Question

unable to add music file

  • 13 October 2019
  • 1 reply
  • 60 views

Getting “the computer refused to let Sonos connect to it”. When trying to add music library. Firewall settings correct. No other computers on network. How do I fix?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

  • What kind of computer is it?
  • What operating system and version number are you running?
  • Have you submitedt a system diagnostic and contacted Sonos Support to discuss it?
  • Why do you say it's not a firewall issue?
  • Do you have any virus protection programs running?
  • What version of the Sonos controller application are you running?
  • Which Sonos speakers do you have, and how are they connected to your LAN?