from your network, so the music will keep playing when you walk too far from the speaker, you’ll have to do that within the confines of your home network. Otherwise, get used to factory resets, and other BS if you want to ‘move’ the Move around.Come on Sonos, this is a ridiculous limitation. When can we exp

1 year ago

Chris4SwissContributor I

asked in Portable speakers

move doesnt switch on

I used my Sonos on my trip to Italy. I Charge it with my HP latop charger. However now it doesnt turn on anymore. When plugged in - first the White light flashes twice and then the for Red lights of the battery Status turn on.Any Suggestion or hint?

1 year ago

BourbonManContributor I

asked in Portable speakers

Sonos Roam beeps same time every day - no alarms set

Hello - My Sonos Roam beeps (sounds like a voice assistant turning on), every day at 730 AM. when i go to the Sonos 2 app, and look at alarms in the main settings, nothing is set there. how do i get the unit to stop this with out unplugging

1 year ago

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