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Tired Of Waiting For Google home Integration



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All of these comments aside, and the frustration of not having Google home integration available, you can't take away from the fact that the products are excellent, and the service and support of Sonos, the company, outstanding. Okay, everything isn't available... now. But it will be. I have had Sonos for close to 10 years and have it installed in three different locations. I'm not about to let a small setback like Google home integration diminish my enjoyment of excellent products. I'm just using Alexa for my two Sonos Ones until Google becomes available. And I wouldn't describe myself as patient!
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I was one of the 'waiters'. Between the mighty Google and Amazon, you chose Alexa Integration??? Seriously - what were you thinking ? I looked at Onkyo G3 (Google Assistant) as sound quality is important but thought - no I'll wait for the Sonos Google integration... for a year... Guess what I just bought? Google Max. No doubt this will be a familiar story. Google just produced a speaker that gives the SONOS 5 a run for its money and believe me, I'm fussy on sound quality. Just buy the Google Max - you won't be disappointed, and it works with Google Assistant, like a charm!
I'd have gone down the SONOS route but I'm sick of waiting.


If I weren't so heavily invested in Sonos already (with 12 zones spread throughout my house) I'd definitely be going through Google Max route. Sonos will ultimately be the better, more robust solution (hopefully) but they are playing catch up right now... And not making up a lot of ground.

So... I'm still waiting.
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I though I would be waiting about six months, and now Sonos keeps saying later. They were not honest as I see it.


I thought it was pretty clear when they made the annoucement last year that they had a plan for release in 2018, but did not yet have all the details worked out. Things do not always go according to plan, and not every factor can be controlled. I don't think means the planners were dishonest.

As a simple example, if I say I'm going to make a turkey dinner tonight, but then find that the turkey I've been thawing in the fridge for a couple days is still too frozen to cook, making turkey dinner tonight impossible, does that make me dishonest? Sure, those who wanted a turkey dinner are disappointed, can may be blame me for not thawing eariler or something, but it's not a lie, and there was certainly no intention to deceive.
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Glad you found what works for you.
I though I would be waiting about six months, and now Sonos keeps saying later. They were not honest as I see it.
Userlevel 7
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I was one of the 'waiters'. Between the mighty Google and Amazon, you chose Alexa Integration??? Seriously - what were you thinking ?

At the time the decision was made, Amazon had a huge advantage in market share. As it stands right now, I think it's about 75/25 in favor of Amazon, though Google sales have been doing better than Amazon. I can't say that it was a bad decision., even with hindsight being 20/20.


I looked at Onkyo G3 (Google Assistant) as sound quality is important but thought - no I'll wait for the Sonos Google integration... for a year... Guess what I just bought? Google Max. No doubt this will be a familiar story.


I don't think there is any arguement there. I have no doubt that Sonos understands that missing the Christmas shopping season will have a significant impact. No one is immune to that. I'm sure Apple still regrets having missed last year on the release of the Homepod.


Google just produced a speaker that gives the SONOS 5 a run for its money and believe me, I'm fussy on sound quality. Just buy the Google Max - you won't be disappointed, and it works with Google Assistant, like a charm!
I'd have gone down the SONOS route but I'm sick of waiting.


Sound quality is subjective. I haven't seen anything formally saying the Max is as good or better than the Play:5, but that really doesn't matter if the Max meets your needs. Perosonally I like Sonos as I prefer the wider range of speakers choices, the flexibility of using Amazon or Google (eventually), airplay, integration with home theatre, and the wide variety of music sources. But everyone has different priorities. Glad you found what works for you.
I was one of the 'waiters'. Between the mighty Google and Amazon, you chose Alexa Integration??? Seriously - what were you thinking ? I looked at Onkyo G3 (Google Assistant) as sound quality is important but thought - no I'll wait for the Sonos Google integration... for a year... Guess what I just bought? Google Max. No doubt this will be a familiar story. Google just produced a speaker that gives the SONOS 5 a run for its money and believe me, I'm fussy on sound quality. Just buy the Google Max - you won't be disappointed, and it works with Google Assistant, like a charm!
I'd have gone down the SONOS route but I'm sick of waiting.
Userlevel 7
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https://blog.sonos.com/en/google-assistant-update/
Well, now, plainly, they false advertised their product at launch as they definitively said 2018. Can we get a partial refund for the lie ?


You could sell your speaker on ebay for a better deal than any partial refund you would get. I'm not really sure why you would want to get rid of your Sonos though, since it's a critical system in your home. And it's not really false advertising unless the business knew at the time of advertisement that they would not be able to provide the feature at the time promised. I think Sonos would be able to show they had every intention of meeting the date.

