We have 4 Sonos Play 1s which used to work great, but when we switched our router to Orbi we haven't been able to listen to anything consistently. Sometimes I can get a song to start from TuneIn or Spotify, but it will stop unexpectedly. Most of the time it says "unable to add songs to queue" or "unable to listen to radio station", etc. I've rebooted everything and am getting very frustrated. My diagnostic number is 1624677950.