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Music services and sources

Find more information on which music services work with Sonos, playing from your music library, or using AirPlay 2 with Sonos.

  • 7,688 Topics
  • 49,726 Replies
burtelson1
burtelson1
started this topic

SiriusXM Xtra Channels

Does Sonos have any information on whether they will be adding these Xtra channels to the SiriusXM music service app? Sirius has just releas...
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charliedid
started this topic

Music Streaming for Business

Hi Is there a suggestion and or a list for legal music streaming services available for my coffee shop?
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7688 Topics

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ShepardEContributor I
posted in Music services and sources

Sonos app won't let me change my Apple password. So I can't use apple music.

I changed my password on my Apple Music account.  It works on all devices. Sonos app asks if I wan’t to “reauthorize” I say Yes.  There’s no place on the Sonos App to enter the new password. So reauthorize fails.  And I am stuck in an infinite loop. I see that Sonos owners have been asking Sonos to fix this for 2 years.  I don’t see any solution in Sonos’ support boards.  Is Sonos ignoring this on purpose because Sonos has it’s own music service?Are they willing to loose thousands of customers?What can be done about this? 

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G
23 hours ago
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PrestonTContributor I
asked in Music services and sources

Genres in music library don't change

Hi everyone,Since many of my albums are poorly categorized by Genre, I went in and manually changed them in Windows Music Player. But when I update the music library for Sonos, anything previously uploaded keeps the original genre name, regardless of what it shows in the player. It does this even if I re-import the entire library. Any idea why this happens and what I could try?

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1 day ago
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BrinnerContributor I
posted in Music services and sources

Missing radio station

Krautrock world radio is suddenly missing from all providers.Always been available. Any reason for this?The station is still on air 

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2 days ago
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DaDDHeadliner I
asked in Music services and sources

SiriusXM browse music error

This morning the SiriusXM alarms did not work.  When trying to browse the SiriusXM Canada channels it errors out with Sorry something went wrong please try again. I can get to a channel via Recently played. diagnostic # 1121686035 

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Airgetlam
2 days ago
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DrBobsSonoContributor I
posted in Music services and sources

RECURRING - Not Fixed -APPLE MUSIC UNABLE TO BROWSE

Cory, This is still a vexxing issue.  Uninstalled, rebooted, you name it, we have tried them all and it is still a recurring issue. Apple Music will not sync and work with our Sonos. Is the reason known?  Is it fixable at the user level? thx

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Ken_Griffiths
4 days ago
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loveydoveyContributor I
posted in Music services and sources

Playback Speed for Podcasts

I use PocketCast to listen to podcasts. On the PocketCast app I set playback speed to 2x. But when I connect it to Sonos it only plays back at regular speed. How can I make the Sonos play it back at a faster speed?

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Airgetlam
4 days ago
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Dave...Contributor I
asked in Music services and sources

Unable to stream anything from Absolute Radio

I have been streaming Absolute Radio for years and two days ago it stopped streaming.The error message is: “Unable to browse music - there was a problem connecting to Absolute Radio” Can anyone confirm this or is it just me? 

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D
4 days ago
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JeanneJolyContributor I
asked in Music services and sources

radio classique mène sur radio classique

Lorsqu’on écoute radio classique, nous sommes sur le canal de radio classique québec.On a tenté pour voir d’écouter radio classique québec et cette radio envoie bien sur radio classique quebec.Bref, qu’on choississe radio classique ou radio classique quebec, on écoute la même radio qui est radio classique quebec.Pourriez-vous résoudre ce point?

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Ken_Griffiths
4 days ago
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thegraduateContributor I
asked in Music services and sources

Soundcloud Link Code

I am trying to link my Soundcloud account to Sonos (since there is no appleplay feature with Soundcloud). When I go to authorize the Sonos use, i get an error message: ‘the link code you entered is not valid’ How do I get a link code and/or why am I receiving this message?

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Airgetlam
4 days ago
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bjw10Avid Contributor I
posted in Music services and sources

Sonos Music Library on Move via Bluetooth

I know I should probably direct this question elsewhere, but thought I stood a better chance of getting a sensible response from this support community.I have a 38Gb approx Sonos Music Library that comprises a mix of .wma and .m4a files.  Occasionally I would like to play this same music on my Sonos Move (and maybe AirPods, too) via the iPhone/AirPlay in the garden where i have no wifi signal.  The problem is this requires loading the music into Apple Music, which I am happy to do, since there is plenty of spare memory on the iPhone.  Unfortunately, all of the .m4a files import into Music with no problem as you’d expect, but not the .wma files (thanks a bunch Apple!).I have looked at various file converters to convert the .wma files to .m4a, but they are quite laborious and then do not do a good job of converting the Track and Album art.Any ideas as to the easiest way to sync the 2 libraries to ensure all album info exists in both places? 

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J
5 days ago
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SunGoingDownContributor II
asked in Music services and sources

Play Sonos App in Car?

Hi,I’m sure it’s been asked before but can’t find the answer… How can I use the Sonos app on my phone to connect to my car speakers via Apple Car play? Thanks!

3
S
6 days ago
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Thewizard2000Avid Contributor III
asked in Music services and sources

cannot cast from youtube premium app... ?

Since we cannot play youtube if we are not premium, i purchase the youtube premium specialy for sonos… Now why i cannot cast directly from youtube premium app like amazon music, spotify, tidal etc…  

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jgatie
7 days ago
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Jools86Contributor I
posted in Music services and sources

unable to browse music - Apple music on android

I have swapped to an android and Sonos refuses to recognise my Apple music account. I get an "unable to browse music and. Constant reauthorise messages". This is infuriating, SoundCloud works fine. 