That Australian article is rather odd. It seems to say the Sonos are suffering due to not having a HiRes audio option. Is that really a thing? HiRes is the 3D of the Audio world, lots o blurb but very little reason to use it and limited content.


The HiRes option the author is referring to is audio quality beyond what the human ear can recognize, although some claim they can. Maybe more importantly, that particular author is practically the poster boy for fake news. In that I mean that he has a personal vendetta against Sonos and is more interested in damaging the brand than accurate informing his readers. So take what he says with a grain of salt.
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That Australian article is rather odd. It seems to say the Sonos are suffering due to not having a HiRes audio option. Is that really a thing? HiRes is the 3D of the Audio world, lots o blurb but very little reason to use it and limited content.

My concern is that Sonos is gradually eroding its existing users. Removal of hardware controllers and de-scoping of desktop clients seems a big step backwards, and for very little apparent reason. I think we are all awaiting bad news on the CR200 next. The reliance on Mobiles, apple especially, is disconcerting. Yes i use Alexa, but it is by no means my primary device nor would Google be.

One of the USPs for Sonos is that you could use almost any device as a controller, and a dedicated controller was also an option. No longer the case sadly.
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You could join the beta to help make it even better.........

Or get ever more frustrated in the face of bugs on a critical system in my home ?
Userlevel 7
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Well no mate, you have to suck it up ;O)
You could join the beta to help make it even better.........
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https://blog.sonos.com/en/google-assistant-update/
Well, now, plainly, they false advertised their product at launch as they definitively said 2018. Can we get a partial refund for the lie ?
New interview with Spence re Google Assistant:

https://www.pocket-lint.com/speakers/news/google/146076-interview-sonos-ceo-talks-ikea-collaboration-google-assistant-and-future-of-company

Sometimes the press is your friend, other times not so much.
https://www.channelnews.com.au/exclusive-sonos-looking-for-new-marketing-head-as-sales-wobble/
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Hey guys, let's keep it friendly. No need to pick a fight between users here on a topic that's already a bit heated.
Userlevel 4
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[q. Did I date your sister or something?

Incredibly classless post.

Here's a tip, if you insist in post in every other community thread grow some thicker skin and put a lid on the sexist comments.
In 24 hours this post has not aged well lol Who's looking real foolish now?



Not me. Sonos most certainly is looking foolish, they dropped the ball big time.

And by the way, exactly what is your problem? Because you seem to spend an inordinate amount of time trying to stir things up with me. Did I date your sister or something?
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I'm not really sure what to take from that "interview" with Spence to be honest.

What I WANT to take away from it is that the Google Assistant integration will be tighter than what we see with Alexa and will therefor be worth the wait.


I'm thinking he means to say that the platform, the framework of Google is better than that of Alexa's. Better in the sense that is more flexible and easier to add features 'the right way' without coding in ways that are in-elegant or that require you to break existing features in order to get it to work. I've seen this sort of thing happen before, where a system is written in such a way to do the original task(s) it was created for well, but not with future features kept in mind. That's often thought of as a necessity in order to get the development done and available as quick as possible.

So, I'm seeing this to mean that the Google integration might not necessarily come with more/better features than the Alexa integration initially, but that the integration will make future features much quicker and easier to do in the future.

But the statement is kind of vague and open to lots of interpretations.


I still feel like Sonos is always on the defensive though. Kind-of always a half step behind and instead of fighting to catch up they start playing defense.


They have to operate under different conditions, different resources than others. I have little doubt that the minis and dots were sold at a lose, or the very least, needed to be sold at very high volumes in order to make a profit. Google and Amazon get away with this as they have customer name recognition, can afford to take big losses, and since the devices are gateways into their ecosystem where they can make money off of you in other ways. Sonos doesn't have this.


I can't quite wrap my head around the comments of seeing Google home mini's as stepping stones to Sonos. I think that's just wishful thinking more than anything. I see Google Home mini's as access points to control my Sonos system (once they get the integration working) but that's only because I already have a robust Sonos ecosystem. Unless they REALLY provide something awesome with Google Assistant integration then I suspect most folks will just opt for adding more Google Home products to their house instead of migrating to Sonos.


I agree that the dots/minis are stepping stones to buy more robust sound systems. If people are satisfied with that level of audio, then they never would buy Sonos anyway. If they are now interested in what a better sound system can do, then they are now potential Sonos customers that never would have looked at Sonos before. However, that does not mean that they are going to buy Sonos instead of all the other possibilities in that are in the space. Sonos has an advantage, IMO, with it's robust multiroom, music sources, HT integrations, stereo pairing, etc. However, those things won't matter to all customers, who may instead choose with a name brand they trust or had good experiences with in the past, etc.
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I'm not really sure what to take from that "interview" with Spence to be honest.

