- - Info Hub
Groups
Support site
Release Radar

Community
Get help and assistance with your Sonos system
Portable speakers

Portable speakers

Get help with your Sonos Roam, and Sonos Move

1,182 Topics
6,713 Replies

When you subscribe we will email you when there is a new topic in this category

ratty

solved this question

ROAM Compatible with 1st Generation Sonos

If you mean can Roam join an S1 system then the answer’s no. Roam requires S2.

Ken_Griffiths

solved this question

Sonos Move 2 compatibility with video projector

If you want to use Bluetooth, as mentioned in your post, you would need to attach a Bluetooth TX to the Optical-out port and pair that with...

melvimbe

solved this question

hotel stay with a Move

Sonos products will not work on wifi networks that require a separate user name/password authentication or block peer to peer networking, am...

1182 Topics

Recently active

Most replies Most views Newest first

dewantContributor I

asked in Portable speakers

unable to pair two sonos roams together-

I recently purchased two Sonos roams with the intention of pairing them to play music in stereo.They are both set up in the wifi system, will play music separately and together on AirPlay but when I follow the directions on my Sonos iOS app to link them I receive a message that reads first “searching for nearby products, make sure they are powered on…and then “two compatible speakers are required to add a stereo pair. Make sure your products are powered on and connected to wi-fi”.Am I missing something that needs to be done? Any help gratefully accepted

1 year ago

BbeamishContributor I

asked in Portable speakers

FrankthedocContributor I

asked in Portable speakers

bluetooth connection

It seems that if I want to connect my Sonos roam to another device, I first have to forget the device on whichever device it was connected to previously before I can then connect to something else. If this is the case, it is most inconvenient. Means I have to remember which device I had it connected to, find that device, not just disconnect but forget device. Otherwise, unable to connect it to another device such as my iPhone or my iPad. Is this correct?

1 year ago

KingCrimsonFanContributor I

posted in Portable speakers

Connecting Plenue R to stereo paired Moves via bluetooth

Has anyone connected a Plenue R player to stereo paired Moves via bluetooth. It seems I can only connect to one speaker or the other. The player does not seem to recognize a paired set and stream to both. Is this just something wrong in how I set up the stereo pairing? Is there a way to make a bluetooth device recognize the pair as just one device? Any suggestions?

1 year ago

srcsplContributor I

posted in Portable speakers

Audio dropouts

Until my new Roam was delivered, I connected my Marley Stir It Up turntable via Bluetooth to my Move, and experienced reliable, excellent quality audio, with no audio problems whatsoever.Since receiving my new Roam, I have paired the Roam to the turntable, and use the Switch mode to connect to the Sonos network to pay the Bluetooth audio on the other Sonos speakers on my network (Beam, Move, and 2 x Symphonisk Lamp Speakers).The system works exactly as expected, but at random intervals I experience audio dropouts on one or more of the Sonos speakers. I have tested the system thoroughly using streaming media sources and do not experience any dropouts whatsoever.The Roam is within 1m of the turntable, so I’m confident the Bluetooth is not disconnecting, and the Wifi network is excellent in this small apartment. The problem only occurs when using the Roam to bring the Bluetooth audio source onto the Sonos network.Has anyone else experienced this problem?

1 year ago

Mikle1Contributor I

asked in Portable speakers

Sonos Move doesn't switch on

Hi, until last weekend Sonos move (a bit more than a year old) worked as it should. No it is dead silent, ie looks like battery is completely dead. Doesn't charge with USB C nor at the charging base. What should I do next?

1 year ago

Mr DramaContributor I

posted in Portable speakers

move losing charge

I enquired with sonos chat last Sunday about my new move losing charge very quickly. I wasn't 100% sure that I had switched it off rather than standby. So have turned it off for a week and confirmed that it has lost exactly 30% of its charge. Then standing by and woken up only to check charge twice in the last 7hrs today it has now dropped another 19%.-So last Sunday it was turned off with 100%.-7 days later it was 70% when turned on for the first time.-It has then dropped to 51% in standby for 7hrs with the microphone off (turned off last Sunday as a suggestion in the chat) -the wifi modem is about 7m away from this speaker Surely this is not right!!??(As usual there is no one to chat with when you want)

1 year ago

Wingnut52Contributor I

posted in Portable speakers

roam shows in the app as not connected

I am having an issue with my Sonos roam speaker. The battery ran flat after which it would not connect to the app, so I did a factory reset reconnected to the app connected to Wi-Fi but currently the device appears as not connected. I am having an issue with my Sonos roam speaker. The battery ran flat after which it would not connect to the app, so I did a factory reset reconnected to the app connected to Wi-Fi but currently the device appears as not connected. I have tried to connect it to the app however, after repeated attempts, shutting it down starting it up. Turning off the router dancing on my head for six minutes. It continues to not connect to the Sonos app. Ironically, now the device doesn’t appear to turn off even when I hold the off button down for 10 to 20 minutes.

1 year ago

YanivGContributor I

posted in Portable speakers

sonos works - onkyo TX NR656

Hello how can I connect my Sonos move with onkyo TX NR656?Thanks

1 year ago

delexaContributor I

asked in Portable speakers

Sonos Roam and Airplay

Hi,Do you have problems with Airplay with stutters on Roam right after turning it on?Let’s say we have 4 states:1 - when Roam is tuned on and available in network and it’s the only state that allows to play music2 - when Roam completely turned off, after 12 second press on the back button3 - when Roam is in sleep mode, after press on back button4 - low power mode after several minutes on inactivity when WIFI POWER SAVE setting is on.So, transferring from state 1 to 2 and back to 1 (1->2->1) enables stutters. Then transferring from 1 to 3 and back to 1 (1>3>1) n amount of times fixes that.I spoke with Sonos Support and got replacement. The new Roam that I received has exactly the same problem. I tried in different networks with different routers and result is the same.

