Sonos should offer a BBC iPlayer Radio App in the controller

  • 25 September 2014
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297 replies

Userlevel 7
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Tunein might be crap, but this thread is for BBC iPlayer radio App integration.

But anyway, Sonos have been ignoring their UK customers for years over this, and now their CEO has allowed an article to be published that is extremely misleading. Predictably, I've no response from tweets to John MacFarlane, Sonos Support or the journalist who wrote the article.

I am waiting for one of their competitors to integrate with iPlayer to allow their customers to 'listen again', then I'll sell my Sonos kit.

We don't know what on demand functionality will be back with the new HLS streams. Doesn't sound like it was ever very good even pre-HLS issue.
Userlevel 2
Badge +3
Tunein might be crap, but this thread is for BBC iPlayer radio App integration.

But anyway, Sonos have been ignoring their UK customers for years over this, and now their CEO has allowed an article to be published that is extremely misleading. Predictably, I've no response from tweets to John MacFarlane, Sonos Support or the journalist who wrote the article.

I am waiting for one of their competitors to integrate with iPlayer to allow their customers to 'listen again', then I'll sell my Sonos kit.

That's exactly the point, Chris. If Sonos think they can cobble together a solution using TuneIn, they need to think again. I know they are different styles of device, but what is needed is something similar to the interface on Logitech Squeezebox allowing both live and on-demand BBC streaming - and it works brilliantly (and now!)
Tunein might be crap, but this thread is for BBC iPlayer radio App integration.

But anyway, Sonos have been ignoring their UK customers for years over this, and now their CEO has allowed an article to be published that is extremely misleading. Predictably, I've no response from tweets to John MacFarlane, Sonos Support or the journalist who wrote the article.

I am waiting for one of their competitors to integrate with iPlayer to allow their customers to 'listen again', then I'll sell my Sonos kit.

Chris, are you paid by Sonos for your sterling propaganda efforts, or are you just a star-struck fanboy? Your attempts in this (and other) threads to defend the indefensible is almost heroic 🙂
Tunein might be crap, but this thread is for BBC iPlayer radio App integration.

But anyway, Sonos have been ignoring their UK customers for years over this, and now their CEO has allowed an article to be published that is extremely misleading. Predictably, I've no response from tweets to John MacFarlane, Sonos Support or the journalist who wrote the article.

I am waiting for one of their competitors to integrate with iPlayer to allow their customers to 'listen again', then I'll sell my Sonos kit.

Chris, are you paid by Sonos for your sterling propaganda efforts, or are you just a star-struck fanboy? Your attempts in this (and other) threads to defend the indefensible is almost heroic 🙂
Userlevel 7
Badge +22
Tunein might be crap, but this thread is for BBC iPlayer radio App integration.

But anyway, Sonos have been ignoring their UK customers for years over this, and now their CEO has allowed an article to be published that is extremely misleading. Predictably, I've no response from tweets to John MacFarlane, Sonos Support or the journalist who wrote the article.

I am waiting for one of their competitors to integrate with iPlayer to allow their customers to 'listen again', then I'll sell my Sonos kit.

I just state the facts as they are. I do.not work for Sonos and I also don't appreciate the personal insults. Realize other people read this forum wanting to know current solutions and facts as well as current status.
Userlevel 4
Badge +1
Tunein might be crap, but this thread is for BBC iPlayer radio App integration.

But anyway, Sonos have been ignoring their UK customers for years over this, and now their CEO has allowed an article to be published that is extremely misleading. Predictably, I've no response from tweets to John MacFarlane, Sonos Support or the journalist who wrote the article.

I am waiting for one of their competitors to integrate with iPlayer to allow their customers to 'listen again', then I'll sell my Sonos kit.

I've had exactly the same problem. My BBC radio app works flawlessly , it all goes wrong when i stream via tune in via sonos or the stand alone app .
Userlevel 2
Badge +3
Tunein might be crap, but this thread is for BBC iPlayer radio App integration.

But anyway, Sonos have been ignoring their UK customers for years over this, and now their CEO has allowed an article to be published that is extremely misleading. Predictably, I've no response from tweets to John MacFarlane, Sonos Support or the journalist who wrote the article.

I am waiting for one of their competitors to integrate with iPlayer to allow their customers to 'listen again', then I'll sell my Sonos kit.

Chris, I think there's something about the little cup and the word 'Champion' that winds people up for some reason . . .
Badge
Tunein might be crap, but this thread is for BBC iPlayer radio App integration.

But anyway, Sonos have been ignoring their UK customers for years over this, and now their CEO has allowed an article to be published that is extremely misleading. Predictably, I've no response from tweets to John MacFarlane, Sonos Support or the journalist who wrote the article.

I am waiting for one of their competitors to integrate with iPlayer to allow their customers to 'listen again', then I'll sell my Sonos kit.

"Champions:
Respected and trusted members of the community appointed by the company to help provide expert advice to customers"

Some people achieve greatness, others have greatness thrust upon them.  He maybe didn't choose the label (and certainly not the little cup!)
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I does strike me that others DO have a BBC problem too.  

