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Unable to play anything

  • 16 August 2018
  • 1 reply
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Hi
I have submitted diagnostic, no. 1427295104

Im unable to play, Tunein, Spotify or any other services.
I can play from my NAS

Can you help?
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Best answer by Jeff S 22 August 2018, 21:41

Hi
I have submitted diagnostic, no. 1427295104

Im unable to play, Tunein, Spotify or any other services.
I can play from my NAS

Can you help?


Hi jjlp,

Thanks for sending in the report. Your system is getting hit with a bit of wireless interference from a nearby signal that seems to be coming from a HP printer. It may help to change the wireless channel on your network to 6 or 11, which are less crowded.
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Userlevel 7
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Hi
I have submitted diagnostic, no. 1427295104

Im unable to play, Tunein, Spotify or any other services.
I can play from my NAS

Can you help?


Hi jjlp,

Thanks for sending in the report. Your system is getting hit with a bit of wireless interference from a nearby signal that seems to be coming from a HP printer. It may help to change the wireless channel on your network to 6 or 11, which are less crowded.