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Spotify keeps shutting down after iPhone update

  • 6 October 2017
  • 3 replies
  • 295 views

I updated my iPhone to 11 and had to also had to reinstall Sonos. It now says I have to reinstall Spotify. It then says I already have Spotify, but every time I try to start the program it will turn off the Sonos app all together. The only way both work is if I use the controller on my Mac laptop.
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Best answer by unfoldinglove 27 October 2017, 04:23

It fixed itself :-)
I had to reinstall it a few times.
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3 replies

Userlevel 7
Badge +19
Hello there, unfoldinglove. What happens when you remove and re-install Spotify? Are there any other iOS devices that are exhibiting this same behavior? Are you able to use other music services outside of Spotify (such as TuneIn or Pandora)?
It fixed itself :-)
I had to reinstall it a few times.
Userlevel 7
Badge +19
Fantastic! Glad to hear its back to working order. Do not hesitate to reach back out should you have any questions or run into any problems.