Answered

Spotify app continually loses speakers

  • 4 April 2020
  • 1 reply
  • 61 views

Hi all.

 

My Spotify app periodically loses connection with all the Sonos speakers.

 

I can use the Sonos app no problem but since last year the Spotify app is near useless when wanting to play to speakers .

 

Both apps are on the latest versions.

 

 

Any tips 

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Best answer by Chris 4 April 2020, 01:28

Sounds like a wif issue.

I would recommend submitting diagnostic (settings...help)  and post the number here or call sonos to look at the diagnostic.

 

Another option to try is sonosnet - hook one of your speakers to your home router and see if the issue clears up.

 

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Userlevel 7
Badge +22

Sounds like a wif issue.

I would recommend submitting diagnostic (settings...help)  and post the number here or call sonos to look at the diagnostic.

 

Another option to try is sonosnet - hook one of your speakers to your home router and see if the issue clears up.

 

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