I’ve recently added Spotify to my Sonos controller, but my Spotify library playlist does not appear. I’ve removed and readded the Spotify service and also updated my music library index, but no joy. Thank you.
Best answer by Anonymous
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A
Hi
To insect this issue further, would you be able to provide me with a diagnostic report of your Sonos system? By replying to this post with a confirmation number, I would be happy to take a look.
Thanks for your help, Adam. I just submitted diagnostics -- 2077941335.
Steve
A
Are you operating the music service on the profile with Spotify premium? Or, is your account free with Spotify? I do see two Spotify accounts added.
My problem is with the free Spotify account for Steve, named “Steve’s Spotify.” I do not have the problem with the premium Spotify account named “Eric’s Spotify.”
Thanks.
A
Thanks for the elaboration.
The free Spotify service does come with limitations. For example, a free Spotify user cannot play individual songs are albums, everything get’s shuffled. That may explain why the individual library does not show up. Considering the premium variant has no issue generating the library, limitations may be the cause.
Makes sense. Thanks for your help, Adam
Steve
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