Answered

Spotify no longer appearing as a seach option

  • 31 January 2021
  • 6 replies
  • 95 views
C
Userlevel 1
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  • Caher
  • Chromatic Producer I
  • 33 replies

Hello,

when I now search for a song etc my app only looks at my library but no longer Spotify. This is happening in both iOS and Android. I have uninstalled and reinstalled but no success. Any idea what is going on?

Thanks 

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Best answer by GuitarSuperstar 2 February 2021, 00:14

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6 replies

G
Userlevel 7

Have you removed Spotify from your music services in the Sonos app and re-added it?

"Receive with simplicity everything that happens to you." - Rashi
C
Userlevel 1
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Hi yes on both my phone (android) and iPad.

G
Userlevel 7

Try restarting your phone and iPad and resetting your router.

"Receive with simplicity everything that happens to you." - Rashi
C
Userlevel 1
Badge +4

Hi,

Thanks for replying again but this has not worked either. The only way I can get it to work and search is to start the search in the Spotify app first, then it will open and allow a Spotify search.

It used to work fine

G
Userlevel 7

Try this:

In the Sonos app, go to Settings > App Preferences and tap Reset App. Then close and reopen the app.

"Receive with simplicity everything that happens to you." - Rashi
C
Userlevel 1
Badge +4

Thanks that seemed to have worked.

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