This is not resolved as I have seen many topics closed out, maybe just worded different but when I called in on Thursday 4.9 I was told “we are aware of the issue and there is no current fix”. I can play songs from Amazon music in Sonos no problem, but as soon as I add them to my Sonos Playlist and try to listen to them, I get the dreaded “song not encoded correctly” error message.
Best answer by Sebastien D.
Welcome to the community, we are aware of an issue affecting certain content in Amazon Music playlists and have reported it to Amazon.
- You cannot put purchased music into playlists, but start the same content from any other container in 'My Music'.
- Non-Purchased music is not affected and will work fine in playlists