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Tired Of Waiting For Google home Integration



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Userlevel 3
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Outside of that I'm sure there will be some disappointments and concessions - like not being able to group Sonos players via voice commands or only being able to control volume on the entire group or one player instead of specifying which zone you want to change or being limited in the sources of music that can be accessed via voice commands, etc. But those should come with time.

As someone who impatiently waited for Echo integration, faced disappointments, has a "well established Sonos ecosystem," and is looking to switch from Echo to Home, I'll tell you what issue is worse than the disappointments:

Ducking.

With the Sonos skill, asking Alexa anything causes all Sonos devices in the house to go quiet while she listens. If I say "Alexa" near the Echo Dot in my kitchen, my wife watching TV in another part of the house using a Playbar gets interrupted. If my son is studying up in his room with mellow music in the background, he gets interrupted.

This is a total deal-breaker and not simply a disappointment. I have faith Home won't have the issue. Hopefully. Fingers crossed.


Oh wow... Yeah, that's pretty bad and certainly a near deal breaker at best!
Userlevel 7
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They barely made the 2017 deadline for Alexa. This isn't easy stuff. And before blame Sonos on that - every other company doing this type integration also had to release limited ability Alexa integration as well while continue work on (I guess others are still working on - we know Sonos is).

I imagine since they haven't backed down on 2018 date - we will see this year some type of limited ability beta like we have seen with Alexa.
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I just think it's that:
https://www.technewsworld.com/story/85561.html

New APIs, they were too short with what they had before. Controling audio in different rooms, different volumes, different sources isn't that easy to do. You need proper APIs that are well implemented.
Sonos just added IFTTT...as least you can now say "Ok google, turn off the music" when you leave home.

I'm confident they will come up with something good by the end of the year.
Then yes, we've been waiting for too long and Sonos is pretty lucky they have good installed based and the competition is not close.
Once Google and Sonos get this working, it will be pretty slick. The Home Hub mates nicely cosmetically with Sonos, hopefully the technical mating will be as seamless.

Does the google hub show album covers from google play music.....I guess it must.....
What do you use it mostly for?
Does it sound better than the home?


I have it defaulted to play music on a Chromecast Audio into much higher quality speakers, wouldn’t really use this or the Home for music. The beauty is that, just like the old CR-100/200, it will control and display what’s playing on ANY device in the Google ecosystem in your home. Hopefully that will include Sonos speakers VERY SOON, Sonos...

“Hey Google, show Miles Davis albums!”

Userlevel 7
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Another survey from sonos today, hopefully to collect more beta testers for google assistant.🆒
Userlevel 7
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"At the end of the day, they are used for playing music and doing timers and that's it"
Err no, a lot more than that, house thermostats, security cameras, light bulbs, photos on tv , Netflix, chromecast etc

"It is our job to tell them hey, you can do that and it will sound better"
Better than a google max is debateable....2nd generation google speakers may solve that one.

"it will be open to all the services so you aren't just trapped in one ecosystem."
Sonos can offer amazon music on top, who wants that with google play music on offer.....
I'm not really sure what to take from that "interview" with Spence to be honest.

What I WANT to take away from it is that the Google Assistant integration will be tighter than what we see with Alexa and will therefor be worth the wait.


I'm thinking he means to say that the platform, the framework of Google is better than that of Alexa's. Better in the sense that is more flexible and easier to add features 'the right way' without coding in ways that are in-elegant or that require you to break existing features in order to get it to work. I've seen this sort of thing happen before, where a system is written in such a way to do the original task(s) it was created for well, but not with future features kept in mind. That's often thought of as a necessity in order to get the development done and available as quick as possible.

So, I'm seeing this to mean that the Google integration might not necessarily come with more/better features than the Alexa integration initially, but that the integration will make future features much quicker and easier to do in the future.

But the statement is kind of vague and open to lots of interpretations.


I still feel like Sonos is always on the defensive though. Kind-of always a half step behind and instead of fighting to catch up they start playing defense.


They have to operate under different conditions, different resources than others. I have little doubt that the minis and dots were sold at a lose, or the very least, needed to be sold at very high volumes in order to make a profit. Google and Amazon get away with this as they have customer name recognition, can afford to take big losses, and since the devices are gateways into their ecosystem where they can make money off of you in other ways. Sonos doesn't have this.


