Sonos was unable to add the music folder - the computer xxx cannot be foune

  • 7 February 2019
  • 1 reply
  • 60 views

I see hundreds of articles exactly like this. I have tried all the troubleshooting steps. Is this feature even supported? All I want to do is reference a local folder to play an MP3 as an alarm. Based off all the other threads, there is no fix, just frustrated customers wanting this feature to work.

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1 reply

Userlevel 7
Badge +19
Hey there, mswilson4040. In most cases with local music libraries, I recommend giving our support team a call directly. They are able to set up a remote session and get a closer look at what happening to get this sorted.