EG Virgin Media from whom I buy broadband and cable TV.  The Tivo box has an iPlayer App that allows access to a reduced range of live and catchup programs and which constantly freezes up .. we sometimes resort to plugging a laptop into the TV and running iPlayer on that - upon which it works almost flawlessly .... which is really weird as the data for the laptop and the Tivo box are coming down the same cable from the same server, only the laptop's data also has to come through the home wifi network!  

So having a dedicated app won't necessarily solve everything.  And frankly I'd like it all integrated rather than having to use a separate services.  Just MHO.  An app would be great if it worked. I want my radios 3, 4 & 6 back - especially as I can't get 6 by routing the FM tuner as a line-in to a connect in a different room ...
Userlevel 2
Badge +3
I does strike me that others DO have a BBC problem too.  

EG Virgin Media from whom I buy broadband and cable TV.  The Tivo box has an iPlayer App that allows access to a reduced range of live and catchup programs and which constantly freezes up .. we sometimes resort to plugging a laptop into the TV and running iPlayer on that - upon which it works almost flawlessly .... which is really weird as the data for the laptop and the Tivo box are coming down the same cable from the same server, only the laptop's data also has to come through the home wifi network!  

So having a dedicated app won't necessarily solve everything.  And frankly I'd like it all integrated rather than having to use a separate services.  Just MHO.  An app would be great if it worked. I want my radios 3, 4 & 6 back - especially as I can't get 6 by routing the FM tuner as a line-in to a connect in a different room ...

Nick, you're right. AFAIK there is no comparable device to Sonos which has an integrated BBC iPlayer app. So there's no use people threatening to "sell all my Sonos kit" - where would they go?
The Minimserver workaround and Logitech, for example, require an additional server on which to run (a PC or a Raspberry Pi)

It has nothing to do with your broadband or wifi connection. It all boils down to the chipsets included in the devices. I suspect they're just not up to the job of running the necessary codecs to have a BBC iPlayer Radio app or even to decode the new BBC HLS streams. (Although in the latter case, Sonos have said there's no reason to think that as they are already able to decode similar streams).
But if you think about it, they probably never envisaged such an app at the design stage so would have economised on the chipset accordingly. I hope I'm wrong about this, but the longer this goes on, the more concerned I am getting.

The problem with being an early-adopter of technology is that you have to upgrade at some point and this, in the case of Sonos, could be an expensive decision to make.
Userlevel 7
Badge +22
Tunein might be crap, but this thread is for BBC iPlayer radio App integration.

But anyway, Sonos have been ignoring their UK customers for years over this, and now their CEO has allowed an article to be published that is extremely misleading. Predictably, I've no response from tweets to John MacFarlane, Sonos Support or the journalist who wrote the article.

I am waiting for one of their competitors to integrate with iPlayer to allow their customers to 'listen again', then I'll sell my Sonos kit.

i see you follow all my work.
Userlevel 7
Badge +22
Tunein might be crap, but this thread is for BBC iPlayer radio App integration.

But anyway, Sonos have been ignoring their UK customers for years over this, and now their CEO has allowed an article to be published that is extremely misleading. Predictably, I've no response from tweets to John MacFarlane, Sonos Support or the journalist who wrote the article.

I am waiting for one of their competitors to integrate with iPlayer to allow their customers to 'listen again', then I'll sell my Sonos kit.

I did not chose the title description
Userlevel 7
Badge +22
Tunein might be crap, but this thread is for BBC iPlayer radio App integration.

But anyway, Sonos have been ignoring their UK customers for years over this, and now their CEO has allowed an article to be published that is extremely misleading. Predictably, I've no response from tweets to John MacFarlane, Sonos Support or the journalist who wrote the article.

I am waiting for one of their competitors to integrate with iPlayer to allow their customers to 'listen again', then I'll sell my Sonos kit.

I don't actually j set stand the little cup reference
Userlevel 7
Badge +22
Tunein might be crap, but this thread is for BBC iPlayer radio App integration.

But anyway, Sonos have been ignoring their UK customers for years over this, and now their CEO has allowed an article to be published that is extremely misleading. Predictably, I've no response from tweets to John MacFarlane, Sonos Support or the journalist who wrote the article.

I am waiting for one of their competitors to integrate with iPlayer to allow their customers to 'listen again', then I'll sell my Sonos kit.

I'm going to avoid posting further on the subject
Userlevel 7
Badge +22
I does strike me that others DO have a BBC problem too.  

EG Virgin Media from whom I buy broadband and cable TV.  The Tivo box has an iPlayer App that allows access to a reduced range of live and catchup programs and which constantly freezes up .. we sometimes resort to plugging a laptop into the TV and running iPlayer on that - upon which it works almost flawlessly .... which is really weird as the data for the laptop and the Tivo box are coming down the same cable from the same server, only the laptop's data also has to come through the home wifi network!  

So having a dedicated app won't necessarily solve everything.  And frankly I'd like it all integrated rather than having to use a separate services.  Just MHO.  An app would be great if it worked. I want my radios 3, 4 & 6 back - especially as I can't get 6 by routing the FM tuner as a line-in to a connect in a different room ...