I can't quite wrap my head around the comments of seeing Google home mini's as stepping stones to Sonos. I think that's just wishful thinking more than anything. I see Google Home mini's as access points to control my Sonos system (once they get the integration working) but that's only because I already have a robust Sonos ecosystem. Unless they REALLY provide something awesome with Google Assistant integration then I suspect most folks will just opt for adding more Google Home products to their house instead of migrating to Sonos.


I agree that the dots/minis are stepping stones to buy more robust sound systems. If people are satisfied with that level of audio, then they never would buy Sonos anyway. If they are now interested in what a better sound system can do, then they are now potential Sonos customers that never would have looked at Sonos before. However, that does not mean that they are going to buy Sonos instead of all the other possibilities in that are in the space. Sonos has an advantage, IMO, with it's robust multiroom, music sources, HT integrations, stereo pairing, etc. However, those things won't matter to all customers, who may instead choose with a name brand they trust or had good experiences with in the past, etc.
I was one of the 'waiters'. Between the mighty Google and Amazon, you chose Alexa Integration??? Seriously - what were you thinking ? I looked at Onkyo G3 (Google Assistant) as sound quality is important but thought - no I'll wait for the Sonos Google integration... for a year... Guess what I just bought? Google Max. No doubt this will be a familiar story. Google just produced a speaker that gives the SONOS 5 a run for its money and believe me, I'm fussy on sound quality. Just buy the Google Max - you won't be disappointed, and it works with Google Assistant, like a charm!
I'd have gone down the SONOS route but I'm sick of waiting.
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I was one of the 'waiters'. Between the mighty Google and Amazon, you chose Alexa Integration??? Seriously - what were you thinking ? I looked at Onkyo G3 (Google Assistant) as sound quality is important but thought - no I'll wait for the Sonos Google integration... for a year... Guess what I just bought? Google Max. No doubt this will be a familiar story. Google just produced a speaker that gives the SONOS 5 a run for its money and believe me, I'm fussy on sound quality. Just buy the Google Max - you won't be disappointed, and it works with Google Assistant, like a charm!
I'd have gone down the SONOS route but I'm sick of waiting.


If I weren't so heavily invested in Sonos already (with 12 zones spread throughout my house) I'd definitely be going through Google Max route. Sonos will ultimately be the better, more robust solution (hopefully) but they are playing catch up right now... And not making up a lot of ground.

So... I'm still waiting.
All of these comments aside, and the frustration of not having Google home integration available, you can't take away from the fact that the products are excellent, and the service and support of Sonos, the company, outstanding. Okay, everything isn't available... now. But it will be. I have had Sonos for close to 10 years and have it installed in three different locations. I'm not about to let a small setback like Google home integration diminish my enjoyment of excellent products. I'm just using Alexa for my two Sonos Ones until Google becomes available. And I wouldn't describe myself as patient!
All of these comments aside, and the frustration of not having Google home integration available, you can't take away from the fact that the products are excellent, and the service and support of Sonos, the company, outstanding. Okay, everything isn't available... now. But it will be. I have had Sonos for close to 10 years and have it installed in three different locations. I'm not about to let a small setback like Google home integration diminish my enjoyment of excellent products. I'm just using Alexa for my two Sonos Ones until Google becomes available. And I wouldn't describe myself as patient!

Glad to hear your shares in Sonos are still providing great dividends! However for the average Joe Smoe like me who invested in a promise from Sonos that they have not produced, (and please no-one quote any end of 2018 at me, as it is an ongoing stalling tactic, that much now seems obvious and frankly I was hoping to buy more compatible Google devices in Black Friday sales to compliment my 4 Sonos One's.) it is nothing short of immoral and frankly approaching mis-selling and false advertising of the first degree. If a tech company sells tech on the basis of it having a specific feature, in a specific time frame and they don't produce the goods then frankly that is at the least a huge breach of trust. Analogies about Turkeys or speculation on what time of year they alluded or didn't allude to aside, the undeniable truth is that they have either mislead, or promised functionality out of their capabilities to deliver in the time frame they themselves stated, and in doing so have taken advantage of both loyal and new customers with unfulfilled promises, Sonos should be hanging their heads in shame!!!
Well hear we go guys for anyone that anyone that hasn't seen it yet, the news we didnt want but were expecting!

https://blog.sonos.com/en/google-assistant-update/

How do I go about getting a refund Sonos?

Glad to hear your shares in Sonos are still providing great dividends!


In the short history that Sonos has been a public company, they have never released any dividends. I'd be surprised if dividends happen for years to come.


