Sonos service interruptions on the East Coast

  • 16 October 2015
  • 4 replies
  • 1980 views

Userlevel 7
Badge +26
  • Community Manager
  • 11304 replies
Please be aware that you may experience problems reaching the Sonos website, authorizing music services, or using other Sonos product services due to the present Internet disruptions on the East Coast. The team is hard at work investigating this issue and working toward a resolution.

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4 replies

Userlevel 7
Badge +26
We're getting word that these internet disruptions have been resolved on the East Coast and service should be restored. Let us know if you run into further issues.
Userlevel 2
I can't access any music services here in California. Is this a related issue?
Userlevel 7
Badge +26
I can't access any music services here in California. Is this a related issue?

Nope, that should be entirely unrelated. Can you play any online radio stations on your system either? if not, likely your players aren't getting access to the internet through the network. I'd suggest starting a new thread detailing what you're seeing and what your setup looks like.

Thanks
Userlevel 2
Seems to be working now, didn't really touch anything. Odd.