What I WANT to take away from it is that the Google Assistant integration will be tighter than what we see with Alexa and will therefor be worth the wait.

I still feel like Sonos is always on the defensive though. Kind-of always a half step behind and instead of fighting to catch up they start playing defense. I can't quite wrap my head around the comments of seeing Google home mini's as stepping stones to Sonos. I think that's just wishful thinking more than anything. I see Google Home mini's as access points to control my Sonos system (once they get the integration working) but that's only because I already have a robust Sonos ecosystem. Unless they REALLY provide something awesome with Google Assistant integration then I suspect most folks will just opt for adding more Google Home products to their house instead of migrating to Sonos.
Userlevel 7
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"At the end of the day, they are used for playing music and doing timers and that's it"
Err no, a lot more than that, house thermostats, security cameras, light bulbs, photos on tv , Netflix, chromecast etc

"It is our job to tell them hey, you can do that and it will sound better"
Better than a google max is debateable....2nd generation google speakers may solve that one.

"it will be open to all the services so you aren't just trapped in one ecosystem."
Sonos can offer amazon music on top, who wants that with google play music on offer.....
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In 24 hours this post has not aged well lol Who's looking real foolish now?

1) No one ever said "just a little down the road". It was "sometime in 2018".

2) The same "bait and switch" accusations were thrown around in 2017 in regards to Alexa, when people were complaining that "sometime in 2017" was taking too long when 2017 had months to go. Those posters sure look foolish now.
"The Alexa experience isn't as rich on the Sonos One as it is on the Amazon Echo and you miss out on a couple of features, but that's not necessarily going to be the case for Google Assistant too."

Sounds like they don't want to repeat the "perpetual open beta" experience folks got from the Alexa integration so are waiting to deliver a polished product.

Reading further from there it sounds like Sonos prefers working with Google.. does that mean the Alexa integration will never emerge from beta?
New interview with Spence re Google Assistant:

https://www.pocket-lint.com/speakers/news/google/146076-interview-sonos-ceo-talks-ikea-collaboration-google-assistant-and-future-of-company
I wonder if this will be discussed on the Nov 15th call?
https://www.tmcnet.com/usubmit/-sonos-announces-date-fiscal-fourth-quarter-fiscal-year-/2018/10/25/8841090.htm

In order to get premium prices for your products you've got to deliver.


Unless you’re Bose or Apple. AirPower, anyone? 😃
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Your last line says it all really. A subset of their customers have been waiting for this announced feature for a long time. And they just announced a delay.

It's like when someone owes you money that they supposedly don't have but then you see them eating at a restaurant. Sure they have to eat but...


It's just my opinion only, but I see that as less of a concern. The customers you're talking about already own Sonos products. Yes, many of those existing customers will hold off on purchasing new products, but not all. It is a concern, but many of those upset customers will forgive and move on once the integration arrives.

I'd be more concerned about the customers that don't have Sonos yet, but are shopping for Google Assistant speakers. These customers are no longer going to consider getting a Sonos product, and will end up Google Max or some other speaker instead. When Sonos does get the Google Asisstant available, the Christmas money will be gone and they'll have invested in a different system.


Good points and I agree. But I also see this as a chink in the armour for Sonos. Anything that hurts your reputation has the potential to do some long-lasting harm.

Honestly, if I were starting from scratch I'm not 100% convinced that I'd go with Sonos right now. Back when Sonos started they were evolutionary. And back then, audio quality was king. Today most of us (me included) have settled for single portable speakers where we used to want premium quality sound. This is of course because of all the bluetooth/smart speakers floating around but it has certainly paved the way for things like the Google Home Max. I could easily plant several of those around my house and have most of what I want with my Sonos and Google Assistant integration - and for a lot less money than I've got invested in my Sonos ecosystem.

To me - this is a major setback for Sonos. They needed to hit this deadline and they didn't. Is it the end of the world? No. But it's certainly a chink in the armour and I hope for their sake that the 2019 date is somewhere in Q1. Anything outside of that and they'll find themselves in a hole that they may never dig out of. In order to get premium prices for your products you've got to deliver.
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I wonder if he is having blackberry deja vu ;)
Asking for tester now is a bit late as well, wonder if they hit major problems late in the testing cycle and are starting testing again.

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