However for the average Joe Smoe like me who invested in a promise from Sonos that they have not produced, (and please no-one quote any end of 2018 at me, as it is an ongoing stalling tactic, that much now seems obvious and frankly I was hoping to buy more compatible Google devices in Black Friday sales to compliment my 4 Sonos One's.) it is nothing short of immoral and frankly approaching mis-selling and false advertising of the first degree.


Nothing's stopping you from buying more Google devices. And disappointment and frustration is quite understandable, but I don't see any basis for an acquisition of immorality. With that line of thinking, a company could never provide any sort of release date, whether exact, estimate, or planned, since they would be opening themselves up to lawsuit if they missed the date for whatever reason.


If a tech company sells tech on the basis of it having a specific feature, in a specific time frame and they don't produce the goods then frankly that is at the least a huge breach of trust.


This I can kind of agree with. I wouldn't use that language, but when a company does not deliver a feature when they said they would, a customer can't assume they will deliver the next feature on time either. This is one of the reasons why Sonos rarely gives out release dates for features or products until most of the risk has bee eliminated.,,, much to the frustration of a lot of customers.

Personally, regardless of company track record, I wouldn't buy any product for the features it's going to have instead of the features it has now. Why not just wait until it is the product you want?


Analogies about Turkeys or speculation on what time of year they alluded or didn't allude to aside, the undeniable truth is that they have either mislead, or promised functionality out of their capabilities to deliver in the time frame they themselves stated, and in doing so have taken advantage of both loyal and new customers with unfulfilled promises, Sonos should be hanging their heads in shame!!!


I suppose you can believe whatever you want about why there is a delay or what Sonos intentions were by announcing a 2018 release. I see no reason to believe there was any intention to take advantage of customers.
Userlevel 7
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That news is 14days old!!
Here's some of my better conspiracy theories:-
Maybe it is google dragging their feet, costing sonos sale over black Friday & xmas.
Maybe they didn't like the threat of a denon like court case and are playing a long game.
Maybe sonos made the wrong staff redundant and are short of good engineers.

Please add your own:-


Please add your own:-


Please don't! :8


You think it might get us blacklisted for the beta ? ??


The poster I quoted has a long history of firing out absurd conspiracy theories, even after they have been repeatedly debunked.
I've given in for now & swapped 2 of my Sonos 1s for these
https://www.hughes.co.uk/product/audio/hifi-and-speakers/multiroom-audio/onkyo/vcgx30w

They sound superb & seamless Google Assistant built in. Bargain at the moment
I too am waiting for Google integration and am disappointed that they aren't even giving a better target than "2019". How about let's narrow that down to a quarter (IE: Q1 2019).


Well, I'm guessing they don't want to further disappoint customers if they end up having to miss a date a second time. Based on the blog post, they'll lock down a date when they have more control of unknown variables.


Expectations are high as they should be. Sonos is not cheap. It sounds like they need a good project manager in house :D:D


Even a good project manager can't always prevent delays. I'm sure Apple had a good PM on their Homepod, yet that was delayed several months, and was not released with all the features promised. Amazon announced several new echo/alexa related products back in Sept. Quite a few of them are not yet released, and I can't imagine Amazon didn't want them on the virtual shelves for the Christmas season.
Userlevel 7
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Are you on the beta program or have IFTTT set up?....my only guesses.
Userlevel 3
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Exciting!
One can assume the initial delay was due to issues in doing the implementation. If it were me, I'd not want to commit to a new date until I was ready to release. Which means all the way through beta, if there is one. I'm sure that the marketing and forum folks want to announce as soon as possible, but the engineers and management wont let them.
Userlevel 7
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Yes - again what does that have to do with anything.

If someone wants google Home support right now they have two choices. They can wire a google device to a Sonos input (effectively making it a speaker for Google Home - as you keep describing for some reason)

or

they can run a server program called Yonomi to communicate between the two and allow Google Home to control Sonos (https://www.androidpolice.com/2018/01/14/can-now-control-sonos-speakers-google-home-yonomi/)

else

wait until later this year when Sonos will release its Google Home Skill which will allow google home devices to natively control Sonos speakers (a lot like yonomi will do now running as independent server).
Userlevel 7
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well said shoturtle

I'm still confused as to why he thinks Sonos is trying to get more money out of him by giving his 10 year old system a free upgrade to Google Home (that never existed until a few years ago).
Userlevel 5
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You can't go wrong having a Play:5. That's why I always tell people they should start out with a Play:5. Great speaker and gives you an input so that your pretty future proof if anything comes along you need to input.

Yup, play 5 is the only speaker that works great as a stand alone, play 1 and one, and play3 works better paired.