John. Sonos has said that they already on device do something similar to HLS so I personally don't think they have an issue with HLS itself. The most concerning to me right now is that the BBC seems to be moving now toward the more open sourced DART. Are we in for another change? I hope Sonos doesn't wait for DART but maybe in their working with BBC they decided they have to implement both HLS and Dart or go through this whole thing again next year. We don't know but I think BBC isn't helping he matter any easier. I still hope we see at least HLS in next month or so. But I guess my point is that Sonos has eluded to the fact that HLS implementation should not be something that the units can't handle.
Userlevel 2
Badge +3
I does strike me that others DO have a BBC problem too.  

EG Virgin Media from whom I buy broadband and cable TV.  The Tivo box has an iPlayer App that allows access to a reduced range of live and catchup programs and which constantly freezes up .. we sometimes resort to plugging a laptop into the TV and running iPlayer on that - upon which it works almost flawlessly .... which is really weird as the data for the laptop and the Tivo box are coming down the same cable from the same server, only the laptop's data also has to come through the home wifi network!  

So having a dedicated app won't necessarily solve everything.  And frankly I'd like it all integrated rather than having to use a separate services.  Just MHO.  An app would be great if it worked. I want my radios 3, 4 & 6 back - especially as I can't get 6 by routing the FM tuner as a line-in to a connect in a different room ...

Chris, I,too, am encouraged by that allusion (and I did mention it in my post). I think we're all frustrated by Sonos's unwillingness to give us any timelines or development roadmaps. But that is their policy so I guess we just have to live with it until they're ready.
I think it's this frustration which leads to all the sniping and personal insults we see in the forum.
Userlevel 7
Badge +22
I does strike me that others DO have a BBC problem too.  

EG Virgin Media from whom I buy broadband and cable TV.  The Tivo box has an iPlayer App that allows access to a reduced range of live and catchup programs and which constantly freezes up .. we sometimes resort to plugging a laptop into the TV and running iPlayer on that - upon which it works almost flawlessly .... which is really weird as the data for the laptop and the Tivo box are coming down the same cable from the same server, only the laptop's data also has to come through the home wifi network!  

So having a dedicated app won't necessarily solve everything.  And frankly I'd like it all integrated rather than having to use a separate services.  Just MHO.  An app would be great if it worked. I want my radios 3, 4 & 6 back - especially as I can't get 6 by routing the FM tuner as a line-in to a connect in a different room ...

I know. I too have said repeatedly Sonos needs to communicate the timeline better....more then their we are working on it. It is frustrating.
YES YES YES...!!!

Sonos we need iplayer on Sonos...!!!
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Any Sonos response to these posts that don't mention Tune in
Userlevel 1
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John, another nice solution and much easier than minimserver, so a good workaround but sadly a workaround. Very frustrating that Sonos are in bed with tunein, who seem to be (from what I keep reading here) the problem. If tunein can't deliver stable streams to Sonos then why don't Sonos team up with someone else who can deliver quality source - I can't believe that tunein are the only providers? But great post and thanks for the heads up on this. Hopefully someone from Sonos will start to take an interest... but highly unlikely.
Userlevel 7
Badge +22
Tune in doesn't provide streams it is just a catalog. The streams come directly from the station and quality is dependent on the the stations. The BBC issue is that tune in doesn't have the his streams in their catalog because currently Sonia is unable to play them. You can also add you own stream addresses intonsonosnif you want to play a stream not catalogued by sonos.
Tune in doesn't provide streams it is just a catalog. The streams come directly from the station and quality is dependent on the the stations. The BBC issue is that tune in doesn't have the his streams in their catalog because currently Sonia is unable to play them. You can also add you own stream addresses intonsonosnif you want to play a stream not catalogued by sonos.
How do you add your own streams.

eg bbc radio 2?
Userlevel 6
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Tune in doesn't provide streams it is just a catalog. The streams come directly from the station and quality is dependent on the the stations. The BBC issue is that tune in doesn't have the his streams in their catalog because currently Sonia is unable to play them. You can also add you own stream addresses intonsonosnif you want to play a stream not catalogued by sonos.
Hi David,

Have a look here this should help  
Userlevel 7
Badge +22
Tune in doesn't provide streams it is just a catalog. The streams come directly from the station and quality is dependent on the the stations. The BBC issue is that tune in doesn't have the his streams in their catalog because currently Sonia is unable to play them. You can also add you own stream addresses intonsonosnif you want to play a stream not catalogued by sonos.
You get the stream url. Go to a desktop controller and under manage you can add a custom radio station. Not available on mobile app. Once you enter under tunein it will show under your radio stations. I've done it with stream what you hear to add the radio stream created from the program into sonos.
But the BBC streams don't work either. Add one and you'll notice that it cuts out all the time. Sonos blame the BBC but the reality is they have been slow to react to a change in how the BBC code their feeds. So we don't get a BBC iPlayer app and we can't get BBC radio stations that work.