Question

Spotify premium family on Android doesn't connect to Sonos.

  • 12 September 2020
  • 2 replies
  • 35 views

We have family premium spotify. 

We all use android phone

My son sees sonos one in the list of devices on spotify but fail to connect. 

I think i saw others complaint but couldnt find the anawer


2 replies

Userlevel 4
Badge +12

Hi @sagipop, welcome to the community.

I would like to check the Sonos system, Please take a diagnostic from the Sonos app and post the confirmation.

Setting > Help & Tips > Submit Diagnostic.

This will give us a clue about the situation before continuing with troubleshooting.

If you have other concerns, feel free to reach out. 

For some reason i dont see this anymore

You can close this for now

Thanks

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