1 year ago

MelbourneChrisContributor I

asked in Portable speakers

Sonos Move Damaged top

Hi Sonos Group. I dropped my sonos move and the top is cracked is there a way of getting it replaced / repaired. ThnaksChirs

1 year ago

markskiContributor I

asked in Portable speakers

turning off call priority on Sonos roam

Hi there. I would like to stop outgoing/incoming calls taking priority when playing music through my Sonos roam speaker. I’ve tried various settings on my phone to no avail. Can anyone help please? ps: title should read sonos roam.

1 year ago

pacContributor II

asked in Portable speakers

Roam won;t power on

Sonos Roam is normally charged using its dedicated Sonos Qi base.It currently won’t power on. It shows in the app as being “powered off”. No lights are on.If I put it onto a hard wire charger it shows a solid orange charging light. That light does not go off as long as the charging cable is connected. Once I take it off the cable and back onto its charging base, all lights go out.I’ve looked at other posts on this site, and have done all the “reboot” activities (i.e. hold power button for 20+ seconds, etc). Nothing happens.So no matter what I attempt it looks dead. Unit is under 2 years old. Any ideas on how to re-power it anyone??

1 year ago

Jeff.W.Contributor I

posted in Portable speakers

Sonos Roam bluetooth always Drops!

1 year ago

Jw121Contributor I

asked in Portable speakers

multiple roam connections

Is it possible to play through more than one roam speaker at the same time?

1 year ago

DaltonsContributor I

asked in Portable speakers

sonos roam configuration on hotel wifi

Bought a roam on holiday but can not configure on Hotel wifi so can not use it. Can i Get it to play on Bluetooth without configure to app ? Can it be configure over cellphone 4g ? Without wifi ? Im on holliday now and can not use The device

1 year ago

KrummbumContributor I

asked in Portable speakers

Wired Network + Roam

So I set up my Sonos with a wired network, but am curious if the Roam, which is still listed as wireless as expected, is it wireless to the Sonos network or is it connected my general wi-fi network. Thanks!

1 year ago

Cooney01Contributor I

asked in Portable speakers

Sonos Roam Airplay Wont Resume After Pausing

After pausing the Sonos Roam while using Airplay, the speaker refuses to resume once play button is pressed yet still shows the speaker is connected over airplay/wifi. Have seen several community discussions about this yet no answer. Please help Sonos this is insanely frustrating. Having to disconnect and reconnect is not how the speaker should work.

1 year ago

Martinpn81Contributor I

asked in Portable speakers

Spotify Connect and Sonos Roam issue

Hi I have trouble using my Spotify account with 1 specific Sonos speaker.I have several Sonos products (2 Play5’s, 4 Play 1’s, Playbar and Sonos Roam). From my Spotify app or Sonos app I can start music from Spotify on all Speaker, but the Sonos Roam. This issue just started recently. If I try to start a Spotify playlist through the Sonos app on Sonos Roam it returns message “Spotify lost connection” (loosely translated from Danish). It works if I start on all other speakers.If I use the Spotify I app – I can see all my speakers, the Sonos Roam included, as Spotify connect. Again I can start music on all speakers, but the Sonos Roam. If I choose that, it just try to start the music, but silently loose the connection/give up.This happens regardless if I just my Samsung Android Phone, Apple iPad or Macbooc. Each with both the Sonos App and Spotify app.But here’s the kicker: If I use e.g. my wifes Spotify account, it work flawless in both the Sonos app and Spotify app. The issue only pers

1 year ago

ti33erTrending Lyricist I

asked in Portable speakers

Feature Request SONOS MOVE Stereo - disbanding Stereo after Bluetooth problem

Hi SONOS Support We’ve got two MOVE Speakers set up in Stereo in our bedroom. We sporadically put one of these MOVE Speakers into Bluetooth mode so it can pair with the FireTV Stick, which works great - the problem, which is repeatable, when you put it back to WiFi mode it drops the Stereo pairing (name and everything related to the pair) it had with the other MOVE and needs to be set up all over again; which is very frustrating. Please can this be addressed, it doesn’t make sense that it should do this once back on the same WiFi it came from…few people are going to be moving the charger all over the place… Thank you

1 year ago

EmzanoodleContributor I

asked in Portable speakers

Turning off Mic light on Roam

Hi alli was wondering if it is possible to have the mic activated on Roam without having the light on? I purchased it as a replacement for an Amazon Echo Dot in my bedroom, which controls lighting etc. But even though the light is small, I find it irritating at night. Thanks!

1 year ago

TipsEZContributor I

asked in Portable speakers

No Ok handshake during bluetooth pairing

Trying to pair my Move to a Bluetooth transmitter I grabbed off Amazon. The transmitter doesn't have a screen or OK button. Is there anyway to get the Move to pair without the confirmation handshake that the other device sees it?

1 year ago

AdonisSJContributor I

asked in Portable speakers

Why does my Roam keep switching back to its old room after I moved it to a new room in the app?

Hello Brain Trust,I physically replaced the Roam I had in my kitchen with a One and in the app I switched the room for the Roam from “Kitchen” to “Sonos Roam”.My issue is every day or two my Roam reverts back to the old room “Kitchen”.I tried removing the device, re-adding it to my system, and I even factory reset the device with no luck.Has anyone else had this issue or can someone provide guidance on how I can prevent my Roam from reverting back to it’s old room name?Thanks,AJ

1 year ago

Page 24 / 48

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Login to the community

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.