U Turn Orbit Buzz & sounds Flat

  • 24 January 2018
  • 1 reply

Hello, just got my Sonos Play 5. I have a U Turn Orbit without pre amp. I went ahead and ordered the External Pluto phono pre amp. I got everything hooked up tonight and was underwhelmed by the sound. It sounds extremely flat. There is also a noticeable buzz/hum when no music is playing. Any thoughts on this???

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1 reply

Userlevel 7
Badge +19
Hello there, mtcross70. Thanks for posting and welcome to the Community. In most cases where you can hear an audible buzz when playing from a turntable, the first thing I test is another source. This tests if you plug in a different source into Sonos if the issues persist. If so, try a different Line-in cable. If you've tried both a different source and new cables, you may need to give our support technicians a call to get a closer look at what we are using to bring the turntable into Sonos.