Spotify tracks drop


Userlevel 2
Since I've upgraded the system to 4.3 I'm having issues where Spotify tracks drop and another seemly random track from the playlist is played (not in playlist order)

1 reply

Welcome to the forums.

Misbehaviour like this can be the result of a duplicated IP address exposed by the Sonos device reboots that occur during the upgrades.

As a first step, restart your entire network to flush out any duplicates. Power everything off -- including all computers, smartphones, tablets, smart TVs, network printers, cameras, etc -- and restart in order:
- router
- wired Sonos devices
- wireless Sonos devices
- everything else
Wait for each device to reboot fully before moving to the next.

Most routers should allow you to reserve addresses for key network components to prevent this kind of problem.

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