2
J
7 days ago
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andypower21Contributor I
asked in Music services and sources

Apple Music "Unable to browse music"

Hi All. Since the Apple Music outage a few days ago I just get the message “Unable to browse music” when trying yo use Apple Music.  I have removed and reloaded the account, reauthorised it etc to no avail.  I have a family account and I did notice that my partners library was working fine which seemed odd. Its becoming a pain now as not all of my set u is Airpaty compatible so fiddling about to link things isn't very user friendly ! I see this seems to have happened over the years but wondered if anyone had a resolution to this ?

119
J
7 days ago
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steve tyreeContributor I
asked in Music services and sources

BBC Sounds

Hi I can’t find BBC sounds as a music service. Why is this, I’m in the UK

2
R
9 days ago
Greg Shamu
Greg ShamuContributor I
posted in Music services and sources

sorting music of selected artist in apple music

Hey Sonos users!  I am writing for the first time and with some fear whether it is a lack of functionality or my inability, but choosing a new artist in apple music that I do not know, it is difficult for me to choose the album that I could choose.  the chronology of the release of the records would be helpful.  what do you think about my problem? Greg (a satisfied user of a 12-element sonos system) 

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Airgetlam
11 days ago
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phmkingstonTrending Lyricist I
posted in Music services and sources

Apple Music Service no longer working after Sonos update 14.12

Have been using Apple Music Service thru the SONOS app (S2) on my Android phone without issues (for many years). Yesterday my Sonos updated to latest software (14.12) and now I am unable to browse any content in Apple Music. Removing and resinstalling the service fails to resolve the issue - It gets stuck in a cycle of continuously requesting the service be reauthorized. Called Sonos and had 2 very frustrating calls. First support agent told me it was an Apple problem and to call Apple. I think everyone could predict how that would turn out! Apple verified my account and confirmed I could access their service thru the Apple Music App. There was nothing on their end they could address. Called Sonos back and went thru the same painful process only to eventually be told it is a known issue on Android devices - Really it took an hour and a half of my time for Sonos to then admit that! No solution. No ability to roll back the update. I was provided a case ID, but when I asked for a Ticket n

13
P
11 days ago
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DGHBContributor II
asked in Music services and sources

An unexpected error occurred while importing playlists

I receive this error message (“Music Library Problem”) every morning.As I have done nothing to my system, other than update the SONOS software, it can only be an issue with that update.I have several speakers dotted around the house and my music library which SONOS accesses is on my  2020 iMac, running 12.3.1 (Monterey)I read that it has been a topic for some time and there are many “try this”, “try that”.Is there a definitive fix from SONOS?Thank you

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D
11 days ago
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manokarthickContributor I
asked in Music services and sources

Custom URL not streaming from Sonos

Hi, I am trying to add the following custom URL to sonos and stream but its not working.I can play using this URL on Chrome or in VLC player.As per VLC this MPEG AAC Audio (mp4a), 44.1Khz, 32 bits per sample.Is this stream not supported?Here is the URL - https://tamil.crabdance.com:8002/4

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James L.
11 days ago
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CatStackContributor I
asked in Music services and sources

Added YouTube Music to the app and it says "No Selections Available". Why? My YT account is fine and verified twice now.

So I have installed Sonos app twice now.  Setting up my new Move took over an hour because the app refused to believe my router was actually functioning (another story, but relevant as the app gives misleading info a lot). Anyway, then I go onto adding services and all goes well until my paid YouTube Music account is added.  I added it twice (using the whole code paste in and authorizing my Google account) and it went through each time.  YouTube was successfully added.  But whenever I go into YouTube Music from Sonos, it say “No Selections are Available”.  Like why???????  I go onto Youtube and verify I have hundreds of playlists.  All my other services work. And before someone answers from a Customer Service script and tells me to reinstall everything and reboot my router...no.  Just no.  I want actual advice about why Sonos is not reaching youTube.  Is there a setting in YouTube or is the app just that flawed where I can look forward to playing YouTube via Bluetooth only?  This is wh

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13 days ago
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chielboogaardContributor I
asked in Music services and sources

Spotify connect not working after update to sonos version 14.12

Hi All, Currently I’m managing about 6 or 7 sonos systems and they all have the same issue after the latest update.A lot of users use the spotify connect function that is in spotify to play music on the sonos systems. But since the last update this broke.I tested if it was the update by adding a speaker that was not yet updated which still had the feature. I updated that speaker after confirming it worked. And after update it bricked spotify connect again. Is there a solution? or is this a known issue? Kind regards, Chiel

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C
13 days ago
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gilkesjmContributor I
posted in Music services and sources

apple music missing from search results

Hello, it appears the Apple Music search issue has resurfaced? Or am I the only one having this issue?

7
L
15 days ago
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DOaH73Contributor I
posted in Music services and sources

Browsing app for music

Hi there, I've had my Beam for 6 months or so, love it, but when searching for music to play thru the app that I have in folders on my phone it doesn't have a search function for actual folders. I find there's no real organisation when my files show up also, it's not alphabetical or date order and I can never find stuff I want to play. The app just seems to randomly list my music, is Sonos going to add this feature or can I do something to make searching for music easier?Cheers

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buzz
15 days ago
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jstromberg256Contributor I
asked in Music services and sources

Sonos Port + Atmos

Does anyone know if the Sonos Port supports Atmos playback through TIDAL? TIDAL + Atmos reference: Dolby Atmos Music – TIDAL Thank you!

2
J
16 days ago
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DaDDHeadliner I
asked in Music services and sources

Sirius connection down

SiriusXM Canada went offline completely a while ago today. App, web streaming and sonos. SiriusXM app and web streaming came back but Sonos app “unable to connect “ now.  D#1955638191 

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Airgetlam
17 days ago

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